Simply superstars! I contacted the team with some issues at my property and they were all genuinely kind and caring and dealt with the issue immediately and efficiently. The last person that I spoke... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
The agent that helped me went out of his way to help me because reported this previously and agent said she tried to call but the phone didn’t ring at her end is that calling lol. Anyway, he did his v... Voir plus
L'entreprise a répondu
Nimara listened carefully to my concerns. Apologised that my previous queries hadn't had a response. Made sure to include that I was hard of hearing and prefered to be contacted by email. When she w... Voir plus
L'entreprise a répondu
After raising an emergency this morning I thought something was going to blow up in my cupboard , humming noise , vibration, thinking something going to set alight.. So made the call..So the lovely... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We're here to improve people's lives. We do this by providing as many high-quality homes as possible, and delivering great services and care.
Coordonnées de contact
Royaume-Uni
- www.guinnesspartnership.com
4,6
Excellent
7 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you Abdy for the chat today about…
Thank you Abdy for the chat today about the drain cover
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Lawrence. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
I recently had a technical issue that…
I recently had a technical issue that had been ongoing for several weeks. The advisor I spoke to today understood that not everyone is computer literate and was calm and assured in her treatment of me. As a consequence the problem was resolved quickly, efficiently and without fuss.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Mini. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Abdy was amazing and so refreshing and…
Abdy was amazing and so refreshing and helpful to talk to. He explained everything and helped me with the questions I needed answers to. Wish could talk to him every time with Guinness thanks again 😊
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Check the Personal Detail
I would like to check and confirm my payment detail. Miss. Claire, she is very helpful and nice to check my detail what I want.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Yasmin was so very helpful even thou…
Yasmin was so very helpful even thou she tried to help a couple of times to no avail
She kept her word that she would get it
Sorted and she finally did today
More helpful and conscientious workers
Like Yasmin please
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Very helpful with what i needed.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Emma. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Was very helpful
Was very helpful, kind and friendly dealt with my query swiftly and professionally
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Steph. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Marco was very polite and helpful in…
Marco was very polite and helpful in getting my account and payments sorted.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Great service from Abdy when I called…
Great service from Abdy when I called in to report a repair issue. It was handled quickly and smoothly with clear communication throughout. Really helpful and efficient.
29 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Abdy was very professional
Abdy was very professional, helpful and so far has been among the very best at helping me with my queries. I really appreciated how he handled the call.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Sam. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Nomana was very helpful and made sure…
Nomana was very helpful and made sure she that she spoke to the right people for my repairs
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
I find it hard using computers and…
I find it hard using computers and emails and stuff. She’s there step-by-step through everything for me gave me the correct email address and I found a very helpful
29 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Carol. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Friendly
Friendly, professional and helpful service from Gill this morning, thank you
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Christopher. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
The lady was polite and easy to talk to
Easy phone call sorted my problem with ease the lady was very polite and helpful thankyou
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Paul. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Réponse de The Guinness Partnership
Hi Stuart. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
The lady phone me to fix fan in bathroom very nice and helpful
The lady were very helpful
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Leanne. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Alma....
Alma....
was very patient, kind, and helpful throughout, she resolved my issue quickly, while being thoughtful and polite at all times.
30 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Geraldine. Thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Sarah H.
Mr abdy 5 stars …
Mr abdy got 5 star review as was a bad situation for myself and husband our door handle broke and left us vulnerable Mr abdy went above and beyond to make sure we were safe and home secure
29 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi, thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Mark
Abdy was extremely kind and reassuring…
Abdy was extremely kind and reassuring during a stressful emergency situation I had, absolutely amazing service!!!
29 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi Helen, thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Mark
Abdy was great today for helping
Abdy was great today for helping. Very understanding, polite and very kind. Was able to get the issue raised as soon as possible. Thank you Abdy!
29 avril 2026
Avis spontané
Réponse de The Guinness Partnership
Hi, thank you for taking the time to leave your review. We really appreciate the feedback given. Kind Regards, Mark
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