Highest commendation to Harlow's in Coalville, manager Nick, and team members Tony and Kaydee went out of their way to be professional, courteous, share experience and recommend right solution for our... Voir plus
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Have used Harlow in the past always been great until yesterday pm 25th March. Required a piece of timber 8"x 48"x 1", Sorry but my measurmemts reflect my age (76). Counter hand was very abrasive, Q... Voir plus
The items we needed for loft insulation were available at Harlow Brothers timber merchants at a good price. We ordered the items we needed online and pretty quickly we received a confirmation that ite... Voir plus
Decided to create raised borders with stones inside to hide unsightly lawn / gravel edging. Looked online at several suppliers eventually checking Harlows. Found decent 3.6m lengths of 9x2in eq... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Harlow Timber Group merchant timber to both the trade and retails sectors via our network of branches and our online shop. We are also bespoke manufacturers of timber products and buildings. We have a comprehensive engineered timber capability providing roof trusses and engineered joists to a variety of business sectors and private individuals.
Coordonnées de contact
Royaume-Uni
- www.harlowbros.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Helpfull friendly staff reasonably…
Helpfull friendly staff reasonably priced prducts cut to size, I cannot fault the service recieved from this company first rate have only driven to the Hinkley depot asked for required materials paid and left completely satisfied with both service and goods good job guys keep up the good work.
Well wrapped plywood sheets delivered…
Well wrapped plywood sheets delivered today. I’m impressed with the delivery and ease of ordering. Unfortunately they didn’t load my box of screws so I still need to go out to buy some and I also need to contact them as they have not credited me for the missing screws. Shame about that because I got charged £65.99 for delivery.
Poor quality fencing timber
Quality of the feather edge boards was not good. Ordered over a hundred and the top one was literally curved like a banana! The staff seemed shocked that I might not want curved boards. The rails were of poor quality too as had to ask for 3 of the 4 to be swapped for straighter pieces... then once came to use these found some nails wouldn't go in as they were so knotty. One almost split as the knot went right through the grain of wood...poor experience
Does what it says on the tin
Does what it says on the tin- product met specificatio and received on time
They realised I had ordered the wrong…
They realised I had ordered the wrong item . They rang me to check and issued me the correct ones. Very pleased with the company and staff. Delivery driver was very helpful and polite!
Outstanding service
From ordering to collection the service was outstanding. However, on arriving home, with the product, I saw that the cutting, on the Melamine Board was unacceptable. The edges are ripped to pieces, and do not look pleasing at all.
Great communication.
Great service great product
Brilliant service
Brilliant service. Delivery chap friendly and helpful always a pleasure to deal with Harlows
not quick delivery at all,ordered on…
not quick delivery at all,ordered on the 23rd june delivered on the 4th july.
product is good and well packaged
Easy order
Quick and easy order,notification on dispatch for delivery date with delivery on time
Had amazing service today from the two…
Had amazing service today from the two 'Andys' at Harlow Timber in Kidderminster! How refreshing to find a Team who are so willing to go the extra mile for their Customers! Highly Recommend - 10/10
Timber delivery
Delivery arrived in good condition, on time and the courier was very helpful. I’m very happy 😃
Found what I wanted - but
Found what I wanted - but lack of communication.
No confirmation of order until delivery.
Good quality product finally
Great service by friendly staff.
Good advice over the telephone
Service I received was first class.
DO NOT use online ordering service
Ordered online for collection at store. What a useless service, should have just turned up at store. Was told only AFTER completing purchase that I’d have to wait 5 working hours to collect. Never got any text or email to confirm order was ready in that time. But did get an email about a week AFTER collecting purchase that my order was ready. Go to Screwfix to see how click and collect works or don’t bother at all.
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