A breath of fresh air.the whole experience put me at ease ! After a negative experience at another ford garage . Kelan the service advisor was a pleasure to deal with ,kept me updated re the time my c... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff dealt with the task in hand without any issues . The service staff and sales staff were very helpful at looking after my car from the day before the maintenance check ( Sunday ) until I pick... Voir plus
L'entreprise a répondu
As always my experience has been 1st class, from my first contact by phone from Tommy Hodges who explained everything about my recall, dropped my car off handed my keys to Laura and when I returned... Voir plus
L'entreprise a répondu
A big thank you Tommy and the whole team. They always give a helpful, friendly and efficient service. Worry and hassle free and in our opinion good honest value in every way. They all care about the c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Haynes Ford are Kent's First Ford Dealer offering New and Used Car and Van Sales, Service and Parts since 1911.
Coordonnées de contact
Haynes Group, 23 Ashford Road, ME14 5DQ, MAIDSTONE, Royaume-Uni
- 01622756781
- marketing@haynesgrp.co.uk
- www.haynesford.co.uk
4,5
Excellent
318 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From booking my appointment to…
From booking my appointment to collecting my car the service was extremely good
Would recommend Haynes ford
4 juin 2025
Avis spontané
Réponse de Haynes Ford
Thank you Julia, great to hear that our processes all worked for you, thanks for your time in letting us know and leaving us such a great rating.
Great service
Great service. Very efficient. All the staff were extremely helpful and polite.
4 juin 2025
Avis spontané
Réponse de Haynes Ford
Thank you Scott, really do appreciate your time in leaving us such a positive rating and comment, thank you very much.
Excellent service
Excellent service, lovely communication at all times , will definitely use again
4 juin 2025
Avis spontané
Réponse de Haynes Ford
Thank you Glenda for your time in leaving us such a positive review and 5* rating. We really do appreciate it.
All of the staff made it very easy to…
All of the staff made it very easy to get my recall and MOT done, the staff are very pleasant right from booking the vehicle in to collecting the vehicle. The staff are a real credit to Haynes. Thank you so much for a pleasant visit and thanks for the lady who made me a coffee whilst I was waiting. As you can see I do not give reviews but I felt that great customer service should be recognised.
3 juin 2025
Avis spontané
Réponse de Haynes Ford
Thank you for taking the time to leave us a review Jamie, we really appreciate it, especially as it isn't something you do that often. Makes it more special to us that you have done so for us. Thanks again.
Excellent Communication and Service
The booking process was simple. Using the twilight shift was very convenient. The comms from the Service team back to us was timely and informative. As a fellow motor retailer, we are aware of what good looks like, and i am impressed.
2 juin 2025
Avis spontané
Réponse de Haynes Ford
Thanks Sytner - appreciate that !
Brilliant service team
Everytime I've gone down there to get my car looked at and fixed all people from the service team have been so helpful in everyway possible
27 mai 2025
Avis spontané
Réponse de Haynes Ford
Hi Reece, many thanks for your time in leaving us such a positive review and rating, we really do appreciate it. Thanks again !
Ford fiesta
The interaction from booking the car in till the pickup went well without any problems
30 mai 2025
Avis spontané
Réponse de Haynes Ford
Thanks Gillian, we really do appreciate that comment and star rating, thanks for your time in leaving it for us.
Usual good service
Usual good service. Car sorted on time. Alex is really good. I will stay with this dealership
29 mai 2025
Avis spontané
Réponse de Haynes Ford
Thanks Gavin, really good of you to take the time to review us. Thank you again.
Very efficient service and MOT
Very efficient service and MOT. Kept informed throughout and work completed on time.
29 mai 2025
Avis spontané
Réponse de Haynes Ford
Thanks Nigel, we appreciate that star rating and comment, thank you !
Helpful staff
Helpful staff, attentive to your needs and also informative as to the stage of your car. Said that it would take an hour and it did take exactly an hour.
29 mai 2025
Avis spontané
Réponse de Haynes Ford
Thanks Medi - we really do appreciate your time in reviewing us, thank you.
Exceptional Service from Start to Finish
I had a fantastic experience with Ford! From the moment I walked in, the staff was friendly, professional, and clearly knowledgeable. They took the time to explain what needed to be done and provided honest recommendations without trying to upsell unnecessary services.
The work was completed on time, and my car is running better than ever. I really appreciated their transparency, fair pricing, and commitment to quality. It’s rare to find a car service company you can truly trust, and I’m glad I found them. Highly recommend!
25 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you Johan for such a glowing endorsement, we really appreciate your time in leaving us feedback and such a great star rating. Thanks again.
Everything Professionally Managed
Everything went well, friendly staff, prompt attention and a nice atmosphere
28 mai 2025
Avis spontané
Réponse de Haynes Ford
Thanks Sandra, we really do appreciate your time in leaving us such a great star rating and comment.
Réponse de Haynes Ford
Thanks John, appreciate that comment and rating.
My experience at Hayes
The young team who signed me in, checked my car and kept me informed of the progress of my service and MOT were very helpful and informative. Everything ran smoothly with no problems. I was most impressed with the video showing the underneath of my car and what was happening to it. I have always been happy with the service given at Haynes.
27 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you Barbara, we really do appreciate your time in leaving us such positive feedback and a great 5* rating. Will ensure that it is passed onto our team. Thanks again !
Kept informed and updated on the status…
Kept informed and updated on the status of our car
27 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you very much Mr Sales for leaving us such a great star rating and review, we really do appreciate it.
Well informed and courteous.
27 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you William, really appreciate your time in leaving us such a positive review and rating.
Réponse de Haynes Ford
Thanks David, appreciate your time in leaving us such a positive review and rating.
Réponse de Haynes Ford
Thanks Neil, we really do appreciate your time in leaving us such a great review and rating. Thanks again.
Helpful Staff
Kevin very helpful and explaining possible problems when investigating a problem with a tyre.
21 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you Keith, will make sure your comments are passed back to Kevin. Appreciate you letting us know and leaving us such great feedback.
Excellent service
Quick, friendly and efficient service at this dealership
I bought my car from here and the service was excellent then and remains so
Office staff v efficient abd helpful.
22 mai 2025
Avis spontané
Réponse de Haynes Ford
Thank you Donna for your time in leaving us this review and rating, we really do appreciate it.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.