Ordered a bike. It was out of stock. They didn’t inform me it was out of stock until I contacted them 6 days later looking for an update. They then said they would swap it for another colour. They the... Voir plus
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Lisez les avis des autres
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... Voir plus
Whilst cycling from Lands End to John O'Groats we found ourselves stranded with a faulty controller on one of our ebikes. Neither Trek dealer in town were prepared to help. Highland Bikes checked and... Voir plus
Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... Voir plus
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Service de location de vélo
À propos de Highland Bikes
Écrit par l'entreprise
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Coordonnées de contact
29-31 Shore Street, IV1 1NG, Inverness, Royaume-Uni
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4,3
Excellent
206 avis
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A répondu à 100 % de ses avis négatifs
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Well prepared and great packaging
The bike was as described and packaged superbly. It arrived in two days which was amazing! What would be a nice touch is if Highland bikes included some detailed instructions for fitting the handlebars. It’s a small matter and I worked it out but with a revo shifter it distorts your view I put a piece of masking tape in the centre measured with a tape from bar ends and did it that way. No manual is provided as is the case with all modern bikes. The bike once the bars were fitted changed gear beautifully and everything worked. I will be changing the seat and stem for a better quality one. Perhaps highland bikes could offer that as an upgrade?
Nice bike Nice company!
19 août 2025
Great bike and great customer service! My son loves it!!
Had a problem initially with the bike I purchased and got corrected swiftly with guidance from Steve. Customer service was spot on. Highly recommend!
12 juin 2025
Online Purchase
I actually purchased using their online facility.
All was fine until I spotted a discrepancy in the sizing information l, but this was quickly resolved by phone.
25 juin 2025
The bike arrived on time and in perfect…
The bike arrived on time and in perfect condition. Well packaged.
14 juin 2025
Knowlegable staff with a friendly…
Knowlegable staff with a friendly manner. Sadly I went to another bike shop for help and wasted time energy and money. Highland Bikes knew exactly the inner tube I required and sent it too me. The importance of my bike to me is paramount and I get the feeling that Highland Bikes appreciate that.
12 juin 2025
Réponse de Highland Bikes
It appears that you have ordered the item as Click and Collect meaning that in or to receive it, you have to come to the store to collect it.
Such a great bike shop
Such a great bike shop. I arrived in Inverness to start a multi-day bike tour, but my gears got damaged on the train, leaving me with a repair I couldn’t make myself. The AMAZING mechanical skills as Highland Bikes got me on my way in minutes. Simply brilliant.
1 mai 2025
Avis spontané
Great wee bike
Great wee bike . Good communication from Highland bikes when they didn’t have bike in colour selected. My boy loves it.
12 avril 2025
Great service and pricing could not…
Great service and pricing could not fault them a big thank you
5 avril 2025
Réponse de Highland Bikes
Thanks so much for taking the time to leave us a review and thanks for using Highland Bikes
Awesome small independent business.
Great service. Now my first choice for all my bike needs.
25 mars 2025
Easy to use website
10 mars 2025
Good customer experience, good price
Purchased a superb wetsuit at a fraction of the prices found elsewhere. Took a few days to arrive but it arrived within a week, intact and in perfect condition.
6 mars 2025
Friendly,competent and reliable local…
Friendly, competent and reliable local business.
21 février 2025
Efficient, friendly and reasonably priced.
They identified the problem and sorted it, quickly and at a reasonable price. All in all they couldn’t have been more helpful. A pleasure to deal with. Thanks for getting my bike back on the road.
16 janvier 2025
Very quick service
15 janvier 2025
Absolutely excellent shop!
I ordered a limited edition product, it was a Christmas present for family. Very quick to send order confirmation and then despatch information. Unfortunately the first one went missing in the mail.
I contacted Highland bikes, spoke to very helpful and pleasant staff who monitored the situation for a few days and then contacted me to send a replacement - fortunately this one arrived and was loved by the recipient Christmas elf!
Absolutely delighted with the customer service from Highland Bikes, a very good business to buy from and very helpful if anything goes wrong with your order - highly recommended!
20 décembre 2024
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