Ordered a bike. It was out of stock. They didn’t inform me it was out of stock until I contacted them 6 days later looking for an update. They then said they would swap it for another colour. They the... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... Voir plus
Whilst cycling from Lands End to John O'Groats we found ourselves stranded with a faulty controller on one of our ebikes. Neither Trek dealer in town were prepared to help. Highland Bikes checked and... Voir plus
Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... Voir plus
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Service de location de vélo
À propos de Highland Bikes
Écrit par l'entreprise
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Coordonnées de contact
29-31 Shore Street, IV1 1NG, Inverness, Royaume-Uni
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4,3
Excellent
206 avis
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A répondu à 100 % de ses avis négatifs
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Great service
Delivery would have been great but parcelforce worldwide had to make three attempts!At the moment the bike is still in its opened box but it looks great My experience with Highland Bikes overall has been really good and thank you very much indeed!
Kind regards,Niven
12 décembre 2024
Excellent service
Excellent service. Brilliant product and delivered really promptly in the run up to Christmas! Thanks :)
7 décembre 2024
Quick to dispatc very helpful…
Quick to dispatch tyres and very helpful on the phone.
5 décembre 2024
The grips arrived ahead of schedule…
The grips arrived ahead of schedule which was great. Really efficient service.
Thanks
6 novembre 2024
The product arrived very quickly.
The product arrived very quickly and was exactly what I was expecting .
11 novembre 2024
Service exceptional
Excellent communication and interaction to resolve a little issue ….non of which was created by highland bikes.
Thank you
8 novembre 2024
Réponse de Highland Bikes
Thanks for such a great review. I'm glad we could help.
Very quick service
9 novembre 2024
Réponse de Highland Bikes
Thanks for shopping at Highland Bikes and taking the time to leave a review.
Pannier bag
From choosing item to it being delivered was unbelievable. Was delivered as promised in text at point of sale and arrived within 2 days. Excellent communication throughout, well packaged item and delighted with it. Thank you
2 novembre 2024
Réponse de Highland Bikes
Thanks for choosing Highland Bikes and for leaving such a great review.
Great communication and service.
23 octobre 2024
Réponse de Highland Bikes
Thanks for shopping with Highland Bikes.
Quick and efficient service.
24 octobre 2024
Excellent product
Excellent product
Well packaged & arrived promptly
Would recommend
20 octobre 2024
Great service
Good communication, quick to answer any questions, knowledgeable and helpful.And a Good price!!!
Quicker than expected delivery👍
Would definitely recommend 💯
Many Thanks highland bikes.
2 octobre 2024
Réponse de Highland Bikes
Glad we could help. Thanks for taking the time to review.
Very fast service
21 septembre 2024
Very quick refund
Had to return a wetsuit recently for a refund. The returns and refund procedure was easy and quick with no quibbles whatsoever. The money was back in my account within a few days.
Would definitely use again
27 septembre 2024
Avis spontané
Phone support was excellent and the…
Phone support was excellent and the part required was delivered the next day. Thank you.
17 septembre 2024
Réponse de Highland Bikes
Thanks for shopping with Highland Bikes and I'm glad we could help.
Service was quick and efficient
Service was quick and efficient, delivery arrived within two days of ordering
16 août 2024
Réponse de Highland Bikes
Thanks for shopping with Highland Bikes.
Efficient service and the product was…
Efficient service and the product was fine. What I liked about the company was the way that they responded to a couple of (unjustified) one star interviews. They came across as professional, responsive and reasonable.
4 août 2024
Réponse de Highland Bikes
Very much appreciated and thank you.
Ordering on line was easy
Ordering on line was easy. Goods arrived quickly once order was processed, however took a few days to process the order
1 août 2024
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