Ordered a bike. It was out of stock. They didn’t inform me it was out of stock until I contacted them 6 days later looking for an update. They then said they would swap it for another colour. They the... Voir plus
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Lisez les avis des autres
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance... Voir plus
Whilst cycling from Lands End to John O'Groats we found ourselves stranded with a faulty controller on one of our ebikes. Neither Trek dealer in town were prepared to help. Highland Bikes checked and... Voir plus
Fantastic service. Found product online, confirmed on the phone. Shipped same day. Received within 24 hours despite ordering two days before Christmas. Overall couldn’t be happier. Product its... Voir plus
À propos de l'entreprise
- Magasin de vélos
- aussi dans
- Magasin d'accessoires de vélo
- Magasin de réparation de vélos
- Service de location de vélo
À propos de Highland Bikes
Écrit par l'entreprise
At Highland Bikes we’re all about the bike rider. Maybe you’re a seasoned road racer or weather beaten Bikepacker or getting your first bike since you were a kid. Whatever your reason for riding bikes, we’re here for you.
Whether you’re shopping In Store, Online or using our Click and Collect service you can rest assured only the best products make it into our store and that our highly knowledgeable team are on hand to offer you honest, dependable advice and the help you need to make the right choice.
Our Online Shop is fully encrypted to provide you a secure and safe shopping experience. Convenient payment options including PayPal and Klarna are available as well as our our ‘Ride It Away’ Finance options offering flexible payments on selected purchases. We also accept voucher from most of the leading Cycle to Work providers including but not limited to Cyclescheme, Halfords Cycle2Work, Green Commute Initiative, Cycle Solutions, MyBenefits and Vivup.
Coordonnées de contact
29-31 Shore Street, IV1 1NG, Inverness, Royaume-Uni
- 01463234789
- info@highlandbikes.com
- www.highlandbikes.com
4,3
Excellent
206 avis
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I like the service
I like the service . When I had some questions they helped me solve it quickly
8 mars 2024
Réponse de Highland Bikes
Thanks for the great review and I'm glad we could help.
Réponse de Highland Bikes
Thanks so much for using Highland Bikes and for taking the time to leave a review.
Réponse de Highland Bikes
Thanks for shopping with Highland Bikes and hope to here from you again soon.
Brilliant experience with highland…
Brilliant experience with highland bikes, they went over and above expectations. After a last minute cancellation of a bike on my son’s birthday I needed to find certain bike in a very limited amount of time, highland bike was the only shop that tried to get the bike out to me on time, considering I’m in England and they are Scotland I wasn’t sure if it would make it, however it did arrive on time on the day of his birthday. They were so friendly, efficient and helpful and made my son’s birthday. Great people and business.
7 mars 2024
Réponse de Highland Bikes
We're so glad to hear that everything worked out and we hope your son had a great birthday.
Always great service from a…
Always great service from a knowledgeable team. Great to have a good local bike shop I can rely on.
6 mars 2024
Réponse de Highland Bikes
Thanks for the great review. Very much appreciated.
straightforward
1. From Google search to best price,
2. Place order
3. Received from Post man a day earlier than suggested
Very straightforward
23 février 2024
Réponse de Highland Bikes
Thanks so much for the awesome review and we hope you'll shop with us again. Many thanks. Steve
Hard to find component
Needed a hard to find component for an old Dawes Galaxy. Highland Bikes saved the day.
21 février 2024
Réponse de Highland Bikes
So glad we could help. Thanks for taking the time to leave a review. It really helps.
Réponse de Highland Bikes
Thanks for taking some time our to leave us a review. It's very much appreciated.
First time I have used Highland Bikes…
First time I have used Highland Bikes (Elgin). What an excellent job with excellent service. The guy went way above and beyond what I paid for - it was like he was caring for his own bike. Well done and thank you. Definitely will use again.
28 décembre 2023
Avis spontané
Excellent first class service and at a…
Excellent first class service and at a great price.
10 octobre 2023
A Five Star Cycle Shop
Thank you Highland Bikes for fulfilling my order so quickly and efficiently.
26 septembre 2023
Spot on service👌
7 septembre 2023
Réponse de Highland Bikes
Hi Clare. Thanks for the feedback. We did experience some delays with your order and I apologise that this was not communicated to you better. We have taken your comments on board and will endeavour improve on this. Thanks for shopping with Highland Bikes. Steve
Excellent service & fast dispatch of my…
Excellent service & fast dispatch of my item, very happy & would definitely buy from them again 👍🏻
14 août 2023
Ordered click and collect
Ordered click and collect. But they sent my order to the wrong store.
29 juillet 2023
Réponse de Highland Bikes
Hi Kevin. I have tried to contact you directly about this review as it is not correct. Your Click + Collect order was sent to the store you selected. Please feel free to amend this review accordingly.
Outstanding customer service and great bike & accessory range
Recently purchased two e-bikes (Moustache and Scott) from Highland Bikes and was really impressed with the quality of the bikes and level of customer service we experienced. Great advice and guidance from Steve T and very prompt delivery too. You feel confident when walking into the store and speaking to staff, which is such a great quality. Loving our new bikes. It's reignited my love for cycling.
15 juillet 2023
Avis spontané
Great.
Knowledgeable, helpful and friendly guy. Very attentive when picking up a new bike for my daughter.
6 juillet 2023
Such great service from our local Elgin…
Such great service from our local Elgin shop. It’s the little things that count; for example: the friendliness, and a wave when walking past the shop, always feeling like you get personal service no matter how much you spend, being able to just pop in for a chat: and many more examples. This is in addition to impartial and objective advice either on new bikes or servicing from their staff team, plus competitive pricing and excellent work on servicing.
It really pays to shop locally and use a proper bike shop. Highland Bikes Elgin is such a fantastic shop. I would definitely recommend it.
4 juillet 2023
Avis spontané
First class service
Dropped my wife’s bike off for replacement cassette and Steven repaired it whilst I waited, first class service and reasonable prices. Highly recommended always a friendly welcome.
3 juillet 2023
Avis spontané
giant trance flanged bearings
Website easy to use, delivery service was very quick.
Overall a good experience .👍
24 juin 2023
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