Homegoods Avis 

Only used it over the past 7 days - found it to be, so far, an
excellent vacuum cleaner. Easy to use and hopefully economic burning the electricity. Have to use it myself as honourable wife is
'medically downgraded' - but she has said, 'It looks lovely'. I see no problems using it and it will, hopefully, give many years of
service. Good price, easy booking the sale and good delivery time.

Extremely helpful service: when we discovered the hob I wanted had been discontinued, Homegoods took endless trouble firstly in trying to track it down anyway, and secondly in suggesting and locating an alternative. The hob came swiftly, was well packaged and as described. Exemplary service; I would recommend this company, and I would use it again.

Ordered my new Miele cleaner and it arrived virtually by return. Service and price fantastic will certainly use Homegoods again.

Home Goods delivered our items when they said they would and also called us prior to delivery.

I woud certainly recommend Home Goods to anyone.

Ordered a Miele hybrid vacuum cleaner, arrived within a few days later as a drop ship direct from Miele at a price 20% cheaper than the High St.

What is there to complain about?

Justin, Orpington, Kent.

will use againr in the furture.

I had no problems at all with the service - easy process and the goods arrived when they were supposed to.

Early during the 2 hour window for delivery, the driver phoned to say they expected to arrive in 30 minutes time. They arrived 30 minutes later with the goods which they unpacked and then left together with all the packaging materials. A 1st class service.

The product we wanted was no longer available from the manufacturer and they went out of their way to find an alternative. Delivery was efficient.

Out of stock email received and paid for.
in Stock 11 Nov .........they said........so waiting ...........

Our new washer dryer was delivered in the two hour arranged time slot. The guys who delivered it, unpacked it, took out the travelling rods, and explained about the water and hose connections. Great job Homegoods.

Best price and delivered when they said. So far so good.

Waited for 14 days for item ordered and nothing heard. On checking I was told the item was not in stock and would not be restocked for another 2 weeks - would have been nice to have been informed. Item arrived as stated 4 weeks after ordering, but was the wrong item. Advised them immediately and the correct item was delivered the next day to Scotland and the wrong item uplifted.

Their website said "delivery 5-7 working days". No contact after 7 days, so I emailed them. Response was that one item was available week commencing the 7th "as they are In production as we speak". I then had a phone call asking what our opening times were and I said 8am to 4 pm. On the 1st November they called to say the goods would be delivered "between 3 and 5pm on the 3rd November", but I said that was no good as we close at 4. They said someone would ring me back but they never did.
The goods were delivered at 10 to 5 on the 3rd - luckily my husband had to work late that day and was available to receive the goods.
Where did they go wrong? They didn't let me know that there was a delay on one item. I had ordered from them because their website said 5 to 7 days and that was critical with this order. They didn't listen when I said delivery after 4pm was no good and they didn't ring me back when they said they would. Then they go ahead and deliver anyway !
P.S. I had a call today (4th) to say they'd be delivering next week before 4pm !

I nearly always shop at John Lewis but found this outlet to be cheaper and thought I would give it a go. I had no complaints at all, the service was quick and efficient and they kept me informed on what was going on at all times. I would definitely use them again.

Very pleased with the service received and competitive price.

Overall satisfactory shopping experience. Would definitely buy again. No hassles and quick shipment.

We ordered from Homegoods because they offered the lowest price on the fridge we wanted and promised rapid delivery. We were entirely satisfied with their performance, including their willingness to schedule the delivery.

I was really pleased to get this miele at such a good price. I ordered it to replace another Miele which lated me for more years than I can remember. It is lighter and easier to move around than my old one. The only quible is that the cord is not as long. I was very impressed with the speed of delivery and would use the company again

superb product , low price , fast delivery , will definitely be my first site viewed when buying electrical goods next time , thankyou very much