Hard To Find Records Avis 

163
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've ordered from htfr several times and have always found them to deliver very quickly. The records are well packed and have always been as described. Records and sleeves are accurately graded. They... Voir plus

Noté 5 sur 5 étoiles

I would just like to take advantage of telling people in my experience that hard to find records is absolutely must if you are thinking of ordering from them Thier grading is good their pricing is... Voir plus

Noté 4 sur 5 étoiles

Records were in good condition and as described although they were very dusty and could have done with a wipe before being packaged for delivery. Nothing that 5 seconds with a micro fibre cloth wouldn... Voir plus

Noté 5 sur 5 étoiles

10/10: Flawless order processing, got them all 19 vinyl in five days 7/10: Even when sticker said Disc I, you guys delivered me Disc 2 from Attica feat Kirsty Hoiles 'Cyber Girl'. Hopefully Disc I... Voir plus

À propos de l'entreprise

  1. Magasin de musique
  2. Magasin de matériel pour DJ
  3. Magasin Hi-Fi

Écrit par l'entreprise

After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

163 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(163)

71 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great purchase

Great purchase. The record turned up on time and in very secure packaging.
The vinyl was in perfect condition. I will be back and do recommend HTFR.

20 juin 2026
Avis spontané
Noté 3 sur 5 étoiles

VG+ record was at their admission a G+…

VG+ record was at their admission a G+ record - it wasn't even that. Second record not up to par either, maybe a little better.

Refund sorted so not all ruined, but really grading needs to be much, much more accurate.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good record store

Very good record store . Been and still a buyer since 2023 and always found an interested items that I’ve been looking for a years . simple note to the store is to be more care about some vinyl records, once the customer purchase them, kindly clean them and replace the old inner sleeve with a new one . Otherwise everything is perfect .
Thank you

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely great

Absolutely great, Vinyl and cover in great condition. Wish I had kept this album when I got it when it was released. Cheers guys brought back some good memories.

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service, Rapid delivery. Great communication. Sorted out a issue promptly. Recommended seller ***** would 100% buy from again. Thank you

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Hello 👋 first time user of HTFR.think…

Hello 👋 first time user of HTFR.think they are in Birmingham very good service will be trying to find the shop to make more purchases.. very happy with service well recommended 100% approved by me and im hard to please 🙏 lol

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

HTFR…

This in my opinion is the Best Music Store in the whole country. They sell absolutely loads of Music related items. Great selection of Vinyl Records. Brilliant Reliable Service. Best online. ⭐⭐⭐⭐⭐❤️❤️❤️❤️❤️🎶🎶🎶🎶🎶

23 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

ALWAYS CHECK HTFR FIRST!

Delivery service is unmatched from the time you order till the time you receive is as good as it gets, and i'm in Australia.
The packing and quality of the used records is excellent. Good to see some quality used 12" vinyl pouring in!

21 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

I haven't shopped at HTFR for years

I haven't shopped at HTFR for years. Ordered a 12" at very good price, couldn't find the link on there website to track my parcel, the vinyl was quite dusty when received but overall was in VG condition.

5 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought David Bowie's Diamond Dogs

Bought David Bowie's Diamond Dogs. They stuck a sticker across it that rips the sleeve if I try to remove it. The Royal Mail just stuck it behind a plant pot in the front garden. Didn't ring the bell to tell us they had arrived. No note or email to tell us it had arrived. I sent an email asking where it was. No reply. Record got soaked. Pretty poor service all round, I'd say. A real 'couldn't care less' attitude. Hard to find? Hard to like.

17 mai 2026
Avis spontané
Logo de Hard To Find Records

Réponse de Hard To Find Records

We're sorry to hear that you were disappointed with your experience.

We use easy-peel stickers on all of our stock specifically to minimise any risk of damage to sleeves, although we appreciate that collectors can be particularly sensitive about packaging and presentation.

With regard to the delivery, Royal Mail is responsible for the final delivery and any safe-place decisions made by the postman. Unfortunately, we have no control over where parcels are left once they are out for delivery. We completely understand how frustrating it would be if an item was left exposed to the weather.

We would also like to clarify that your email was received over the weekend when we were closed. We responded on the Monday morning, shortly before we opened, requesting photographs of the damage so that we could investigate and assist further. As we did not receive a reply, we were unable to progress the matter.

We always aim to provide excellent customer service and resolve any genuine issues wherever possible.

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