I've ordered from htfr several times and have always found them to deliver very quickly. The records are well packed and have always been as described. Records and sleeves are accurately graded. They... Voir plus
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I would just like to take advantage of telling people in my experience that hard to find records is absolutely must if you are thinking of ordering from them Thier grading is good their pricing is... Voir plus
Records were in good condition and as described although they were very dusty and could have done with a wipe before being packaged for delivery. Nothing that 5 seconds with a micro fibre cloth wouldn... Voir plus
10/10: Flawless order processing, got them all 19 vinyl in five days 7/10: Even when sticker said Disc I, you guys delivered me Disc 2 from Attica feat Kirsty Hoiles 'Cyber Girl'. Hopefully Disc I... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Coordonnées de contact
30 Hall Street, B18 6BS, Birmingham, Royaume-Uni
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
4,5
Excellent
163 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
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The largest selection of vinyl on the…
The largest selection of vinyl on the planet!!! Competitively priced and great quality. Shipping is very fast. Truly buy with confidence.
11 mai 2026
Avis spontané
Never had an issue yet with HTFR
Never had an issue yet with HTFR, all records bought are always as stated, play perfectly, arrive quickly and are well packaged, so as always it a 10/10 from me.
13 mai 2026
Avis spontané
The best, Top Shelf Service!!
The best! Rapid fast delivery over the board and clean records as always!
11 mai 2026
Avis spontané
I've always been into HTFR
I've always been into HTFR. Ordered a 12" at good price. But the Vinyl was dirty & moldy from previous owners fingerprints, I'm guessing. I know it was secondhand, but it would be nice to receive it clean.
28 avril 2026
Avis spontané
amazingly efficient
amazingly efficient. Placing the order to delivery to the carrier was done in under a day. on top of an amazing selection.
5 mai 2026
Avis spontané
Excellent service once again
Excellent service once again, well packed and quality records
8 mai 2026
Avis spontané
Been using hard to find records for a…
Been using hard to find records for a lot of years now and have never let me down for both vinyl and hardware
10 avril 2026
Avis spontané
Iv ordered vinyl from HTFR a few times…
Iv ordered vinyl from HTFR a few times and the service is really good, the quality of the vinyl is near perfect and they dispatch the goods really quickly. I do recommend HTFR for any old records in good condition.
1 mai 2026
Avis spontané
Excelent service
Excelent service, great vinyls, fast delivery, easy way to shop
24 avril 2026
Avis spontané
As usual when I make a purchase from…
As usual when I make a purchase from HTFR I receive an excellent service, prompt and order delivered as stated in appropriate packaging, i highly recommend this seller
28 avril 2026
Avis spontané
JUST BOUGHT A 12INCH SINGLE WHICH WAS…
JUST BOUGHT A 12INCH SINGLE WHICH WAS ADVERTISED WITH ITS PROPERPICTURE COVER SLEEVE BUT WAS SENT A COPY WITH OUT THE PICTURE SLEEVE SO NOT HAS DESCRIBED VERY DISA[PPOINTED WITH FALSE ADVERTISING WOULDNT BUY OFF THESE AGAIN
26 avril 2026
Avis spontané
Réponse de Hard To Find Records
We're very sorry to hear that you were disappointed with your purchase.
We work hard to ensure our listings are accurate, but on this occasion it appears there may have been an issue with the item you received, and for that we sincerely apologise.
As soon as we became aware of your concern, we contacted you directly to offer a resolution. Unfortunately, we did not receive a response, which limited our ability to put things right for you.
Fantastic service and quality.
Bought a record marked as VG+ and it’s absolutely immaculate. Was a birthday present for my OH and he was so impressed at the perfect condition, he’d never seen such a good quality 2nd hand outer. Customer service was excellent, it was dispatched same day and arrived a few days later in very good quality, secure packaging. 5*
9 avril 2026
Avis spontané
They're professionals and the delivery…
They're professionals and the delivery service is fast.
24 avril 2026
Avis spontané
Hard become easy
First, providing tracking number on every order helps me to organise my time. HTFR provided me tracking number and i recived items with fast service. Second, price of items is very nice, i can buy rare things that are not available in my region. Third, ebay as a portal/database is giving me a lot of space to organise my own business.
22 avril 2026
Avis spontané
I have used hard to find records a few…
I have used hard to find records a few times now. They always seem to have the record I'm looking for and at great prices. The next day delivery service is a massive bonus too. I am very happy to keep buying from Hard to find records.
22 avril 2026
Avis spontané
Two orders. Two fails. Avoid :-(
First order I was sent the wrong vinyl. HTFR agreed to send me a replacement. Again they sent the wrong one! Finally got a refund. Clearly no one checked these vinyls before they went out or when they were listed.
Second order the vinyls were filthy dirty and no where near the grading. Clearly no one checked these vinyls before they went out or when they were listed.
I sent photos and was told to clean them. Or I could return for a refund but I would have to pay for the postage prior to return. No way! None of this is my fault. I guess I will have to persue via PayPal.
I am afraid I won't be using again. From my experience they are not taking care over listing, cleaning and despatching.
17 avril 2026
Avis spontané
I recently purchased Vinyl Records from…
I recently purchased Vinyl Records from Hard to find Records UK spent about 200 Euro DHL was courier 🚚 company I’ve been useing HTFR records over 15 years revenue and customs have pulled my records and want 75 year to release them this has never happened me before leaves me thinking is this new normal now when I buy records from Uk it’s unfortunate this has happened otherwise hard to find records are Brilliant company to deal with 10/10
15 avril 2026
Avis spontané
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