iConvey Avis 

120
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Polly and Catherine from the moment of contact are efficient and so pleasant to deal with. I’ve only been with iconvey 24 hours and they have already done more than my last solicitors on a purchase.... Voir plus

Noté 1 sur 5 étoiles

The solicitors they put me in touch with have been awful. Terrible service, now on third conveyancer with Eric C Smith law and each time we get passed along the new person seems to be starting from... Voir plus

Noté 4 sur 5 étoiles

My experience of iConvey has been positive. The quote I got wasn't the least expensive compared to other online companies, but I decided to use their services due to the lower quote plus a friend ha... Voir plus

Noté 1 sur 5 étoiles

Absolutely awful service.They placed me with an awful and unhelpful solicitor whom I had to report to the Legal Ombudsman in the end. I-Convey could not have been less helpful and supportive despite a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Your best place for a competitive and professional online conveyancing service, whether you are buying, selling or remortgaging your home, rest assured you are in safe hands. Visit us - www.iconvey.co.uk


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

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(120)

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Noté 5 sur 5 étoiles

So far very impressed

I have spoken to many conveyancing companies lately and some are appalling !
Debbie Matthews was professional and business like throughout even when I asked her some fairly challenging questions.
We will see how the process develops, I very much hope I will be able to recommend iconvey to others.

13 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

quality of service

I have just spoken to Georgia to amend my invoice as some facts were not correct and she acted extremely professionally and swiftly and making things very clear,she sent emails to myself and the solicitors and I would recommend her to anyone.
Vicky in Nottingham

26 mai 2018
Avis spontané
Noté 1 sur 5 étoiles

iConvey part of BPL - AVOID AVOID AVOID!!!

I used iConvey who initially appeared to provide the service I required, selling my property.

Based on their comparison search, I selected a firm called BPL Solicitors. I have since discovered that iConvey and BPL are part of the same company.

Also, contrary to iConvey’s response to a review stating they do not charge a fee, I WAS charged a ‘recommendation fee’ however, I was later advised that was incorrect and told it would be deducted from my final bill - but only after pointing out BPL’s intro letter said I shouldn’t be charged.

The service, or lack of, has been a joke!

Despite numerous phone calls and emails, they continually mis-spelled the address of the property being sold (fairly essential for legal documents!) wrote a letter jointly to me and my ex at his address as if we were still married and not the property being sold. BPL also made reference to a complete stranger not involved in the sale advising that their passport was not signed.

These significant errors all occurred within a week of instructing BPL. When I expressed serious concerns and asked that information was double-checked before sending or actioning. Was BPL’s response to apologise and make an effort to take more care and correct their mistakes? NO! They decided to pull out.

I now have to start all over again finding a conveyancing firm and start the whole process from scratch. This is not a professional company and I now feel I probably had a narrow escape!

13 mars 2018
Avis spontané
Logo de iConvey

Réponse de iConvey

Dear Mrs Webb
Apologies for my late reply
I am so sorry that we let you down on this occasion and as a result ourselves & BPL have reviewed our processes and now feel confident that this this will not happen again.

Noté 1 sur 5 étoiles

Deserve zero stars

Deserve zero stars. Absolutely dreadful company. Referred me to solicitors from Hell and then did not want to know! The firm ignored me for 4 months before claiming they were shutting down (Mayland Porter). Iconvey are dreadful and do not "hold your hand" through the process. They take their fee and then do not want to know. Dishonest!

15 décembre 2017
Avis spontané
Logo de iConvey

Réponse de iConvey

Dear Sofina. Thank you for taking the time to write a review. I have looked on our data base and cannot find your details. Could you please contact me at tracey@iconvey.co.uk so that I can identify you as a customer of iconvey and can then address your concerns directly In the meantime I would like to point out that we do not charge our customers a fee upfront

Noté 1 sur 5 étoiles

Not solicitors company, they just pass your case to other solicitors firm!!!

They will not handle your case. They will just pass the case to different solicitors firm, in my case BPL which are so slow that after five months, the sale is not made yet also they want to charge me more than the quote received by iConvey. When I contacted iConvey,, the guy from there told me to call BPL to discuss with them the extras, so he don’t care that i have to pay more than the quote he gave me. BAD BAD BAD!!!
Don’t make my mistake!

18 octobre 2017
Avis spontané

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