Overall I’m relatively pleased with my payment despite a little lower than originally anticipated probably due to market changes. I had to communicate by email with a reply about 24 hours after being... Voir plus
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Lisez les avis des autres
Phone valued at £54 - posted as required. Finally received email confirming agreed amount for payment in 24 hours. Payment actually took another 4 days and they do not answer phone calls or emails... Voir plus
Sent off an immaculate iPhone - It had been fully protected all it's life, not a single mark. Sent fully reset, password free and unlocked network. Revised offer came back claiming scratches. I ha... Voir plus
Currently been waiting since Saturday for a reply or message back, I bought a phone for £135 and was told I'd have today. After trying to track my parcel it says doesnt exist, says can track through... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
I Need A Mobile™ is a UK based, global distributor of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year.
Coordonnées de contact
Regal House, Miall Street, OL11 1HY, Rochdale, Royaume-Uni
- (+44) 330 058 3199
- orders@ineedamobile.com
- www.ineedamobile.com
3,3
Moyen
4 k avis
N'a pas répondu aux avis négatifs
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Amazing customer service and very kind…
Amazing customer service and very kind people :)
12 juillet 2023
Avis spontané
AVOID - knock down trade in prices
They will offer you a better price then claim the phone has defects so expect to receive half of what you were offered.
Then if you decline the offer you will get a second offer from a "senior" assessor.
However the service is shocking, don't expect replies to email and you want contact them.
AVOID
28 mai 2023
iPhone posted on Friday 10th Feb
iPhone posted on Friday 10th Feb, agreed amount in my account today, after seeing the negative reviews I was a sceptical but can honestly say totally impressed on speed of transaction
14 février 2023
Avis spontané
Scam
Scam. Never received an email or return label. No response to emails. Avoid this company at all costs.
27 décembre 2022
Avis spontané
FRAUDULENT COMPANY
Bought my son an iPhone 11 Pro Max. After a couple of months the phone started “ghost” screening, opening random apps and doing its own thing. Phone number for this rubbish company unavailable, completed 4 online forms and sent 3 emails to sort out a repair….Nothing back. Have logged a complaint with the trading standards.
DO NOT USE THIS COMPANY
25 mars 2022
Avis spontané
Be warned !
Phone valued at £54 - posted as required.
Finally received email confirming agreed amount for payment in 24 hours.
Payment actually took another 4 days and they do not answer phone calls or emails.
Total process took 8 days.
Would not use again when you see all reviews.
16 février 2022
Avis spontané
They've stolen my phone.
They've stolen my phone.
They offered £54.
I sent the phone. They revised the offer to £35.
I rejected that. Waiting for the phone back.
They then paid me £35. No phone.😡😡
15 février 2022
Avis spontané
Sent my daughters iPhone that was in…
Sent my daughters iPhone that was in great condition but after they received I was sent an offer for half the amount as they said the battery was faulty and had scratches on the screen. I Accept the scratches that were minor but the battery was perfect. I had it sent back took into my local repair shop who confirmed the battery was 100%. I think they get you phone under false pretences and then invent faults in the hope you just accept their offer. Really poor. Stay away
4 février 2022
Avis spontané
Be warned!!
You take your chances with these pirates, don't be be fooled by the comprehensive checks if the phone goes duff they won't want to know....absolute waste of money......con merchants! Be warned...
29 octobre 2021
Avis spontané
Nice iphone 6S (good condition)
Nice and prompt customer service. Received the iphone6S the next day. It is working normally after being charged so I am quite happy about the condition of the phone.
14 septembre 2021
Avis spontané
Really easy site to use and I'm very…
Really easy site to use and I'm very pleased with my mobile which is as good as new. It arrived promptly and well packaged. It was probably my fault in overlooking all relevant info but I hadn't realised the phone wouldn't come with a charger so bear in mind that you will need one that's compatible with the phone. A good idea really because most of us have spare chargers lying around at home.
2 septembre 2021
Avoid this company
I ordered an Apple iPhone 7 Plus, which arrived faulty. It could not hold a charge above 1%. I returned the phone, but the company is refusing to refund the postage costs. I am £4.99 out of pocket for the pleasure of receiving a phone that could not be used!
30 août 2021
Really pleased with the phone
Really pleased with the phone, great value would definitely recommend
19 août 2021
Again an excellent deal from this…
Again an excellent deal from this company. A really good handset at a good price with very fast delivery. I have bought from this company a number of times before and never been disappointed. Would definitely recommend.
12 août 2021
Ordered a Samsung S10
Ordered a Samsung S10, arrived promptly as desecribed. 3 months on, no issues, still going strong.
4 août 2021
Avis spontané
After ordering a s10e which i did not…
After ordering a s10e which i did not like, i had to pay for delivery fee from post office which cost me £7.50 even tho i was buying another phone from them. I ordered a s10 unlocked and 2 weeks after i recieved the phone i inserted my sim card only to be displayed with a message stating the phone is not compatable with sim card. Unreliable and poor customer service.Stay clear of this second hand mobile site. Stick with backmarket!
15 juillet 2021
I didn’t receive my full order
I didn’t receive my full order I ordered a phone case to go with my phone and it never came with one so £10 down and I also had to go buy a new one so a further £5. Other then that the phone it’s self is 4 stars it does crash a little now and then
15 juillet 2021
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