Interflora India Avis 722

TrustScore 2.5 sur 5

2,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

There is no negative star that’s why o am giving 1*, the most bogus people that I have come across , they do not care for any emotions of the people ordering . If you want order something for next yea... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The WORST company ever. Please dont use them. THEY WILL TAKE YOUR MONEY & NEVER REFUND IT BACK TO YOU. I ordered flowers to be delivered to my Mother ($250) for Mothers Day. They took my money & the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used other platforms in India to have bouquets and arrangements delivered in the past and was highly disappointed with the product delivered as it was way off tangent from what was ordered.... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Hello Its very disappointing to write that a order no 18061881 ordered by mr Jayant thatte ,, did not reach the recipient on the said date April 15th ... !!! What type of service is this... even af... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Service de livraison

Informations provenant de diverses sources externes

Buy Flowers Online - Any occasion be it birthdays or anniversaries its incomplete without flowers. We provide same day flower delivery in India, order flower bouquets & fresh flower arrangements online from Interflora.in.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

722 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Tremendous

Tremendous.
I did 2 orders.
- the first order arrived on time, but the flowers were not very fresh, they got spoiled the first day.
- the second order was really a bad experience. They called us in the day of the delivery, saying my order was not available, to chose another one. Indeed they delivered it when they wanted, not in the time slot originally chosen. Flowers stayed without water for hours, since I was not at home, and they got spoiled.

Tremendous unprofessional behavior.

6 mars 2024
Avis spontané
Logo de Interflora India

Réponse de Interflora India

Hi Gabrielle, we're sorry to hear about your recent experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We have sent you an email with the resolution, and would kindly request you to check and confirm.

Noté 1 sur 5 étoiles

I had ordered flowers on valentines…

I had ordered flowers on valentines with delivery before 6pm, and it gets delivered at 11:30 pm, i was nit able to get through the chat, and their call center, you really don't want a incompetent business like this to spoil your special day. i rated the delivery and they get back to me after 7 days with a 20% discount which is laughabl, they want me to spend on their own super exorbitant website again to compensate for ruining my special day and their screw up.

14 février 2024
Avis spontané
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Réponse de Interflora India

Hi Naved, we're sorry to hear about your recent experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We have sent you an email with the resolution, and would kindly request you to check and confirm.

Noté 5 sur 5 étoiles

Interflora feedback

Interflora is very professional. They deliver on time. Products are same as they look in the picture . Happy client

12 février 2024
Avis spontané
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Réponse de Interflora India

Hi Monica, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 1 sur 5 étoiles

Pathetic flower delivery on Valentine’s…

Pathetic flower delivery on Valentine’s Day in Bangalore .It was all stale and wilted flowers and we wrote a complain also to their support email id but no response!

Advise others to not order from interflora

14 février 2024
Avis spontané
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Réponse de Interflora India

Hi Khushboo, it is with great regret that we received your complaint and it surprises me that such an unfortunate incident has happened to one of our valued customers. Please share the order number so that we can have this checked.

Regards
Team Interflora India

Noté 1 sur 5 étoiles

I will never EVER AGAIN order any…

I will never EVER AGAIN order any flowers with interflora. they confirm that the flowers were delivered at 1am in the morning, the flowers were never delivered. INTERFLORA NEVER AGAIN,

14 février 2024
Avis spontané
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Réponse de Interflora India

Hi Asher, we're sorry to hear about your recent experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We would appreciate the opportunity to make it right. We have sent you an email on your registered email address with the resolution, would kindly request you to check and confirm.

Noté 1 sur 5 étoiles

Extremely poor service

Extremely poor service
We ordered and it didn’t get delivered and nobody even bothered to contact us, infact the entire day of the delivery went by and they were not delivered only and no one bothered
Very poor service

14 février 2024
Avis spontané
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Réponse de Interflora India

Hi Ananya, it is with great regret that we received your complaint and it surprises me that such an unfortunate incident has happened to one of our valued customers. Please share the order number so that we can have this checked.

Regards
Team Interflora India

Noté 5 sur 5 étoiles

They have a great and efficient dispute…

They have a great and efficient dispute resolution! Loved it!

12 février 2024
Avis spontané
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Réponse de Interflora India

Hi Parboni, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

Awesome experience each time!

Interflora is a very professionally managed company. They take of all your little needs & emotions attached in sending their flowers as gift 🥳🥳

10 février 2024
Avis spontané
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Réponse de Interflora India

Hi Anusha, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

So far I have had a good experience but…

So far I have had a good experience but last year, I am seeing service related delay. And would also suggest you to get variety.

1 février 2024
Avis spontané
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Réponse de Interflora India

Hi Anusha, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

AMAZING GIFT hampers

Ordered a gift hampers for a friend and she loved it. Beautifully arranged and delicious goodies.

26 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Pooja, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 1 sur 5 étoiles

Terrible experience.

I had placed an order last evening and had expected the delivery to be made within the alloted time period. I get a call from one executive who says after confirming the building name that the order will be reached in fifteen minutes. The order is delivered at a different address and by the time I make the calls on the number, nobody answered. It was my sister's birthday. I was extremely disappointed and felt the over priced peace lily wasn't really worth it. Please work on improving your brand. There is a huge gap between what is promoted and promised and what the customer really experiences.

26 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Anshuman, we're sorry to hear about your experience and we apologize for any inconvenience caused. Providing excellent customer service is our priority, and we regret that we fell short in this instance. We would appreciate the opportunity to make it right. we will get in touch with you immediately and have this resolved for you. We value your feedback and thank you for bringing this to our attention.

Noté 4 sur 5 étoiles

Happy Customer

It was a beautiful and elegant bouquet. Thank you so much.

23 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Namratha, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

Better quality flowers

Better quality flowers. Newness in Design. Great Delivery. Size of Roses.

1 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Avijit, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 3 sur 5 étoiles

Ordering experience is smooth

Ordering experience is smooth. The flower arrangements are beautifully designed. Would appreciate if you could send a picture of the flowers delivered. Other flower delivery companies do the same.

9 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Gayatri, we really appreciate you taking the time to leave us a review. We’re so happy to hear that you had a great experience. However, we appreciate your feedback, and we will take your comments into account as we continue to strive for excellence. We look forward to making your day again real soon.

Noté 4 sur 5 étoiles

The hamper was classy and matched to…

The hamper was classy and matched to what was seen on the website. Great product and very good for gifting.

2 janvier 2024
Avis spontané
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Réponse de Interflora India

Hi Arvind, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

Great options

Great options , superb quality and ease of use

26 décembre 2023
Avis spontané
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Réponse de Interflora India

Hi Tanay, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

Fabulous experience.

I have ordered twice from Interflora and both the times the experience has been fabulous. Starting from the website, which is a visual treat, and the ordering process is intuitive and flawless. The delivered product is always fresh and thoughtfully put together.

My best wishes to the Interflora team !

22 décembre 2023
Avis spontané
Logo de Interflora India

Réponse de Interflora India

Hi Gaurav, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 5 sur 5 étoiles

Excellent experience

Excellent experience. Great cutomer service and great quality flower arrangement.

22 décembre 2023
Avis spontané
Logo de Interflora India

Réponse de Interflora India

Hi Afsha, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

Noté 1 sur 5 étoiles

Quality going down

From last two orders I’ve learnt that the quality and the service is bad . in the previous order , I had ordered a basket for my friend’s birthday, they didn’t even put the personalized birthday greeting in it . In fact , they delivered another basket to my friend and gave the two greeting cards together. She didn’t even come to know which one was mine .😟
In the last order , this was a plant hamper , the quality of plant was very bad . it was rotten . The candle was packed in a card board box . I complaint and told them to replace it which they never did . After waiting for long , I had to change the plant and pack the box and rearrange the basket myself as I had to leave to take it as a gift .
Will think about ordering from them now .

22 décembre 2023
Avis spontané
Logo de Interflora India

Réponse de Interflora India

Hi Charu, it is with great regret that we received your complaint and it surprises me that such an unfortunate incident has happened to one of our valued customers. Please share the order number so that we can have this checked.

Regards
Team Interflora India

Noté 5 sur 5 étoiles

Excellent ensemble.

21 décembre 2023
Avis spontané
Logo de Interflora India

Réponse de Interflora India

Hi Arti, we are glad to know that you loved our services and hope to serve you with the best quality handcrafted floral gifts always.

We will strive to be your first choice for gifting and will try our best not to disappoint you in any way.

Warm Regards,
Team Interflora India

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