Booked a two week stay in a villa in May this year. Cancelled one month before by interhome with no explanation and no refund of the original payment. Contact centre never answer. Emailed a complaint... Voir plus
L'entreprise a répondu
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I have written 5X A4 pages in a Word Document as Feedback following a 7-day rental in July 2026. It seems not possible to copy and paste this document into this box. I believe there is constructive in... Voir plus
L'entreprise a répondu
I found the Interhome website easy to use. It allowed you to apply filters to find suitable accommodation. Hopefully check in and stay will be just as good.
L'entreprise a répondu
I have booked a villa with Interhome and paid in full. I have contacted them repeatedly, via email, online forms, Facebook and the phone but I cannot speak with anyone and no one replies to my message... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'hébergement de vacances
- Chalet
- Appartement de location de vacances
- Maison de vacances
- Appartement de vacances
- Agence de location de maisons de vacances
Écrit par l'entreprise
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
Your holiday home specialist since 1965
Écrit par l'entreprise
- 5 million overnight stays every year
- More than 35.000 holiday homes and apartments available for booking
- A friendly, personal service
- An on-site, local service available at more than 200 locations
- We are available 24/7
- We can help you with your next holiday. Our customer service team is available 24/7!
Coordonnées de contact
114 Power Road, W4 5PY, London, Royaume-Uni
- +44 (0) 208 068 9950
- info@interhome.co.uk
- www.interhome.co.uk
3,0
Moyen
549 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had a fantastic time at Villa…
We had a fantastic time at Villa Colibri 😀 Could do with a few repairs. Suggestions from our group are that there could be a few things added, like small table and chairs on the terrace and balcony leading of the bedrooms. There were 8 adults in our group. The Villa seemed to be in the middle of everything but still a walk. Villa is on a main road. All in all the villa was brilliant, had everything we needed and more. Rooms were large, upstairs bedrooms had onsuites, TV had Netflix. We'll definitely be using Interhome again.
11 septembre 2023
Avis spontané
Réponse de Interhome
Dear Ms Marshall. Thank you for taking the time to post your positive comments regarding the services provided by Interhome. We are pleased you will be booking with us again in the future and we look forward to assisting you again. Best Wishes. Your Interhome Team.
The booking was very straight forward
The booking was very straight forward, after I had paid the words 'booking unconfirmed' on screen so I rang your office straight away. The lady that answered was very professional, courteous and quickly allayed my anxiety.
14 septembre 2023
Réponse de Interhome
Dear Mr Ramskill. Thank you for your kind and positive feedback regarding your recent booking experience with Interhome. We are pleased you found our Customer Service Team to be friendly and helpful. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Mr Jenkins. Thank you for taking the time to post your positive review of the booking service provided by Interhome. We are pleased you found it straightforward and efficient. Best Wishes. Your Interhome Team.
It was very easy to book
28 août 2023
Réponse de Interhome
Dear Sonia. Thank you for your positive review of the booking service provided by Interhome. We are happy you were satisfied with the process and found it easy to navigate. Best Wishes. Your Interhome Team.
Really easy to navigate around the site…
Really easy to navigate around the site
Good filter system
29 août 2023
Réponse de Interhome
Dear Philip. Thank you for taking the time to post your positive review of the booking service provided by Interhome. We are pleased you found our website easy to use and navigate. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
This was our 4th time at this villa
This was our 4th time at this villa. We love the area so much but over our times here things need fixing or replacing. The fridge door shelving inside came off a couple of years ago and hasn’t been replaced. The pool bar fridge that was there the 1st and 2nd year hasn’t been replaced and it’s handy to have there so we can use the pool bar more. 2 sun loungers ripped and have been for the last 2 years.
It’s such a shame as we love coming here and Daris who looks after the villa and us he is amazing and nothing is to much. Will definitely be back but maybe will leave it a couple of years.
Great villa but needs a little TLC
4 août 2023
Réponse de Interhome
Dear Mr Coleman. Thank you for taking the time to post your positive feedback regarding you recent stay. We will ensure your constructive comments are passed to the relevant Contracting department for their attention. We look forward to welcoming you again soon. Best Wishes. Your Interhome Team.
Very simple easy online booking
Very simple easy online booking, thought it would be lot more complicated.
25 août 2023
Réponse de Interhome
Dear Rebecca. Thank you for your positive review of the booking service provided by Interhome. We are pleased you found it straightforward and easy to navigate. Best Wishes. Your Interhome Team.
EVERYTHING PERFECT
22 août 2023
Réponse de Interhome
Dear Marius. Thank you for your positive feedback. We are pleased to learn you were completely satisfied with your Interhome booking experience. Best Wishes. Your Interhome Team.
Easy to book.
11 août 2023
Réponse de Interhome
Dear Judy. Thank you for your positive review. We hope you enjoy your forthcoming stay with Interhome. Please note our friendly reservations team is available to assist you 24/7, should you have any queries regarding your booking. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Mark. Thank you for taking the time to post your positive review of your recent booking experience with Interhome. Your kind comments are appreciated. Best Wishes. Your Interhome Team.
The booking process has been fantastic
The booking process has been fantastic, very efficient and professional with all paperwork promptly recieved containing all the information we need for this booking. Many thanks!
9 août 2023
Réponse de Interhome
Dear Jarrett. Thank you for taking the time to post your very positive review. We are grateful for your kind comments and pleased you found the booking process to be straight forward and efficient. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Simple clear website
Simple clear website. Payment arrangements were easily made with low deposit with final payment one month before arrival which is very helpful.
Good photos and description
5 août 2023
Réponse de Interhome
Dear Mr Walker. Thank you for your kind feedback regarding your recent booking experience with Interhome. We are happy you found the website to be clear and straightforward, making for a simple booking. We do hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Very simple and clear instructions.
Very simple and clear instructions.
No hassle, just what i like.
31 juillet 2023
Réponse de Interhome
Dear Paul. Thank you for taking the time to post your positive feedback regarding your recent booking experience with Interhome. We are pleased you found the process to be straightforward and clear. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
It would be more convenient if I could…
It would be more convenient if I could use my American Express card to make bookings.
28 juillet 2023
Réponse de Interhome
Dear Craig. Thank you for your constructive feedback regarding your recent booking experience with Interhome. We will ensure your comments are passed to the relevant department for their attention. Best Wishes. Your Interhome Team.
Easy booking process
12 juillet 2023
Réponse de Interhome
Dear Richard. Thank you for taking the time to post your positive feedback regarding your booking experience with Interhome. We are pleased you found the process to be straightforward and efficient. Best Wishes. Your Interhome Team.
Excellent company and customer service
Excellent company and customer service
with no comparison to other companies
They will care for you till you find your perfect Holiday
Highly recommended
1 juin 2023
Réponse de Interhome
Dear Eli. Thank you for taking the time to provide your feedback regarding your recent booking experience with Interhome. We are pleased you were completely satisfied with the service, especially the customer service provided. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Wholly professional service
Booking was a simple process to follow and any questions dealt with promptly by helpful and friendly customer services.
Property description and pricing/payment information online was accurate unlike other sites I visited.
This experience is not a one off as I have booked with Interhome several times in recent years and have always received
a professional supportive service from the Interhome staff.
13 juin 2023
Réponse de Interhome
Dear Brian. Thank you for your kind comments regarding your recent booking experience with Interhome. We are happy you continue to be completely satisfied with the service received and we thank you for your continued loyalty. Best wishes. Your Interhome Team.
Réponse de Interhome
Dear Sara. Thank you for taking the time to post your positive feedback regarding your recent booking experience with Interhome. We are pleased you have been completely satisfied with the service received and hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Réponse de Interhome
Dear Christopher. Thank you so much for your positive feedback regarding your booking experience with Interhome. We are so pleased you have continued to book with us over the years and very much appreciate your loyalty. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Very good when we telephoned them with…
Very good when we telephoned them with a query. We had to be directed but the personnel were very polite & efficient.
3 mai 2023
Réponse de Interhome
Dear Barry and Tricia. Thank you for taking the time to post your positive feedback regarding your recent booking experience with Interhome. We are pleased our friendly Customer Service team was able to assist you with your query. They are available 24/7 at 0208 068 9950. We hope you enjoy your stay with us. Best Wishes. Your Interhome Team.
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