At every stage of the process, I was kept advised by email, text and WhatsApp about the time and date of the appointment, also giving me the option to cancel or reschedule. On the day of the appoin... Voir plus
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Lisez les avis des autres
Easy to do business with. Set up an appointment for annual gas service; great communication with reminders of date & time of appointment at appropriate times. Good reception staff, easy to change a... Voir plus
Engineer who carried out the annual service was very helpful and polite, as all staff from James Frew are, and was happy with the boiler condition. I have a service plan and have always been very plea... Voir plus
Communication with GasSure was very good, and I received a message saying that the engineer was on his way, shortly before he arrived. Jack and John were very polite and friendly…they even made a f... Voir plus
L'entreprise a répondu
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 46 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Fran
The two guys were terrific very professional and serviced boiler with no problems. Excellent service as usual

Réponse de Jamesfrew
On time and very polite and respectful
On time and very polite and respectful

Réponse de Jamesfrew
Arrived on time and serviced the system…
Arrived on time and serviced the system explained what he had done and was very pleasant and polite

Réponse de Jamesfrew
Very courteous young Frew service…
Very courteous young Frew service person who explained what he had done and the condition of my boiler. He left the job neat and tidy.

Réponse de Jamesfrew
Excellent heating engineer.
Alexander the engineer was a gentleman.
Just came in and got on with the job.

Réponse de Jamesfrew
Boiler service and repair.
We had two engineers visit us. The first was in and out very quickly and turned off our boiler because he thought there was a problem. The second one was excellent and took time to finish the repair and explain everything, he was obviously very experienced and well worth a recommendation for his knowledge and work completed. Well done. Philip Davey.

Réponse de Jamesfrew
Great, reliable company
I’ve used this company for many years. Very reliable and have never let me down. Their maintenance plans are fantastic value for money.

Réponse de Jamesfrew
Happy with the service.
The engineer who attended arrived within the advised time slot for our annual boiler service and did an excellent and tidy job.
He was well presented and a credit to his company.
I have no complaints at all.

Réponse de Jamesfrew
Annual Gas service.
Fantastic annual gas service by Campbell from Frew's. Polite, professional and thorough.

Réponse de Jamesfrew
Engineer very quite and only spent a…
Engineer very quite and only spent a short time in my house compared to other engineers how have come and did not check my radiators

Réponse de Jamesfrew
They serviced my heating system
They serviced my heating system, service would be much better if you got a better idea of arrival time, the AI bot that answers is hopeless, bring back the good days when we could speak to a person

Réponse de Jamesfrew
Plenty of advance messages that the…
Plenty of advance messages that the Gassure engineer would attend my property to service the boiler.
Work completed quickly and efficiently.
Thank you David and Gassure.

Réponse de Jamesfrew
Boiler inspection
Engineer arrived at a reasonable time very pleasant and proceeded to inspect boiler and mains gas area very satisfied with whole procedure from being notified day of appointment and completion of work big shout out to engineer.

Réponse de Jamesfrew
The usual 5 star service from James…
The usual 5 star service from James Frew during our boiler service.

Réponse de Jamesfrew
Year inspection of boiler
The engineer was very quick in doing his work and after he was finished told me that there was no problems gave me form to sign and that was it.

Réponse de Jamesfrew
Very careful polite young engineer
Very careful polite young engineer. Seemed to be very thorough.

Réponse de Jamesfrew
Excellent service
Excellent service. Engineer comes when they say they will. Very polite and get on and do the job

Réponse de Jamesfrew
Boiler service carried out quickly and…
Boiler service carried out quickly and with no issues. Appointment time was met and no mess made. Excellent service.

Réponse de Jamesfrew
Great Job
Engineer arrived on time, he was very polite and immediately got on with the job. He fixed a small leak in the boiler and then swiftly moved on to the fire. He quickly completed the work and told us exactly what was needed to be done. Everything was completed within 45 minutes. Good job.

Réponse de Jamesfrew
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