Jamesfrew Avis 

424
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

At every stage of the process, I was kept advised by email, text and WhatsApp about the time and date of the appointment, also giving me the option to cancel or reschedule. On the day of the appoin... Voir plus

Noté 5 sur 5 étoiles

Easy to do business with. Set up an appointment for annual gas service; great communication with reminders of date & time of appointment at appropriate times. Good reception staff, easy to change a... Voir plus

Noté 5 sur 5 étoiles

Engineer who carried out the annual service was very helpful and polite, as all staff from James Frew are, and was happy with the boiler condition. I have a service plan and have always been very plea... Voir plus

Noté 5 sur 5 étoiles

Communication with GasSure was very good, and I received a message saying that the engineer was on his way, shortly before he arrived. Jack and John were very polite and friendly…they even made a f... Voir plus

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4,6

Excellent

TrustScore 4.5 sur 5

424 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 46 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(424)

368 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fran

The two guys were terrific very professional and serviced boiler with no problems. Excellent service as usual

1 juin 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Frances, for your 5 star review.

Noté 5 sur 5 étoiles

Very courteous young Frew service…

Very courteous young Frew service person who explained what he had done and the condition of my boiler. He left the job neat and tidy.

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Walter, for your 5 star review.

Noté 5 sur 5 étoiles

Boiler service and repair.

We had two engineers visit us. The first was in and out very quickly and turned off our boiler because he thought there was a problem. The second one was excellent and took time to finish the repair and explain everything, he was obviously very experienced and well worth a recommendation for his knowledge and work completed. Well done. Philip Davey.

29 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Philip, for your 5 star review.

Noté 5 sur 5 étoiles

Great, reliable company

I’ve used this company for many years. Very reliable and have never let me down. Their maintenance plans are fantastic value for money.

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Wendy, for your 5 star review.

Noté 5 sur 5 étoiles

Happy with the service.

The engineer who attended arrived within the advised time slot for our annual boiler service and did an excellent and tidy job.
He was well presented and a credit to his company.
I have no complaints at all.

27 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Martin, for your 5 star review.

Noté 5 sur 5 étoiles

Annual Gas service.

Fantastic annual gas service by Campbell from Frew's. Polite, professional and thorough.

26 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your 5 star review.

Noté 3 sur 5 étoiles

Engineer very quite and only spent a…

Engineer very quite and only spent a short time in my house compared to other engineers how have come and did not check my radiators

27 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your feedback. If you would like to discuss further please contact us on 01294 468113.

Noté 4 sur 5 étoiles

They serviced my heating system

They serviced my heating system, service would be much better if you got a better idea of arrival time, the AI bot that answers is hopeless, bring back the good days when we could speak to a person

28 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your feedback.

Noté 5 sur 5 étoiles

Plenty of advance messages that the…

Plenty of advance messages that the Gassure engineer would attend my property to service the boiler.
Work completed quickly and efficiently.
Thank you David and Gassure.

26 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you, for your 5 star review.

Noté 5 sur 5 étoiles

Boiler inspection

Engineer arrived at a reasonable time very pleasant and proceeded to inspect boiler and mains gas area very satisfied with whole procedure from being notified day of appointment and completion of work big shout out to engineer.

26 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Thomas, for your 5 star review.

Noté 5 sur 5 étoiles

Year inspection of boiler

The engineer was very quick in doing his work and after he was finished told me that there was no problems gave me form to sign and that was it.

26 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Alistair, for your 5 star review.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Engineer comes when they say they will. Very polite and get on and do the job

25 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Lesley, for your 5 star review.

Noté 5 sur 5 étoiles

Great Job

Engineer arrived on time, he was very polite and immediately got on with the job. He fixed a small leak in the boiler and then swiftly moved on to the fire. He quickly completed the work and told us exactly what was needed to be done. Everything was completed within 45 minutes. Good job.

25 mai 2026
Avis spontané
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Réponse de Jamesfrew

Thank you Philip, for your 5 star review.

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