Jetpets Avis 

Jetpets - Travel Pets Safely, great team, communication and help with every step was really good. I relocated my 2 cats from Queensland to Tasmania and one is very nervous & timid, they had to stay overnight at Jetpets Transit Centre & then fly so very stressful. Arrived safe & sound, Jetpets kept me updated along the way & cats are settling in well to their new home which is considerably different to what they had before - they are happy & have gotten back to their normal selves very quickly. Thank you Jetpets!

I can’t recommend JetPets enough!
I relocated from Sydney to Dublin and was terrified about flying my dog. The team at JetPets (particularly Kaye White and Chloe Bull) were beyond helpful and really gave me the comfort I needed throughout this experience.
Monty flew on the 11th of November and landed in Dublin on the 13th and I received lots of updates and photos during his journey and he walked out of the crate calm as can be.
So relieved!
Thank you

I relocated from Perth to Abu Dhabi, and the team at Jet Pets was outstanding at every phase. The vets made some home visits, there was a lot of good communication, and the staff generally had a great feel throughout.
I had to change the date a couple of times due to work commitments and Jordi and the team were outstanding. Narla my 5-year-old Samoyed arrived healthy, safe and sound and shes settling into her new life amazingly. Thanks, guys I wouldn't use anyone else.

My travel consultant did a absolutely wonderful job with our move to Canada from Australia. I have 2 medium dogs, one with anxiety and one considered a "dangerous breed". I first reached out to Jetpets last year to move and at the very last minute I decided to cancel, get a refund, and stay. My travel consultant processed all of this with no issues and was great at communicating. A year later I reached out again to the same consultant to request another quote and they picked up right where we left off making the process so easy. Throughout the whole process last year and this year, my consultant was clear, concise, reliable, patient, helpful, personable, and so kind. When my dogs were ready to actually travel, Jetpets had great communication the whole way through with updates, report cards, and the best part of all - the photos! You can tell so much with a photo, that helped my anxiety immensely over the long trip. I am so happy that I went with Jetpets and cannot recommend them enough. They will be the only company I will use if needed again!

JetPets flew our cat London from Sydney and we couldn't recommend them more. The whole experience was very smooth and accommodating from the inital quote and service discussion to delivery to our door.

Everyone we dealt with was efficient, caring, and competant. I want to mention Kira and Jess particularly. Kira's responsiveness and accommodation to my numerous questions and changes regarding the initial quote was superb, and Jess was extremely helpful and accomodating while we were navigating the export procedure.

Throughout the transport process we were kept well informed regarding our cat's whereabouts and wellbeing. Not once did we feel in the dark about her status.

Thanks, JetPets!

We flew our little dog from Australia to New Zealand. From the first contact with Jetpets they were caring and informative. Jordi was our consultant and I can not speak highly enough of her, she was approachable and quick answer questions and very knowledgeable.
They took amazing care of our dog and gave us updates along his journey so we always knew he was in safe hands. I would 100% use Jetpets again and would recommend them to anybody.

Our spoodle coped really well with the journey from Melbourne to Dublin and we were very impressed with the care taken by jetpets. Intinery all went to plan and jetpets were very responsive to our needs

My pet was looked after and arrived safely at his destination in a good time after plane landed.

Jetpets is honestly the best. They helped us move our fur baby overseas. We were so nervous but they made everything easy and comfortable from start to finish. Highly recommend them!

I used Jetpets for relocating my dog from Sydney to Japan. I’ve made overly a very positive experience and the entire process from filling up the questionnaire to ordering a right matching crate for my dog and doing all the paperwork was smooth and efficient. They even sent me updates on my dog during the time when she stayed with them and when she was checked in. I felt comfortably right from the beginning till the end. My dog arrived in Japan in a great condition. I’d definitely choose Jetpets again. Thanks Jetpets for doing a great job! Ladka

As with any dog parent, our fur baby is our child and we worry endlessly about him! We made the move from Australia to the UK and genuinely from initial enquiry in Australia to pick up at the airport in London, the process was so seamless, every concern was alleviated, communication was constant and photos of Ollie throughout his journey were so comforting. Every person we engaged with throughout the journey was a lover of animals and you could just tell were dog people - why else go into a job surrounded by pets!? Jordi at Jetpets was phenomenal, taking initiative to check in and prompt any further concerns and answer every question under the sun that I had as a worry wort! Ollie, our border collie, is settling in perfectly to his new home! He was so happy and jumping all over us when we picked him up in London. We can't thank Jordi and Jetpets enough for everything they have done to make Ollie's journey over seamless and reassuring that he was happy and cared for on a long journey, and took care of everything while we were making all of our other moving arrangements!

From the first phone call Jetpets have been amazing to deal with. We had to bring forward the move and they organised everything without hassle. My 2 girls were picked up ahead of schedule from home and I was notified once they got to the transit lounge. Receiving a report card about what they had done prior to flying was a brilliant bonus and the photos were adorable. On arrival at Brisbane to collect them the people at the cargo area were so lovely, the girls were happy and looked after so well, I would not hesitate to recommend JetPets.

Highly recommended, made the entire process easy and straightforward.

I’m very happy I used JetPets for Pickles relocation (Melbourne to France)
Everything was fine and we received regularly news from her during her trip.
Melanie was always available to answer to all my weird questions ;)
Highly recommended
Thank you JetPets

JetPets showed extraordinary care for my anxious old boy Poppy on his trip home: truly above and beyond. Poppy had been a bit poorly during his month of loneliness at PEQ quarantine and so I was incredibly grateful that Jet Pets carefully observed him for a day before putting him on his flight to Darwin. Montana made herself available late at night when I was pacing up and down and the airport, and took care to follow up that everything was alright once he arrived. Poppy has made a full recovery from his ordeal, and my nerves are all the better because of JetPet's genuine efforts to reduce the trauma of an international movement like this.

I was 100 % satisfied with Jetpets getting my doggos from Melbourne to Perth. They are in constant contact with you and give you updates of when they will delivery your family. My doggos was happy when they finally arrived. I would definitely highly recommend them.

Very professional and you can tell they care about the pets entrusted to them. Our dog is anxious and I was concerned about international travel but he couldn't have had a better outcome. Communication is brilliant and the updates were so appreciated.

In my experience I would 100% recommend using Jetpets for relocating your pet internationally.

The process was reasonably simple and our consultant, Chloe, was great with communication and just made us feel very reassured about the BIG move.

Our pet arrived in great condition and we were sent a mini report card from each pet handler along the transit. It was super cute but most of all it was great to see how cared for our pet was.

Thank you to Chloe, the whole Jetpets team, the domestic handlers and the international handlers!

Jetpets was always responsive, helpful and went above and beyond. My 2 cats had to fly from Australia to Canada without me. After getting quotes from several pet travel agencies, and reading reviews, I settled on Jetpets and I'm glad I did. As this was a first for myself and my cats, I had a lot of questions, and they were always answered professionally and timely (Big shoutout to my Travel Consultant Chloe!).
From the airport, they sent photos alongside personalized blurbs about how they were getting on. Jetpets put me at ease, every step of the way! My cats arrived more calm than expected and I know Jetpets crew of true animal lovers was a huge part in this.

I want to say a massive thank you to all that were involved in the transport of our beautiful springer spaniels - Mac and Pip from Sydney to Muscat.
What an amazing service you provided us, we got regular updates and a report card on our fur babies before they departed Sydney. You all went above and beyond, and I want to thank Emily and Melanie for their assistance and the brilliant service they provided with arranging for Mac and Pip to join us here in Muscat.