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Lisez les avis des autres

Noté 5 sur 5 étoiles

FTTP installation. It was a hard job getting the cable around the property and to the 1st floor and to where the router is located, but the engineer Ryan was very quick and professional about it and i... Voir plus

Noté 5 sur 5 étoiles

Ivan Lopes was a very courteous, polite engineer who explained his job clearly and concisely, and then went about his work with no disturbance to anyone. Ivan offered to clean up afterwards, and was... Voir plus

Noté 1 sur 5 étoiles

Dreadful service. First engineer came out last week and wasn't qualified to do the fibre repair. Was given a slot between 1pm and 6pm today for a qualified engineer to arrive. Waited in all afternoon,... Voir plus

Noté 5 sur 5 étoiles

Kelly's engineer Ahmed visited today to look into a broadband service issue raised with our ISP Onestream. He was extremely polite and thorough in his investigation of our issues, eliminating faults o... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications
  2. aussi dans
  3. Entrepreneur spécialisé dans les télécommunications

Écrit par l'entreprise

Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

951 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(951)

361 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I used to work for this company

I used to work for this company and i would highly recommend not signing yourself up for working here, it has cause nothing but stress to myself also not to mention being under paid or not paid at all the communication within this company from managers to staff is appalling to say they are a communication company and for a manager to call you up when your on sick and speak to you like a child and act like a child on the phone because they are stressing due to incomplete job that we got given 1 week to complete 3 buildings and then finding put you getting another job and to threaten you on the phone call over there van being recovered is beyond disgusting but i did a good thing and returned it for them for them without any issues fully equipped aswell which i got told id get fuel money to be taken home which was lie although i have proof,
I would highly stay away unless you fancy underpayment, stress, and a workload that should take 3 weeks to be completed but want it done in 1 weeks time with limited stock as no ome seams to be able to put correct order in for important stock so that will also delay your work load by at least 2 days.

I hope to anyone reading this takes my advice and has a think about this before signing yourself up

18 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Having been let down by BT Openreach…

Having been let down by BT Openreach many times over months to do a simple fibre connection they told me Kelly group would come out today between 1.00 - 6.00 pm . NO SHOW AGAIN . What a totally useless excuse of a so called service company . BT don’t try and send this shower again . They are too useless

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very good engineers

The engineers were very quick in installing my fast fibre broadband. They were also very polite and helpful, I’d definitely recommend them for installing fast fibre broadband

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brandon Scott was very efficient

Brandon Scott was very efficient, he finished the job promptly and he knew what he was doing.
His communication was good, although he was running late he called into say that. Very professional engineer.

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Mr Abdul Odushoga was punctual,polite…

Mr Abdul Odushoga was punctual,polite and remedied the signal problem with minutes. Better still, he was able to contact BT for me and arranged for a new box and handset to be delivered in a few days. Something I'd not been able to reach them by phone for. So that frustration remedied too . So very much a 5 Star service from a real gentleman too. And all completed by 9.30 am. My Sincere thanks .
Paul Berry
Paul Berry

7 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Abdul was an excellent engineer

Abdul was an excellent engineer, who professionally resolved my issues and explained what was happening in plain English so that I could understand. Well done he is a credit for Kelly Group

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

VERY IMPRESSED

Andrew Tomlinson arrived at Mam's house and immediately put her at her ease. He was pleasant and efficient, checking to make sure the problem was repaired.

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Drivers need to be more courteous on…

Drivers need to be more courteous on the road. It would help that before pushing in front of everyone they perhaps pick the right lane to begin with. Maybe an acknowledgment or thanks after being pushed in front of would be nice. Rude! HJ71VAM

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Andrew Tomlinson

Andrew Tomlinson was really knowledgeable and kept us up to date with everything he was doing. He is a credit to your business

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Broadband Speed…

Charlie Shoesmith resolved a fault with our broadband speed and he came along in the alloted timescale.Great communication and helpful

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience with the…

I had an excellent experience with the engineer Andrew Tomlinson who came to fix my crackling phone line. He quickly identified the problem and explained clearly what was causing the issue. The repair was carried out promptly and very professionally, and the line has been working perfectly since.

What really stood out was his friendly and approachable manner. He took the time to make sure everything was fully resolved and that I was satisfied before leaving. It’s rare to come across someone who combines technical expertise with such great customer service.

A very efficient, knowledgeable, and personable engineer – I wouldn’t hesitate to recommend Andrew Tomlinson.

6 mars 2026
Avis spontané

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