FTTP installation. It was a hard job getting the cable around the property and to the 1st floor and to where the router is located, but the engineer Ryan was very quick and professional about it and i... Voir plus
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Ivan Lopes was a very courteous, polite engineer who explained his job clearly and concisely, and then went about his work with no disturbance to anyone. Ivan offered to clean up afterwards, and was... Voir plus
Dreadful service. First engineer came out last week and wasn't qualified to do the fibre repair. Was given a slot between 1pm and 6pm today for a qualified engineer to arrive. Waited in all afternoon,... Voir plus
Kelly's engineer Ahmed visited today to look into a broadband service issue raised with our ISP Onestream. He was extremely polite and thorough in his investigation of our issues, eliminating faults o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
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Excellent service
Abdul came out today to fix a broadband issue and provided excellent service. He was friendly, professional, and quickly identified the problem. Everything was sorted efficiently and he made sure the connection was working perfectly before leaving. Really appreciate the great service. Thank you!
The Engineer who attended my property…
The Engineer who attended my property to examine an intermittent Internet fault was polite, friendly, and professional. He gave me clear explanation of what he was doing on the results. Before leaving, he advised how to contact him for seven days following his visit.
Success
Service came during scheduled window. Tech kept me updated on the progress of the fix, which was more complicated than originally thought. Ultimately my internet was restored.
Abdul was really good and diagnosed my…
Abdul was really good and diagnosed my problem super quickly and professionally
The engineer did an excellent job!!
The engineer did an excellent job and fixed our internet. Was very polite and courteous. Would highly recommend.
Hossain is polite and professional
Hossain is polite and professional. He was helpful. Thankshoss
Abdul was amazing he fixed the problem…
Abdul was amazing he fixed the problem in a matter of minutes and was very patient when explaining the issue
Engineer Andrew came and contacted me…
Engineer Andrew came and contacted me before arriving and very polite and very professional explained everything that he was doing regarding my internet service and went above and beyond with information and keeping me informed definitely a credit to his company
Charlie shoesmith came and fixed my BB…
Charlie shoesmith came and fixed my BB and got my speeds back to way better than they ever were before. Thank you very much would recommend to anyone
Great service today from Andrew…
Great service today from Andrew Tomlinson 😊 After ongoing problems with my WiFi service Andrew solved these quickly and efficiently.
Hossain did a great job!
Normunds
Normunds. What a great guy. He delivered a 5* service. There was no WIFI at all to the rental property I have just moved into, which I didn't know. Infact, there were no wires behind the socket for the Openreach/BT line at all which is why my new SKY Broadband box wouldn't work. Normunds was at my property for over 2 hours and moved my connection point to the lounge and did a very tidy job inside and out with new wiring. Top, top job and a superb employee for the company. John
Hussain he was amazing outstanding…
Hussain he was amazing outstanding work. Thank u so much
Abdul came today fixed my internet was…
Abdul came today fixed my internet was very quick easy, professional and reliable back and running in no time!!
Great service from Kelly group
Great service from Kelly group, especially Andrew who attended our home, very polite and professional, arrived prompt too.
Charlie Shoesmith did a brilliant job…
Charlie Shoesmith did a brilliant job getting us back up and running with our internet. Thank you Charlie!
Thanks Ben Ransome broadband now fixed…
Thanks Ben Ransome broadband now fixed 👍 🙌
Brilliant Engineer
Your Engineer, Andrew Tomlinson, was brilliant! He was courteous, friendly, very professional & explained everything to me!
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