Ladybird Insurance Avis 

I completed the form showing I had one driving conviction. They said they didn’t get that and increased the premium by £124.63 (by about 40%)

DON’T TOUCH THEM

Dreadful and unhelpful company-even after calling them. I paid for a year’s car insurance. Had difficulty uploading the documents required and the woman I spoke to when I called couldn’t be bothered to help. I found a better price elsewhere anyway so cancelled the insurance before it was even due to start and they kept over £140 of what I paid! Wish I’d read the reviews-never again.

I have been with this company for almost three years.
I was insured on a 2014 BMW M Sport, valued at £10,999, with a monthly premium of £137.

Due to certain circumstances, I had to change my car and replace it with a 2006 Mazda 3 valued at £700.
Despite having three consecutive years of continuous cover with the same address, my monthly premium increased to £146, even though the new car was much cheaper and I have 7 years of no-claims history.

Recently, I decided to purchase another car — a 2013 BMW 420i, 2.0 petrol, valued at £7,000.
After checking various insurance companies using the same address and details, I received offers of around £140 per month.

So the difference is clear.

Ladybird Insurance has really gone too far, and I genuinely don’t understand how they calculate their prices.
Because of this lack of responsibility and unreasonable pricing, I am giving them the lowest possible rating.

Renewal quote was more then what I found on compare.com, had to call and ask why, was asked for reference number and then matched the quote. On asking why would they charge me extra, didn’t have much to say. In the end I took the insurance and realised had I gone through compare.com site, would have received rewards.

Terrible customer service. Online portal is awful. Having used a comparison website to find car insurance, Ladybird came out cheapest so it took me through to their website for payment, where there was nowhere to check my details and validate. They have since tried to charge me £325 to amend certain details that I couldn't check in the first place. No paperwork was sent to me, I had to request it after taking out the insurance. I have since cancelled within the 14 days and been charged £144 in fees.

The worst company to ever be with, honestly only with them cus it’s cost too much to cancel. Gave me a fair price than randomly increased it by £500 because they changed my job title without consent.

The worst company ever. Dont pay the deposit if you havn’t been checked. They declined me after i had paid and made it out like i cancelled so they can keep my money!!! Do not recommended

Perfect company no problme atall

Really quick to insure and form is complete to complete

Amanda is a star 🌟

I cancelled my insurance policy with Ladybird before it became active. I had paid a £239 deposit, but they only refunded £95. I find this extremely unfair and disappointing. Their communication regarding refunds was unclear, and the amount retained feels excessive. I would not recommend Ladybird Insurance based on my experience.

Good renewal price and very professional and courteous over the phone

Lovely service

Agent was very polite and handled my query quickly and professionally, was a asset to you service team

For the last year i have spent with Ladybird,i have had no issues at all,which is a good thing to me.everyone wants a peace of mind.

Best service

lovely guy, very pleasant and informative

Jake
Thanks for smooth transition to new policy.

The lady was very helpful in helping me to take the right insurance out for my needs

Taken insurance out with them and it was cancelled the same day due a limited times company I owned but is dormant and asked how and why that effects my insurance whatsoever and was not given a answer that actually explained the reason,
Cancelled my insurance and charged me £150 for the cancellation fee.
Absolutely awful insurance company.