Ladybird Insurance Avis 

This is my car insurance, to day is 28 September 2026. Around 3 months 5 days I started a clam for a taxi running into to the back of our car, I got the car fixed. But I'm still waiting to be paid out our insurance as farmed this out to another company to do they are rubbish
3 phone calls later still waiting.

Our car is used for my terminal I'll wife , we have used a £1000 out of her PIP to get it fixed. Bad insurance people.

quick process for reneawal and update notification for insurance policy renewal awarness is helpfull.

Exellent service

It’s the cheapest quote from ladybird than all the rest of them insurance companies,,,””very good “”

Amanda was lovely to speak to very polite and explained every to me helped me sort my insurance start away with a brilliant price

Happy with the way my query was dealt with. It was highly prompt & professional

The customer service assistant was very helpful

Fast, efficient and knowledgeable

Good to talk to a human and not have to arrange it all via portals etc very helpful and best quote thank you

Strong customer focus and follow up.

Easy, just 1 complaint when I go to login the date starts on the day you log in for date of birth, you can imagine how long it takes to swipe back to my birth year 1963, please can you make it easier it's a nightmare. Thanks.

They are robbing people bought insurance at 11:30 pm next morning check the reviews didn’t sign any paperwork and rang them. 9 am to cancel the insurance after seeing the reviews. It makes sense when I rang them they said they will take the money £141 even I said I’m not used your insurance and where is the cooling down? Period even not 12 or 24 hours nothing they just said they going to keep that money for nothing so another victim here really bad insurance company

The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole experience feel easy, straightforward and pleasant. Thank you so much for your help!

By accident I got car ins. date wrong by one day to move it to the day before I was charged over £54 this is no way to attract new customers. I am wondering in the future
how much I will I be charged to make a phone call or ask a question?

Competitive prices

This Ladybird insurance company is a scam. They completely needs to be investigated.
They advertise very cheap insurance quotes online, which encourages customers to make payment and believe they have secured affordable cover. After payment is made, they then contact you and begin going through your entire history, asking detailed questions about dates and previous circumstances.
If you make even one mistake or provide information that they say does not match their requirements, they turn around and tell you that they are no longer willing to insure you. Yet, despite refusing to provide the insurance, they still deduct £150 from the money you have already paid in less than 24 hours.
This has happened to me personally. I believe customers should be given clear and transparent information from the beginning about the questions, requirements and circumstances that could prevent them from being insured, not encouraged to pay first and then have their application scrutinised afterwards.
I am challenging this matter in court formally and intend to pursue it through the appropriate legal and regulatory channels. I will be seeking an explanation for the decision, a breakdown and justification of the £150 deduction, and the return of any money that I believe has been unfairly withheld.

Very quick process & reasonable price.
No issues. Would use again.