Ladybird Insurance Avis 

After using MoneySupermarket to get a quote for insurance. I then phoned up to organise cover. Having sucked me in with a low price they then requoted and doubled the quote.

This has left me feeling cheated and has wasted a load of my time. I have now gone back to my original inusurer at £5 more than Ladybirds original quote.

Shocking Business Practice - they should all be ashamed!

I found ladybird car insurance on a comparison website they are luring the customers in with the cheapest insurance quote.
After submitting lots of paperwork requested by the insurance company it a long and painful never ending process and reading lots of negative feedbacks on Trustpilot I decided to cancel my insurance policy with ladybird on the 8th April .
After many attempts to get through the customer service I only finally managed to get a cancellation today 10 th of April 2024.
They customer service is dreadful and they overcharging me £195.05 for cancellation fees and they still demanding another £50, I told them to get lost and I was thread me with recovery agency so I told them to get lost again.
If you look on their online reviews there is a lot o people complaining with the same issue.
I mean this company is literally ripping people off.
Something needs to be done about this thugs they are robbing people blind.
Also I have filled a complaint to the ombudsman.
And please to the person commenting on the behalf of the ladybird car insurance, don’t even bother to comment on my review because we all know that nothing is going to be done in your side .
Stop ripping people off have some shame in face and refund the money that you have stolen from us .

Was due for a renewal quote and also to change my address, so I called and they wanted £68 to change my address as they won't give me a renewal quote without updated address!!! Absolutely robbing bar stewards. They then gave me my renewal quote which was extortionate so I said no thank you. Minutes later I received an email stating my policy is cancelled with immediate effect and I'd not get my years ncb. Ombudsman here I come. AVOID AVOID AVOID

An awful company, it’s been 6 weeks since my claim and my car is still sat immobile on the road outside my house. E mails are ignored, if you ring you just get left on hold or eventually transferred to another line where you are kept on hold until you give up or are cut off. The Davies motor group are used in the process who are also an awful company. I paid for a curtesy car but they only provide whilst it’s under repair, obviously if they never actually take your vehicle for repair they won’t have to provide one, clever. This will have to go through the ombudsman now as absolutely no communication. Avoid at all costs!

Found out that Lady Bird insurance is a sub and affiliate of RCIB insurance.
Both of which I have had the unfortunate experience of getting involved with.
Kindly avoid these two companies as they are insensitive and lack ethical customer service and support.

DO NOT USE !!!!
They are a disgrace of a company . Lured in by cheapest quote , ask for all these details and then whack an extra £300 on it ! Disgusting. Already reported to financial ombudsman. Absolutely should be ashamed of themselves !!! Driving over 21 years , never had an issue until deciding to insure my car via these cowboys!!!

ABSOLUTE ROBBERS ! AVOID LIKE THE PLAGUE !!!
GOT A PRICE AND THEN ASKED FOR EVERY DOCUMENT IMAGINABLE, NEVER HAVE I EVER HAD TO PROVIDE ANYTHING LIKE THIS IN MY 22 YEARS OF DRIVING, AFTER THEY RECEIVED THE DOCUMENTS THEY PUT MY INSURANCE UP BY £301 MAKING UP STUPID REASONS AS TO WHY IT INCREASED, THEN WANTED TO CHARGE £270 CANCELLATION FEE FOR 2 DAYS OF INSURANCE AS I REFUSED TO PAY THE ADDITIONAL. PAY THE EXTRA AND GO WITH A REPUTABLE INSURANCE COMPANY.
WOULD GIVE ZERO STARS IF I COULD.
SCAMMERS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been insuring my cars for the last 40 years and it is the first time that I have to provide so much documents!!!!!

This company left me in tears. After agreeing a quote, they tried to increase the price using all sorts of tricks, saying that my back garden could potentially be accessed by random people driving through my property to get it to it, leaving my car unsafe. They wanted letters from the council explaining that I was on private property (it's private and nothing to do with the council). They wanted me to find out who owned my property through the letting agent and write to them for confirmation that the land was private. All documentation that is almost impossible to get. When I told them I couldn't get these, they tried to put the price up by almost 20%, and when I said I wasn't happy, they tried to charge me £135 for cancelling the insurance, when I never asked to cancel it at all. Then a barrage of emails demanding money. Horrible horrible experience. Avoid like the plague!

Absolutely miserable experience from start to finish. Got a quote that I was happy with, and within a couple of days, Ladybird starting trying to put the price up, saying that my property wasn't private, and that I needed to provide photographs and documents from people that were nothing to do with insurance. Then they cancelled the insurance, and tried to charge me almost £150 for leaving, when it was them that cancelled it! Stay well away - even if it's a few quid more, go elsewhere. Miserable experience.

AVOID AVOID AVOID AVOID!!!!!
Took out insurance with Ladybird as read decent reviews on Trustpilot.
They wanted every type of documentation including a V5 document which I have never been asked for in 30 years of insuring vehicles. The lease company never provided this so had to apply to DVLA to get a copy. Why Ladybird want this on a leased vehicle is beyond me?!
This arrived today after two months and sent it across straight away. Ladybird have erroneously stated that I purchased the car December 2022 when in fact I have leased the car since December 2021 and have requested an additional £175 payment. This on top of the £1,650 premium paid in full.
Their reasoning is that the time the vehicle is owned impacts the premium.
They are wrong on at least 4 accounts. 1, I don’t own the car, I lease it. They know this.
2, The date I leased it is December 2021. They know this, I told them.
3, The date they have is wrong.
4, The length of time you own or lease a car has no bearing on your premiums. The age and value of your vehicle does.
Read the reviews on Google not on here. 1.4 from 5. One 5 star review is for a fish and chip shop.
AVOID AVOID AVOID AVOID 👎👎👎👎

Was very happy talking through my insurance requirements and had all my queries anwered. very helpful, and professional advice. So bought the offered car insurance. Very happy indeed. Thank you.

Ani was extremely helpful and lovely!

Helpful in providing quote

The whole thing was easy and quick.

Just got insured with this company, cheapest I've found for my car, no problems up to now

i was able to speak to one of your operators who was helpful and patient as i am hard of hearing wonderful service and all sorted

I wish to give you zero star as you are the robbers, by mistake i took 2 policies rather than making changes on the first, with you, when I cancelled one of them, you charged £200+ which is a day light robbery even you did not even bother that he is existing customer, i hate you to the depth of my heart. I wish i have not heard about you, you are customer killer. I do not understand why you do not die for customer's confidence, trust and winning their heart. if this message does not open your eyes, you will loose customers and then your business. there is no justice and fairness in you.

Their website is so easy to use and everything is layer out very clearly so there won't be any hidden information.

Amazing price, good menu