Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent. I am always sceptical ordering from unknown online companies as have been scammed before, but excellent service here : hatinator and bag arrived within a couple of days. Very pretty and g... Voir plus

Noté 5 sur 5 étoiles

Ordered and received within 4 days using standard delivery! The quality is fab, the dress fits beautifully and looks just like the photo online. Was a little skeptical as I hadn't really heard of litt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Customer service. Had ordered a dress and the team quickly let me know that it was the last in stock and had a defect. Gave me options for alternatives, but opted for a refund which was issued strai... Voir plus

Noté 5 sur 5 étoiles

The dress was perfect ordered two sizes to try! Option to protect the purchase so a replacement would be sent immediately if there was any issues which was a good option as some couriers are useless a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements pour femmes
  2. aussi dans
  3. Fournisseur de textile
  4. Magasin de vêtements
  5. Magasin de vêtements grandes tailles

Écrit par l'entreprise

Affordable, high fashion brand for women. UK based.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

688 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(688)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

awesome

awesome , super fast delivery, excellent service, highly recommend, also FAB FIT and super stunning clothes.

22 novembre 2025
Noté 5 sur 5 étoiles

Customer service

Customer service. Had ordered a dress and the team quickly let me know that it was the last in stock and had a defect. Gave me options for alternatives, but opted for a refund which was issued straight away.
No purchase, but definitely a lot of consumer confidence, will be shopping here again.

22 novembre 2025
Noté 5 sur 5 étoiles

Wedding guest dress

I bought 2 dresses to try for a wedding I'm going to. Both arrived fast and both lovely. Sent one back and was refunded quickly. Good service would use again and recommend.

23 octobre 2025
Logo de LittleMadam

Réponse de LittleMadam

That's wonderful, enjoy the wedding & thanks for the lovely review, LM xx

Noté 5 sur 5 étoiles

Couldn't fault any aspect of my order

The dress was really lovely. Also different from anything on the High Street. Price was very good too as was delivery. Very fast. So great customer service as well.

Another element I liked was that it is a UK company based in South Wales where I live.

24 octobre 2025
Logo de LittleMadam

Réponse de LittleMadam

Love a fellow Welsh Gal!! Thanks so much for the lovely review, LM xx

Noté 5 sur 5 étoiles

Once you buy from here you won’t stop

Purchased a dress for a recent wedding, service was exceptional, purchased on the Friday and was delivered by Saturday.

Communication regarding the whole progress was on point.

The dress received was high quality for great value and was actually much better than expected. Looking forwards to showing it off. Will definitely be looking through the shop for more dresses

18 octobre 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

Ah that's lovely, thanks so much, LM xx

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. This is the second time I have ordered from you this time ordering 2 sizes as I wasn’t sure of the fit.
Returning one was so easy.
The only dilemma I have now is which dress to wear to my sons wedding
😂

22 septembre 2025
Logo de LittleMadam

Réponse de LittleMadam

So glad you're happy, have a wonderful time & thanks for the great review, LM xx

Noté 5 sur 5 étoiles

Loved my Dress..so ordered…

Loved my Dress..so ordered another..helpful and responsive when I asked for advice on delivery.

Would definitely recommend.

20 septembre 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

So glad you're pleased, thanks for the great review, LM xx

Noté 5 sur 5 étoiles

Great quality dresses

Very good quality dresses
Great fitting and well worth the money
Excellent customer service
10 out of 10

8 août 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

So glad you're pleased, thanks for the great review, LM xx

Noté 5 sur 5 étoiles

Amazing!

Amazing customer services and quick responses. Clear advice about sizing and very clear it's a real person replying.
Dress was beautiful and washed perfectly! Air dried on a hanger as advised and it looks brand new again!

5 juin 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

So glad you're pleased, thanks for the great review, LM xx

Noté 1 sur 5 étoiles

I sent a dress back

I sent a dress back , and after not hearing anything i asked for an update , my dress was tracked down and I was accused of damaging the dress and it smelling ‘slightly of perfume’ therefore not Eligible for a refund.

I was allowed to have the dress returned to me so now I’m stuck with an expensive damaged dress, that by the way does not smell of any perfume.

I sent the dress back in the condition it arrived in , I wish I had taken photos before returning and avoided being accused of wearing the dress before returning.

I’ve since read through these reviews and it comes across as the person replying does not like to give refunds and she argues back like a child.

I will not use this company again and would recommend avoiding this business if you want a hassle free return.

The dresses aren’t cheap , the quality is ok but the customer service is appalling and she is always right.

I look forward to her reply to this review.

I never wore the dress and it does not smell of perfume , you just don’t do refunds.

29 août 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

I’m very sorry you haven’t been satisfied with our customer service Carla because as you can see, that it is rare. Unfortunately dresses that come back damaged and smelling of perfume are not eligible for refund as per our policy.
All reviews are responded to, good and bad. No arguing, just truthful responses.
LM xx

Noté 5 sur 5 étoiles

Never heard of "Little Madam" until it randomly appeared on my news feed...so glad it did😀

Excellent customer service, I had a slight problem with an item which was rectified quickly & efficiently.

Beautiful dress, fit true to size. Lots of styles & a great range of colours.
I purchased the Amalfi Coast dress for a wedding, it's perfect.
Would I recommend this company.... absolutely 100%

23 juillet 2025
Logo de LittleMadam

Réponse de LittleMadam

That’s wonderful, thank you for the lovely review, LM xx

Noté 3 sur 5 étoiles

Cheap like off Shein

Cheap like off Shein

23 juillet 2025
Logo de LittleMadam

Réponse de LittleMadam

Oh dear, I'm sorry you feel that way but I must dispute it. We sell fabulous quality dresses at great prices.
Your dress was beautifully made in Italy, not China! We are absolutely nothing like Shein.
That's the first time anyone has ever said that in our 5 years trading as you can see from all the other fabulous reviews, LM xx

Noté 5 sur 5 étoiles

Really fast delivery

Really fast delivery, clothes for really well and we're good quality

23 juillet 2025
Logo de LittleMadam

Réponse de LittleMadam

That's fab, thank you for the great review, LM xx

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Dress is lovely, went up a size which is fine, fits lovely. Quick delivery as well. Will definitely use again. Thank you

23 juillet 2025
Logo de LittleMadam

Réponse de LittleMadam

Really glad you are pleased, thank you for the great review, LM xx

Noté 5 sur 5 étoiles

Overall great…

The dress was perfect ordered two sizes to try! Option to protect the purchase so a replacement would be sent immediately if there was any issues which was a good option as some couriers are useless and it’s a pain trying to claim and get the good if it happens! Luckily the order arrived with no issues! Sent the larger size back as sizing was standard. The dress is beautiful and looks more expensive than it was! The return was easy to do and a refund processed within days of returning! They will be my go to dress place now

30 juillet 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

Ah, that's wonderful, thank you for the lovely review, LM xx

Noté 5 sur 5 étoiles

The dress I purchased is just…

The dress I purchased is just beautiful. The material, the fit the look just everything about it. So glad I found this site just so much better than high street stores. Thank you for my perfect dress for my nieces wedding x

29 juillet 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

I'm so pleased, thank you very much for the kind review, LM xx

Noté 1 sur 5 étoiles

I bought an item from this website

I bought an item from this website. Looked totally different in real life compared to the advertising pics so returned it same day. I found a whopping £7.95 deducted from refund price because apparently the return postage AND the original postage was deducted from that sale.None of this was made clear initially when purchasing and when I questioned the company their response was that this is standard practice. This is NOT standard practice- iv bought items from many websites who may charge a return post charge but def don’t double the price by throwing in the initial delivery cost too. Won’t be buying again.

ps i’ve been having numerous emails from them going back-and-forth and the responses from them are so verbose and rambling that I decided not to engage in arguments with them.

22 juillet 2025
Avis spontané
Logo de LittleMadam

Réponse de LittleMadam

This is slightly frustrating as unfortunately despite numerous polite emails sent to you, it seems you have still misunderstood and are now also giving completely ‘false’ information regarding your delivery charge!

You did not have free delivery, it’s written on your order as a £3.95 delivery charge in black-and-white. This is not refunded if you return. This is made abundantly clear in bold writing on the refund policy so I’m sorry that you did not check this before ordering.

We have deducted £3.50 for the return which is exactly what you were expecting.

This review should be disregarded as the customer has not understood the refund policy and is giving false information.

***EDIT*** : Thank you for altering your initial false review, again I’m sorry you didn’t realise that shipping wasn’t covered both ways but as I said we make it clear in bold at the refund policy at the very top.

The replies were only verbose as you kept saying we had charged you double when we hadn’t and we were trying to explain in detail so you could see we have done everything correctly.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus