Malpasfarmshop Avis 

298
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Quick delivery, good price, very nice product. Meat is provided without cruel religious slaughter. Highly recommended. Note: steaks come in single multi-pack, not a problem as I have freezer bags... Voir plus

Noté 5 sur 5 étoiles

Fourth Steak order has arrived. On time & perfectly packed. Club Steaks - These Steaks are just perfect for two people to share. Also bagged some Garlic flavoured Belly pork. I shall be ordering more... Voir plus

Noté 5 sur 5 étoiles

Great service, i thought i had messed up my order from a delivery to a click and collect . A quick email to find meat was being delivered , common sense had prevailed , a drive of around 122... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The meat pack was delivered quickly but looked little like the promotional photographs. The fillet steaks were very odd cuts whereas the photograph implied almost centre cut steaks. Likewise the... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,5

Excellent

TrustScore 4.5 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 48 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,5

Tous les avis

(298)

275 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great steaks and amazing prices

Great steaks and amazing prices . They make the supermarket steaks look tiny .
This is the only place I buy my steaks from .

11 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your fantastic review.

We’re delighted to hear you’re enjoying our steaks and that you think they offer such great value. We do like to think our steaks make supermarket offerings look a little on the modest side!

It means a great deal to us that you’ve chosen us as your go-to butcher for steaks. Thank you for your continued support, and we look forward to supplying you again very soon.

Noté 5 sur 5 étoiles

This is the third time in as many weeks…

This is the third time in as many weeks I have ordered from Malpas Farm Shop and the quality of the purchase was second to none , the meat arrived well packed with cooling bags inside the box and the Lamb was simply devine , so much so I have ordered more to arrive on Thursday for a family barbecue this weekend

3 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your wonderful review.

Three orders in as many weeks is an incredible compliment, and we’re absolutely delighted that you’ve been so pleased with the quality of the meat. It’s also great to hear that your order arrived well chilled and that the lamb was such a success.

We’re chuffed that you’ve chosen us again for your family barbecue this weekend, and we hope everyone enjoys the feast. Thank you once again for your continued support—we really do appreciate it.

Noté 5 sur 5 étoiles

Excellent quality meat that arrives…

Excellent quality meat that arrives well packaged and within 48hrs. The fillet steak in particular was just incredible seared on the BBQ!

11 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your fantastic review.

We’re delighted to hear that your order arrived promptly and well packaged, and that you were so pleased with the quality of the meat. It’s especially lovely to hear your comments about the fillet steak – there’s nothing quite like a perfectly seared fillet on the barbecue!

We really appreciate your support and look forward to supplying you again soon.

Noté 5 sur 5 étoiles

Malpas Farm Shop

I have place orders on several occasions and haven’t been disappointed with any of the products I’ve received you get a personal service from start to the finish of your order arriving at your door . You are kept up to date with the progress of your order and you receive details of your order arriving at your address

12 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your wonderful review.

We’re delighted to hear that you’ve ordered from us on several occasions and have never been disappointed. It means a great deal to know that you’ve appreciated not only the quality of our products, but also the personal service and communication throughout your order.

We believe keeping our customers informed every step of the way is just as important as delivering great-quality meat, so it’s lovely to know this has made a difference.

Thank you once again for your continued support. We look forward to supplying you again soon.

Noté 5 sur 5 étoiles

Package was delivered & all in great…

Package was delivered & all in great condition, cooked the Tomahawk & a couple of fillets & both top notch 👌 😊

8 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your fantastic review.

We’re delighted to hear that your order arrived in great condition and that you enjoyed both the tomahawk and the fillet steaks. It’s always wonderful to hear that our steaks have hit the mark, especially when they’ve been cooked on the barbecue.

Thank you for choosing Malpas Farm Shop. We really appreciate your support and look forward to supplying you again soon.

Noté 5 sur 5 étoiles

Everything was spot on

Everything was spot on delivered on time opened box all still frozen and the meat was perfect so I would very much recommend

8 juillet 2026
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Réponse de Malpasfarmshop

Thank you so much for your wonderful review.

We’re delighted to hear that everything was spot on, from the timely delivery to the condition of your order on arrival. It’s great to know your meat arrived perfectly chilled and lived up to your expectations.

Thank you for your recommendation—it really does mean a great deal to us. We look forward to supplying you again soon.

Noté 5 sur 5 étoiles

First class service and communication…

First class service and communication and fantastic cuts of meat

7 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that you were pleased with both our service and communication, as well as the quality of the meat. We work hard to provide a first-class experience from the moment an order is placed until it’s delivered, so it’s wonderful to know we’ve achieved that for you.

Thank you for your support. We look forward to supplying you again soon.

Noté 5 sur 5 étoiles

Great butcher

On time delivery and great quality meat. Boerewors is exceptional

3 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your fantastic review.

We’re delighted to hear that your order arrived on time and that you were so pleased with the quality of the meat. It’s especially lovely to hear your comments about our boerewors. They're a new sausage we've only recently started making we’re very proud of it, so it’s wonderful to know you found it exceptional.

Thank you for your support. We look forward to supplying you again soon.

Noté 1 sur 5 étoiles

Really poor steak

I'm surprised it got here at all with the use of DPD. The packaging wasn't sealed properly, and it was leaking all over the place. But that was all nothing compared to the poor quality the meat. It's a shame I can't include a photo of the fillet steak. It's is full of thick sinew and fat. As far from a fillet as you can possibly get. I would not give this to my dog, let alone eat it myself.

No self-respecting butcher would even contemplate letting this be sent to a customer. It's not even an off-cut - it's just a plainly horrible piece of meat. The rest is the same. What a waste of money.

3 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

We’re very sorry to read your review. We don’t appear to have received any direct contact from you regarding these concerns, so we’re disappointed to hear about your experience in this way.

We take comments about both the quality of our products and their condition on arrival extremely seriously, and we’d genuinely welcome the opportunity to investigate this further for you.

Please contact us at office@malpasfarmshop.co.uk, quoting your order details if possible, and a member of our team will be more than happy to look into this with you and work towards a resolution.

Noté 5 sur 5 étoiles

Great quality meat supplied at…

Great quality meat supplied at incredible prices, ordering was easy and delivery bang on time, highly recommended for other customers and’s so will be buying from them in future as this one order will feed my family for much less than it would have cost in the shops and the food supplied is better

6 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your fantastic review!

We’re delighted to hear that you found the ordering process straightforward, your delivery arrived on time, and, most importantly, that you enjoyed the quality of the meat. It’s especially rewarding to know that you felt it offered such great value for money and will help feed your family for less than the supermarket, without compromising on quality.

Thank you once again for your recommendation. We really appreciate your support and look forward to serving you again soon.

Noté 1 sur 5 étoiles

I ordered £200 of meat 6 weeks ago

I ordered £200 of meat 6 weeks ago, this was my second order. Unfortunately DPD delivered to the wrong address on a very hot day left on a doorstep somewhere.
I rang DPD to find where the 2 parcels and they didn’t know! Got in touch with Malpas eventually on the Monday (closed) weekends was told they would contact DPD. The order was tracked and they messaged to say what time it was due, apparently it was sent out with only a partial address. I have been told that neither DPD or Malpas will accept responsibility so I have lost £200!

29 mai 2026
Avis spontané
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Réponse de Malpasfarmshop

We’re genuinely sorry that you lost your order, as we fully appreciate how disappointing and frustrating that must have been.

However, your review contains a number of factual inaccuracies which we feel it is important to correct for the benefit of anyone reading it.

When an order is placed, customers enter their own delivery address during checkout. We then transmit those details to DPD exactly as they have been provided. We do not amend or alter delivery addresses. Our investigation confirmed that DPD attempted delivery using the address submitted with your order. No error was made by either Malpas Farm Shop or DPD in the address information used.

Every customer receives an order confirmation and our “How We Process Your Order” email, both of which ask customers to carefully check their delivery details before dispatch. This is because, once a parcel containing fresh, perishable goods enters the courier network, amending an address is extremely difficult and, in most cases, impossible.

It is important to distinguish between a parcel being delivered to the wrong address because of an error by a retailer or courier, and one being delivered to the address provided by the customer during checkout. Following our investigation, this was the latter.

Your parcel was tracked throughout its journey and marked as delivered on the Saturday. Had you contacted us at that point, when the tracking showed the parcel had been delivered somewhere you did not recognise, we would have immediately contacted DPD to try to recover the parcel or otherwise assist. Unfortunately, when we investigated this matter with you, it was established that your contact with us on the Tuesday was the first time you had notified us of any delivery issue. By then, the opportunity to intervene had passed.

Your review also states that we were closed over the weekend. That is not correct. Our online customer support and our retail store was operating throughout. We nevertheless asked whether there had been any earlier attempts to contact us so that we could investigate them fully. After reviewing our telephone records, voicemail system and email records, we were unable to identify any earlier contact.

We are always prepared to accept responsibility where we have made a mistake and will do everything reasonably possible to put matters right. Equally, we have a responsibility to respond honestly where the evidence shows that neither we nor our courier were responsible. We are sincerely sorry that you lost your order, but after reviewing the checkout information, our own records and DPD’s findings, we remain satisfied that the parcel was delivered using the address submitted at checkout and that we were not made aware of any problem until several days later, when any realistic opportunity to recover the parcel had unfortunately passed.

Noté 5 sur 5 étoiles

Quality as always

Quality as always

3 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your review and, most importantly, for your continued custom.

“Quality as always” is exactly what we strive for, so it’s wonderful to know we’ve delivered once again. We really appreciate you taking the time to share your feedback, and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

Great quality steaks and mince

Great quality steaks and mince. Outstanding value for money and delivery was quick and efficient.

2 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your fantastic review.

We’re delighted to hear you enjoyed both the steaks and mince, and that you felt they offered outstanding value for money. It’s also great to know your order arrived quickly and efficiently.

We really appreciate you taking the time to share your experience and look forward to serving you again soon.

Noté 5 sur 5 étoiles

Another brilliant order

Another brilliant order . Arrived well packaged and still extremely cold . Delivered by DPD within the agreed time slot . The meat looks first class . Have cooked and eaten the rib eye and rump steaks - lovely flavour and very tender . Thank you once again

1 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your wonderful review and for choosing us again.

We’re delighted to hear another order lived up to your expectations. It’s great to know everything arrived well packaged, thoroughly chilled and delivered by DPD within the agreed time slot. Even better, we’re thrilled you enjoyed the ribeye and rump steaks and found them both tender and full of flavour.

Thank you once again for your continued support. It really does mean a great deal to all of us, and we look forward to serving you again very soon

Noté 5 sur 5 étoiles

1best quality meat as it used to be

This is the third time I've ordered since I found malpas farm shop. Their steaks are to die for,and delivery is first class with DPD. Orders are vacuum packed and with ice packs still frozen. All meat is first class without any of that chemical stuff you get in supermarket pre packed meat. Would recommend them to anyone who likes quality meat, in fact I have got 3 people buying from them now.

1 juillet 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you so much for your fantastic review and for placing your trust in us for a third time.

It’s wonderful to hear you’re enjoying the quality of our meat, especially the steaks, and that each order has arrived well chilled and in perfect condition. We take great pride in preparing and packing every order with the same care we’d expect ourselves.

The biggest compliment of all is knowing you’ve recommended us to others and that three more people are now shopping with us because of your recommendation. Thank you for your support and for helping to spread the word about Malpas Farm Shop.

We look forward to serving you again soon.

Noté 5 sur 5 étoiles

Excellent Experience

Needed fast delivery of meat for an impromtu Fathers Day BBQ. First time using Malpas Farm Shop and was not disappointed. Both sirloin joint and caveman tomahawk superb and excellent value. Shipping, packaging reassuringly good.

20 juin 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your fantastic review and for choosing Malpas Farm Shop for your Father’s Day BBQ.

We’re delighted that your first experience with us didn’t disappoint and that both the sirloin joint and Caveman Tomahawk were a hit. It’s also great to hear that our delivery and packaging gave you confidence that your order had arrived in perfect condition.

We really appreciate you taking the time to share your experience and hope this is the first of many orders. We look forward to serving you again soon.

Noté 5 sur 5 étoiles

High Quality meat

Bought the signature steak selection and it was delicious. The portions and cuts per spot on. The order was correct and delivered promptly with in cold packaging for freshness. The quality of the meat was excellent. Will definitely order again.

10 juin 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your wonderful review.

We’re delighted to hear you enjoyed our Signature Steak Selection and that the quality, portion sizes and cuts all met your expectations. It’s also great to know your order arrived promptly, correctly packed and well chilled to keep everything in perfect condition.

Thank you for your kind comments and for taking the time to share your experience. We really appreciate your support and look forward to welcoming you back for your next order.

Noté 5 sur 5 étoiles

Brilliant delivery by DPD

Superbly cut and presented. Great tasting meat, beautiful moist chicken and perfect steak for the barbecue.

30 juin 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your fantastic review.

We’re delighted to hear you were pleased with both the delivery and the quality of your order. It’s wonderful to know the meat arrived beautifully presented and that you enjoyed the chicken and steaks on the barbecue.

Your kind words mean a great deal to our butchers and the whole team. We really appreciate your support and look forward to serving you again soon.

Noté 5 sur 5 étoiles

Great products

Great products, great service & great communication

4 mai 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your wonderful review.

We’re delighted to hear you were pleased with our products, service and communication. Receiving feedback like this means a great deal to the whole team, and we’re so pleased we could provide you with a great experience.

Thank you for taking the time to leave us a review. We look forward to serving you again soon

Noté 5 sur 5 étoiles

Fabulous meat

Fabulous meat
Freshly prepared
Well packaged and speedy delivery

25 juin 2026
Avis spontané
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Réponse de Malpasfarmshop

Thank you for your lovely review.

We’re delighted to hear you enjoyed the quality of the meat and that you were pleased with the fresh preparation, careful packaging and speedy delivery. Providing a first-class experience from our butchery to your doorstep is exactly what we strive for.

We really appreciate your support and look forward to serving you again soon.

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