Maplin Avis 

Cable arrived quickly.
Three layers of plastic packing was unnecessary though.

What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't know these plugs existed wish i had known years ago .highly recommended great company recieved next day perfect..a big THANK YOU MAPLIN.

Update (20/02/24) - I am happy to upgrade the review given the response from James below. James reached out to me on email initially and arranged a return from Yodel, that never showed up. After some confusion, he was able to send a return label so I could post it myself. James also ensured he followed up on the refund and confirmed as soon as it was done. Thankfully, refund was quick after the item was delivered to their warehouse. I hope this helps to put some trust back into their service. The only issue is lack of telephone line and delay in response over emails. Hope they work on this ! Thank you James for keeping up the promise !

MA15318 - Want to return an order, where the incompetent "Yodel" courier did not collect as scheduled. So I have sent numerous emails to Mapling to rearrrange or atleast send me the label and I can go and drop it to the courier shop.

No working phone lines, no live chat. Its next to impossible to find someone respond to you in time. Sporadic email responses over couple of days (once a week or at the most twiice).

Not very customer efficient. Why can't you attach a returns note in the shipment, so its easier to return it????

I knew that what I wanted was available from Maplins, as I have bought one before. The power lead arrived in the post this morning 29/1/24 Highly delighted with the fast despatch and delivery! Thank you!

Shopping at Maplin no issues at all,when product arrived,looked excellent and well packaged.Only issue is with Royal Mail that took a week to get it to me

I never write reviews but I feel I must ! Maplin you a have been fantastic company only , I ordered a car which came with out the fixers to the wheels
They responded super quick and have sent me a whole new car ! Without any problems! Can’t believe the service will most definitely be buying again from you great service 🥰

Really quick delivery and lights were easy to set up

Order number : MA14098
I didn’t receive my order it says it was delivered to my neighbor i asked him he received nothing
And you are not responding to my emails

Good quality products and excellent service but still miss the shopping in the store experience.

Very good service, quick and efficient. Item brought as a birthday gift

The price was very fair and the battery was delivered in good time. The communication was excellent and I was informed of each stage of the delivery process. Excellent service!

Claim to offer student discount, once you go through all the trouble of verifying, and then applying the code - they claim it's invalid. Waste of my time and effort.

Package arrived damaged and most of contents missing. Maplin refused to resolve

Great company, items arrived so quickly - pleasantly surprised especially at this time of year!!!

Great price and quick delivery despite been near Xmas. We have to travel to the shops and we had forgotten batteries, so it was more economical for the postman to deliver them as he passes everyday.

I received my order on time. The inner packaging was damaged, as in the box containing the batteries was damaged and taped up with clear and brown tape. Outer packaging was not damaged. Also, and more importantly most of the batteries were missing! I think I’ve been sent used batteries. Hopefully someone at maplin will sort this out. First time this has happened with a Maplin order.

Normally everything is ok but this last order of AA alkaline batteries are poor quality. They don't last very long and some have started to leak. This may be a one off but really disappointed at this time of year

Excellent
Great product delivered on time

Easy to use the website, excellent prices and speedy delivery. What more could I ask for?