Maplin Avis 

1 268
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Completed a return, was told my refund has been issued but not received it. Nothing back from Katy either regarding where she is up to with tracking the refund. It seems like deflection/delay tactics,... Voir plus

Noté 5 sur 5 étoiles

Maplins web page was clear to read and had all the information that l needed to place my order. The delivery came within a couple of days, the product was nicely wrapped and labelled. I would no... Voir plus

Noté 5 sur 5 étoiles

What a great item.now i can turn on my water pump to extract rainwater from bottom of garden without going outside and getting soaking wet, plus extractor fans in garage to rid of condensation,didn't... Voir plus

Noté 5 sur 5 étoiles

My son is camping for the weekend the site has no electric so I ordered a torch radio and charger device this is ideal no more batteries running out also his mobile phone to keep in touch with u... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Maplin Electronics LTD (June 1976 - June 2018) - Provided us with a legacy that we are truly proud to benefit from. Whilst the reviews before this period do not represent us as a company, we shall certainly make note so that we may learn and deliver the best customer service that is humanly possible. Maplin Online (January 2019 - Present) At Maplin we believe passionately in a world where connecting people with brilliant technology enriches lives. We exist to bring those ideas to you, even if you’re not an expert. From voice-controlled light bulbs, to Esports and Raspberry Pi, we’ve got you covered. We are always testing and relentlessly improving to get that bit better every day. from free delivery, to listening to your product feedback and best deals! Visit www.maplin.co.uk today!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(1 268)

38 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Dry easy to navigate the website and…

Dry easy to navigate the website and select what I require.
Very intuitive to select and purchase what I want and place the order.
ESU to follow payment and shipping options and many ways to pay.
Shipping fees and time from order to delivery was within a few days .

9 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor postage standards

Bought some batteries, they were so badly packaged that the bag they posted them in tore cause it wasn’t designed for the weight. The postie tried to salvage the parcel by wrapping it up himself but half of the batteries were lost beforehand. Absolute garbage. Not heard anything back from Maplin about this. Packaging heavy batteries in a thin bag is hardly a good idea when you’re posting them out to customers.

Update: Maplin were very quick to respond to this review and ask for proof, however I’ve not heard anything from them personally about this. Shame they want to protect their brand over Customer satisfaction.

Don’t believe their reply they’ve already emailed me regarding the order number I sent them.

7 décembre 2023
Avis spontané
Logo de Maplin

Réponse de Maplin

Hi Mr Berry,

Thanks for your review, I'm sorry that you've had this issue. We'd love to resolve this, and that's why we asked for more information but I can't seem to find any order with the information you've provided. Please could you contact our support team who will be able to get a resolution for you.

help@maplin.co.uk

Thanks
Maplin Customer Service

Noté 5 sur 5 étoiles

Batteries

Item as described. Fast delivery. Was kept informed of every delivery stage. I have always bought this product from Maplin.

5 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent issue resolution

Had an issue with one of the products not working properly and I was deeply impressed at how effectively the problem was resolved with the same member of staff communicating throughout via email. So impressed. Would definitely buy from Maplin again.

20 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

Great customer service

My first product that came was unfortunately faulty, but they sorted this very quickly and sent a replacement which works perfectly. Steve from the properav care team was brilliant

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Bought a tv bracket

Bought a tv bracket, unfortunately it wasn’t quite right…that wasn’t the problem. The return process was very painful….several emails back and forth contradicting information re return process….eventually 6 emails later I had to send photos of the bracket …very bizarre! And then 2 emails later received a return label!
Sadly won’t be using the website to purchase again !

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very easy to use website

Very easy to use website. User friendly ordering service, I ordered some DJ lighting and was pleasantly surprised when my product arrived quicker than estimated, which was a pleasant surprise. About to order another now. #MA9462

6 octobre 2023
Avis spontané

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