I had a rather technical query, Matthew from the sales team listened to my needs and advised me the best course of action. No hard sell! When it comes to renewal, i'll be renewing here.
L'entreprise a répondu
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Lisez les avis des autres
Process was so easy start to finish. The website was very clear and provided all the information I needed to allow me to make an informed decision. Obviously the price was a major factor but not the o... Voir plus
L'entreprise a répondu
Been great last year when I insured my bike. Came up for renewal and they sent it to my portal and told me that I accept it through there. I couldn’t and so emailed to tell them. Had someone call me a... Voir plus
L'entreprise a répondu
Motorcycle Direct came out the cheapest for me, I am UK but for reasons related to my work I had to change my UK licence for a EU licence and need to keep it as EU. Many insurers charge extortionate p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MotorCycle Direct
Écrit par l'entreprise
MotorCycle Direct was founded in 1997, with the aim of providing bike and scooter insurance solutions. The company was formed out of a commitment to offer the best service at competitive prices to riders in the UK.
We have built up an extensive knowledge of the UK's motorcycle industry together with a comprehensive understanding of bike insurance. By building relationships with the UK's major insurers we are able to find the best quotes whilst retaining our independence and expertise to offer customers the products they need.
Naturally, this type of industry knowledge and extensive coverage means we cater for most models on the market, and we are also able to offer a service that fits the individual biker. MotorCycle Direct was born out of an enthusiasm for bikes and our success rests on getting this across to our customers - whatever bike they ride. VISIT WEBSITE
Coordonnées de contact
Midland Way, BS35 2JX, Thornbury, Royaume-Uni
- www.motorcycledirect.co.uk
4,2
Bien
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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excellent experience
13 janvier 2026
Réponse de MotorCycle Direct
Hi
Thanks for the great feedback!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Paul
It is great to hear you found the process so straight forward, thanks for the feedback!
MotorCycle Direct
Excellent value-for-money.
12 janvier 2026
Réponse de MotorCycle Direct
Hi Brian
Thanks for the 5 star review, we are glad that you are happy with the price of our product.
Rise Safe & we will be here if you need us!
MotorCycle Direct
New customer
Too many companies with too many hidden costs until the end when they have grabbed your attention and wasted your time but not with MotorCycle Direct
Good price with the extras I wanted and I didn’t have any major problems negotiating the website or making a purchase
13 janvier 2026
Réponse de MotorCycle Direct
Hi Antony
It's great to hear that you’ve had a good experience, and thanks for the great feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Good quote and competitive price
Good quote and competitive price. Helmet and leather cover was a must and breakdown was a welcome addition.
11 janvier 2026
Réponse de MotorCycle Direct
Hi Jason
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Richard
Thanks for the review and feedback, it is great to hear that you found it so easy to set up your policy with us.
MotorCycle Direct
Very good service even better on…
Very good service even better on quotation, definitely recommend to anyone wanting to insure their motorcycle. Thank you
11 janvier 2026
Réponse de MotorCycle Direct
Hi Mr Wilson
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, and thanks for the recommendation! Ride safe & we’ll be here if you need us!
MotorCycle Direct
Motorcycle direct insurance
Easy to contact via chat and pay for policy online, they also beat Bennetts renewal quote by £20 for the same cover.
12 janvier 2026
Réponse de MotorCycle Direct
Hi
It's great to hear that you’ve had a good experience, thanks for the feedback. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Paul
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Easy to organise bike insurance
10 janvier 2026
Réponse de MotorCycle Direct
HI Terry
Thanks for the great feedback, we are glad that you found it so easy to organise your bike insurance with us.
MotorCycle Direct
Réponse de MotorCycle Direct
HI
Thanks for the great feedback about our website, and we are happy to hear that you are happy with the price of our product.
Ride safe!
MotorCycle Direct
Brilliant quote best value with all the…
Brilliant quote best value with all the extra things included
10 janvier 2026
Réponse de MotorCycle Direct
Hi Andrew
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you were happy with the price of our product, including the optional extras that you have on your policy. We hope we continue to impress!
MotorCycle Direct
Easy Bike Insurance
Straightforward operation to insure the bike even for an 80yr old like me. Online chat system also worked well.
9 janvier 2026
Réponse de MotorCycle Direct
Hi Mr McGregor
Thanks for taking the time to leave us a review and for the 5-stars! We are very glad to hear that you found it so easy to insure your bike with us. Ride safe & we’ll be here if you need us!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Linda
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
Thank you!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Jonathan
Thanks for the 5-stars! We’re pleased you enjoyed our products & services.
Thank you!
MotorCycle Direct
Doing my insurance online make it so…
Doing my insurance online make it so easy as you have everything in front off you that you need to
I got a great deal from motorcycle direct that I took it straight away
It has all the extras that I waned/needed & they came as part of the insurance deal
6 janvier 2026
Réponse de MotorCycle Direct
Hi Gary
Thank you for your comments & 5-star rating. We’re delighted that you are pleased with our products & services.
We hope we continue to impress!
Thank you!
MotorCycle Direct
I purchased diamond package believing…
I purchased diamond package believing that it included European breakdown cover. After uploading documents I was still unsure so contacted company. I was informed that only UK breakdown was included and that European breakdown cover would be an additional £90.00! I requested that the policy be cancelled but was told that to do this it would cost £40.00! This was because policy was purchased through an online search engine. This was all within 15 minutes of purchasing policy and upon checking payment status on my card, payment was still pending so could have been cancelled from their end quite easily. Left with a sour taste in my mouth. Not the way a decent company should treat a client.
7 janvier 2026
Réponse de MotorCycle Direct
Hi James,
We’re sorry you haven’t enjoyed your experience with us.
When completing the quotation online, you would have been provided with a summary of cover, along with our Terms of Business before completing the purchase. These documents explain any administration fees, including when they apply. By proceeding with the purchase you would been required to confirm your acceptance of these terms along with the risk information being correct and accurate.
Insurance comparison sites earn a fee from insurers for introducing customers. This doesn’t affect the price you pay—it just allows the service to remain free and easy to use. As you have set the policy up via a price comparison site, this fee is applicable. Therefore is charged as part of the cancellation fee should you cancel prior to cover starting.
Hope this helps!
MotorCycle Direct
so far so good,nice and simple,good…
so far so good,nice and simple,good saving on bike insurance
6 janvier 2026
Réponse de MotorCycle Direct
Hi Martin
Thanks for rating us 5 stars, we hope we continue to impress!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi William
Many thanks for your review and feedback, we are glad that you found it so easy to set up your policy with us. Ride safe!
MotorCycle Direct
Ease of use..top company👍
6 janvier 2026
Réponse de MotorCycle Direct
Hi Rich
Thanks for rating us 5 stars, we really appreciate your kind words. We hope we continue to impress!
Thank you
Motorcycle Direct
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