My Baby Stroller  Avis 

187
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My husband and I are expecting a little one in December and know almost nothing when it comes to the “big” things we need for baby. When we came into the store we were greeted with the warmest welcome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My favourite shop there is, I have had an uppababy minu duo and the bugaboo stardust off my baby stroller and they are brilliant. Laura and her partner or husband (apologies for not knowing Laura �... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great service from start to finish. The team gave really helpful advice on which car seat would be best for our needs and offered a genuinely personal service that you just don't get from larger reta... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

This a lovely looking buggy and pushes well. However, it is extremely heavy and difficult to put up/collapse (hoping it will get easier with more use). It is also too wide to get through local walkway... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture
  2. Magasin de vêtements pour bébés

Écrit par l'entreprise

My Baby Stroller is a family run, Birmingham based business. selling prams, pushchairs, strollers, travel systems, double strollers, nursery furniture, clothes, toys and much more. We want to make shopping for baby products easier. Becoming a parent can be overwhelming, with so many options available, it can be hard to know what you need and you can end up spending too much money on the wrong things. Having recently welcomed a new addition to our own family, we felt that there wasn’t enough support in purchasing decisions and often felt like we were in the dark, spending too much money and wasting time scrolling through online shopping pages. Information that’s available to new or soon to be parents is so vast and confusing it can be difficult to know what to do. Our mission is to provide a place to purchase the essential baby products with your eyes open. Beyond that, we want to bring the community together and support new parents through one of the craziest times of their lives.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

187 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(187)

36 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Staff were extremely helpful with…

Staff were extremely helpful with answering questions about the pram I was interested in. Any questions they couldnt answer they went away, found out and called me back promptly.
The gentleman who delivered my pram called me to let me knowhe could deliver it personally so could get it sooner!
Excellent in all aspects!

6 août 2025
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Réponse de My Baby Stroller

Happy to help, thank you !

Noté 5 sur 5 étoiles

Above and beyond!

Brilliant communication, kept up to date every couple days on my order. Went above and beyond to locate the pram I wanted. Thanks so much!

21 juillet 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

I order a chair for a baby

I order a chair for a baby, that had to be returned for replacement. Company dealt with this in professional manner and quickly. Got my replacement soon afterwards. Very happy now. Always responded fast to emails and solved the issue. Recommend !

1 août 2025
Avis spontané
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Will always buy from here

My first time ordering from this place, made me more comfortable doing so after seeing all the positive reviews and reasonable prices. They always have more stock than other places! The buggy arrived safely, at the estimated delivery time.

25 juin 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Lovely to support a family business

Lovely to support a family business! Friendly & helpful people. Will help you find the perfect gift ❤️

5 juillet 2025
Avis spontané
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Very good service

Very good service. They emailed me to keep me informed throughout the process and delivery. Very pleased with the packaging and the product.

5 juin 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Great buy

Great buy. My daughter loves her car seat and its easy to clean/brush off dirt

27 mai 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

The Company were great to communicate…

The Company were great to communicate with, both before and after the sale. They offered a really good price and proactively kept me updated regarding the delivery of my order. It was nice to feel like there are still companies that offer a personal service out there!

3 juin 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Lovely local family business

Lovely local family business - really welcoming and knowledgable especially to us as first time parents. Great product, smooth delivery, 10/10

26 mai 2025
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Réponse de My Baby Stroller

Thank you!

Noté 5 sur 5 étoiles

Brilliant customer service and…

Brilliant customer service and communication. We had a delay on our order which wasn't the shops fault and Laura kept us updated throughout the whole process.
Thanks!

29 avril 2025
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Réponse de My Baby Stroller

Thank you!

Noté 5 sur 5 étoiles

Highly recommend.

Staff were very helpful and friendly.
Very cooperative in exploring options and even considering price match.
They were very easily contactable.
The product was conveniently delivered to our house.
We haven’t used the product yet so unable to comment on the quality of it.

25 avril 2025
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Réponse de My Baby Stroller

Thank you!

Noté 3 sur 5 étoiles

Disappointing experience

I phoned to enquire about delivery lead times for a car seat and was promised a call back.

Not only did I not receive a call, but the car seat I was looking at then became more expensive on the website and was suddenly marked ‘out of stock.’

Very curious.

Good thing I didn’t buy the car seat, if it isn’t really in stock…? At best, they don’t call people back when they say they will. At worst, they don’t keep their website updated and/or have supply chain issues.

Disappointing, as I wanted to support a local, independent business.

1 mai 2025
Avis spontané
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Réponse de My Baby Stroller

Hi, thank you for your feedback. The item you enquired about had been discontinued and was still showing on our website. We are just a small team and on this occasion we had missed this update.

Thank you for noticing that this was displayed wrongly, it has now been rectified and we will take your feedback on board to prevent this happening again.

I'm sorry we didn't get back to you straight away, but we always get back to enquiries within 24hrs, however you left this review a couple of hours after you called.

Noté 5 sur 5 étoiles

My experience has been over al very…

My experience has been over al very satisfying. There was a slight miscommunication on the website which was revolved very quickly through chat. Richard was delightful and helpful! Highly recommended. Great prices and customer service!

20 mars 2025
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Réponse de My Baby Stroller

Thank you !

Noté 5 sur 5 étoiles

Really lovely shop

Really lovely shop, great customer service and fantastic selection. Bought my pushchair from here and the knowledge and experience really helped make my decision the right one. Thank you.

27 février 2025
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Réponse de My Baby Stroller

Thank you !

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