Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Voir plus
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Lisez les avis des autres
I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Voir plus
L'entreprise a répondu
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are... Voir plus
À propos de l'entreprise
- Assurance auto
- aussi dans
- Agence d'assurance
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise

Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Armaan was really helpful and made it…
Armaan was really helpful and made it simple and straightforward

Réponse de MyPolicy
Yemi was really helpful and…
Yemi was really helpful and understanding in comparison to who I spoke to before

Réponse de MyPolicy
A lady called Christine when the extra…
A lady called Christine when the extra mile to sort an issue out that included making a phone call to my son. Whom is competing in a team GB competition in Denmark.
Perfect customer service

Réponse de MyPolicy
Had some problems with my verification…
Had some problems with my verification and was being told my policy would be cancelled if not sorted so I phoned up guy I had on the phone was really friendly straight away and got my problem sorted in about 7 minutes whoever he was . He’s a legend
My policy
My policy, is the best insurance company out there.. as this is my first time getting insurance on my first car, it was important I found a company that made me feel good.
The lovely woman I spoke to on the phone to help me verify details, was very patient, and helpful.. and managed to get everything sorted. 😄
Highly efficient
Fantastic customer service, verified my documents very quickly and efficiently.
Very helpful on the phone and resolved…
Very helpful on the phone and resolved everything
Great service
Such a great service as Maya was so kind and very helpful as I needed so information changed on my document
Bloke on phone was sound as owt talked…
Bloke on phone was sound as owt talked me threw policy’s spot on overall quality service!👍🏻
Great costumer service
Great costumer service , really easy to understand. Great people , have helped me a lot 🙏🏼
called them up and they were very…
called them up and they were very helpful and actually fixed my info and helped me save 400 pound on my insurance
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