Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that... Voir plus
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I spoke to one of the customer service staff and he was really calm and patient. l m really sorry l forgot your name but l appreciate your service and being professional and so much humanity. Please n... Voir plus
L'entreprise a répondu
Conflicting info on joining letter an app, one says black box must be fitted within 7 days and the App is very clear 24hrs with a threat of cancellation. Not the best approach with new drivers who are... Voir plus
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Assurance auto
- aussi dans
- Agence d'assurance
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise
Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,7
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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My experience was wonderful Tracy have…
My experience was wonderful Tracy have explained everything clear for me and she was helpful and great manners thank you Tracy
9 avril 2026
There was a lady on the phone i spoked…
There was a lady on the phone i spoked about my policy it was really helpful and its been solved im really happy.
Thank you
8 avril 2026
Great team to deal with.
7 avril 2026
Had a nice call with Angela very…
Had a nice call with Angela very understanding and explained things clearly, help me swiftly with my inquiry
3 avril 2026
Kim was super kind and helpful
Kim was super kind and helpful, they were very good at explaining and going through any questions I had, despite me having so many. Thank you, Kim!
3 avril 2026
Very good customer service thankyou
2 avril 2026
Excellent service
I had received a phone call from Ray who provided excellent service, taking me through my insurance and assuring and answering any questions I had. He ensured I understood all the terms and conditions of my insurance without rushing through it which was great as it’s my first time getting insured with this company.
2 avril 2026
Very good customer service
The customer service is outstanding and are open to talk about all problems
1 avril 2026
Ray was extremely helpful and…
Ray was extremely helpful and professional, delivering excellent customer service and going above and beyond to help me sort my car insurance out. He also made it extremely easy to understand the welcoming package and walk me through it step by step. Excellent service. Thank you Ray.
27 mars 2026
The man I spoke to and conducted the…
The man I spoke to and conducted the welcome call was very helpful and very thorough explaining how my policy works and answered all my queries.
25 mars 2026
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