We have just had our new photocopier delivered. Both our new engineers attended (Mark and George), so we got to meet them at the start of our contract. Claire Smith was very helpful in leading us th... Voir plus
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Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Voir plus
Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Voir plus
L'entreprise a répondu
My Group Printing were very knowledgeable and responsive to any queries I had. Claire was very patient and helpful. The machine we selected is working well and we are very happy with it. I can reco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.
Coordonnées de contact
Unit 1 Swan Business Park, Sandpit Road, DA1 5ED, Dartford, Royaume-Uni
- 01322 643826
- enquiries@mygroupprinting.com
- www.myprintingroom.com
5,0
Excellent
230 avis
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Good overall service and customer care
Good overall service and customer care. Tom went through all and very helpful and supportive. Sevenoaks art classes
25 octobre 2021
Avis spontané
Réponse de My Group Printing
Thank you for your review
Enjoyed Experience Buying a Printer
All aspects of the purchase were handled efficiently by knowledgeable sales persons, demonstrators and installers. Responses to questions were direct and to the point. Communications and meetings were on time with additional support readily given on request. Particularly useful was an invite to attend a
demonstration on the printing equipment that utilised documentation from our business.
22 octobre 2021
Avis spontané
Réponse de My Group Printing
Thank you Warwick, it was a pleasure meeting you at the showroom to go through your requirements and produce sample booklets for you.
THEY HAVE BEEN VERY HELPFUL AND…
THEY HAVE BEEN VERY HELPFUL AND EXPLAINED EVERYTHING THOUROUGHLY.
22 octobre 2021
Avis spontané
Réponse de My Group Printing
Thanks Jo, you know where we are if you need anything else
A great service and happy!!!!
21 octobre 2021
Avis spontané
Réponse de My Group Printing
We love happy customers, thank you
Great service
Great service, and was very patient with us.
All very helpful and replied to any questions very quickly making the set up less stressful. Printers are great quality.
21 octobre 2021
Avis spontané
Réponse de My Group Printing
Thank you for your review and we look forward to providing you with an excellent ongoing service
Excellent service
Excellent service, very friendly support in a non-intimidating way. I was very satisfied with this services and would recommend it to others.
5 octobre 2021
Avis spontané
Réponse de My Group Printing
Thank you
Would highly recommend
We took out a contract with this company in June this year after speaking with many other providers. We have received excellent service from the first contact to delivery and ongoing communication and would highly recommend them.
7 septembre 2021
Avis spontané
Réponse de My Group Printing
Thank Ann, that's good to hear we aim to provide excellent service at all times
Professional and friendly service!
We are exceptionally happy with both the machine and the friendly, professional service we have been provided with to date. We had one minor issue early on, which was resolved straight away. Based on our experience to date, we would have no hesitation in recommending.
28 juillet 2021
Avis spontané
Réponse de My Group Printing
Glad to hear your issue was resolved quickly and you are happy
My Printing Room are a good and helpful…
My Printing Room are a good and helpful company, they are always on hand to assist when we have issues and if there are things they cannot help with over the phone they normally organise an engineer very quickly too.
6 juillet 2021
Avis spontané
Réponse de My Group Printing
Thank you for your review Alistair
Helpful
Deanna Turner was very helpful in our query to get a new photocopier for our needs. Very informative and helpful and of course we love our new printer. Thanks Deanna
6 juillet 2021
Avis spontané
Réponse de My Group Printing
Thank you Prema, glad to hear you love your printer
Toshiba Printer
I have recently bought a Toshiba printer with this company and from the very moment I enquired the service has been exemplary and I wholeheartedly recommend them to any prospective customers
5 juillet 2021
Avis spontané
Réponse de My Group Printing
Thank you very much Sarah
As always very quick response to my…
As always very quick response to my problem, very helpful and supportive over the phone to help sort the problem with our printer.
Very good customer service.
9 juin 2021
Avis spontané
Réponse de My Group Printing
We always aim to provide excellent customer service
Excellent customer service.
Excellent customer service.
Excellent customer service.
Many thanks to Deanna Turner.
I will definitely recommend her.
11 mai 2021
Avis spontané
Réponse de My Group Printing
Thank you Tracy
Tyburn - A small surveying consultancy.
Simple forms, friendly staff and cost effective solutions. A simple process from start to finish. Problems were resolved by the technical team very swiftly. Very happy to recommend the 'My Printing Room' team!
20 avril 2021
Avis spontané
Réponse de My Group Printing
Keeping it simple makes it easier all round. Thank you Andrew and pleased to have you as our customer
Great price for the printer
Great price for the printer. Good company to deal with and they spent time getting to know my needs
12 avril 2021
Avis spontané
Réponse de My Group Printing
Thank you Trevor
Great service
Great service, our questions are always answered promptly and any problems are resolved quickly.
9 avril 2021
Avis spontané
Réponse de My Group Printing
Good to hear Wayne, thank you for your review
Great service
Great service, engineers very nice that came to install our new printer
9 avril 2021
Avis spontané
Réponse de My Group Printing
We pride ourselves on good service so that's great to hear Sharon
Deanna is amazing!
Deanna was amazing - patient and helpful when I was deciding which printer, how to setup and even when I had network issues months down the line... Great service!
8 avril 2021
Avis spontané
Réponse de My Group Printing
Thank you so much Fredicia, pleasure to have helped you find the right solution, Deanna
"My Printing Room" is the absolute…
"My Printing Room" is the absolute printing solution for all your printing needs. They are very reliable and dependable, the name that helps to put your business ahead of your competitors. Don't look elsewhere until you try "My Printing Room"!!!
True Flavours Cuisine Ltd,
Director.
8 avril 2021
Avis spontané
Réponse de My Group Printing
Hi Raymond, thank you for your review, always a pleasure talking to you and thank you for recommending us
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