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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just had our new photocopier delivered. Both our new engineers attended (Mark and George), so we got to meet them at the start of our contract. Claire Smith was very helpful in leading us th... Voir plus

Noté 5 sur 5 étoiles

Mark and George came to our office yesterday on a speedy arrival. Our printer broke the following evening, we phoned the company in the morning and they said we can fit you in later in the afternoon.... Voir plus

Noté 5 sur 5 étoiles

Outstanding service and after care assistance. Our two Toshiba copiers are coping well in our new premises and the care and attention to detail shown, in particular, by Charlie Mepstead have been very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My Group Printing were very knowledgeable and responsive to any queries I had. Claire was very patient and helpful. The machine we selected is working well and we are very happy with it. I can reco... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Équipement et fourniture d'impression

Écrit par l'entreprise

My Group Printing is a MyGroupSolutions company formed in 1995. My Group Printing is a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware including multifunctional printers, photocopiers and desktop devices for businesses of any size throughout the UK. Our sister companies, My Mailing Room and MyGroupSecurity offer franking machines, folding and inserting machines, letter openers, X-Ray mailroom security equipment and other security products for businesses For more information about our printers, photocopiers and print management software please visit our website or give our friendly team a call on 01322 643826.


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5,0

Excellent

TrustScore 5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(230)

23 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Company

Great assistance when setting up our printer. Great company , extremely helpful and very friendly.

8 avril 2021
Avis spontané
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Réponse de My Group Printing

Thank you for your review Kirsty

Noté 5 sur 5 étoiles

The team are amazing I can not…

The team are amazing I can not recommend using My Printing Room enough x the support when you need it is amazing and the cost using My printing room is spot on.

Claire is fantastic thank you so much you are a super star at guiding us and jumping on our computers as well.
Tim, you sorted something out after hours as well
Thank you ALL xxxxxxx

Love Michelle and jess we truly appreciate you ALL :)

11 décembre 2020
Avis spontané
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Réponse de My Group Printing

Thanks so much Michelle, always good to talk to you and Jess

Noté 5 sur 5 étoiles

Returning customer

My Printing Room has been able to deliver great customer service and support all the times help was needed.

25 novembre 2020
Avis spontané
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Réponse de My Group Printing

Very happy that we have been able to assist you when needed Filippo, please don’t hesitate to contact us if you require any assistance in the future. Claire

Noté 5 sur 5 étoiles

Great Machine

Great Machine, & very reasonably priced. Staff are extremely polite & knowledgeable. We will definitely be using them for all our printer needs in future.

25 novembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you Jo, for such a wonderful review. We will certainly look forward to assisting you in the future with any queries and help that you may need. Claire

Noté 5 sur 5 étoiles

Excellent Service received from Steve…

Excellent Service received from Steve and his team. Started with one printer and now have 3 all supplied from MyPrintingRoom.

25 novembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you Nicky. We have an excellent sales team here at MyPrintingRoom and we are ecstatic and thankful that you have returned for the third time for us to assist you with your printing needs, I will definitely be passing your feedback to Steve and his team. Claire

Noté 4 sur 5 étoiles

Very Helpful

Deanna was very helpful, went through the process to resolve my issue very smoothly. There was a slight issue with controlling my pc, but nothing major.

25 novembre 2020
Avis spontané
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Réponse de My Group Printing

Great to hear that we were able to resolve your issue smoothly and get you back up and printing, Roshna. Claire

Noté 5 sur 5 étoiles

Exceeded our Expectations

Working with My Printing Room was fantastic. Deanna was there every step of the way, even when we had to reschedule the installation due to our own schedule, they were very understanding and helped accommodate us. The technician that called us to set up the printer was just amazing, he went above and beyond what we needed, even helping us to sort out an issue with our own wi-fi. I recommend Deanna and her company for any professional printer needs. Thanks so much, we only wish we had done this sooner!

25 novembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you very much Pastor Clear for your wonderful review, we are happy that we were able to assist you and provide you with the upmost customer care. We pride ourselves on providing the best support, knowledge and service to all of our customers and we are happy that this has enhanced your experience. Claire

Noté 5 sur 5 étoiles

undoubtedly the best service we have…

undoubtedly the best service we have received from any service provider ever- thank you

12 novembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you for your great review Matthew. We pride ourselves on our customer service and pleased you are happy

Noté 5 sur 5 étoiles

Excellent service

Excellent service - really pleasant people to deal with and they genuinely want you to have teh best option or you rather than the most expensive. Would thoroughly recommend.

21 septembre 2020
Avis spontané
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Réponse de My Group Printing

Thanks Melissa. We will always listen to our customer needs and provide the best option for them going forward.

Noté 5 sur 5 étoiles

Great!

I rarely have problems but Tim Pile sorts the couple I have had quickly and with good humour.

18 septembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you Nathan, we have got a very friendly customer service team here at My Printing Room. I’m happy that we were able to get you back up and running quickly and efficiently. Claire

Noté 5 sur 5 étoiles

Bringing my office into the 21st Century!

I recently purchased a small Toshiba desktop photocopier/multi-function printer for my small office (my refurbished Toshiba bought in 1994 having finally given up the ghost) and I am delighted with it so far. It has made my life much simpler and copying takes so much less time now, which is great! The company agent, Steve, with whom I spoke initially was very helpful at suggesting a few options to suit my needs and the engineer who came to install it was also knowleagable, polite and efficient. Communications were prompt and informative and I would have no hesitation in recommending this firm (which trades under the umbrella name of My Group Solutions Ltd on all the paperwork, somewhat confusingly!)

16 septembre 2020
Avis spontané
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Réponse de My Group Printing

Dear Sarah. Thank you so much for your review and choosing us as your supplier. I am very glad that your new “21st Century” printer is making your printing and copying faster and easier. I will be passing your lovely comments onto Steve and our engineer. Sorry about the confusion, but My Printing Room is a MyGroupSolutions company and since 1995 we have been supplying print and mailing equipment for businesses. We trade as My Printing Room so we can dedicate a whole website to print and our sister company My Mailing Room is dedicated to everything mail related. I hope this makes it less confusing and thank you again for your comments. Tim

Noté 5 sur 5 étoiles

The world of printing and copying…

The world of printing and copying machines is vast. I found 'My Printing Room' and chose them to supply my printer because of helpfulness, not over selling, honesty and quality of information. Also, best price. I called and emailed the sales guy Steve so many times with questions and clarifications and he was always so helpful. They co-ordinated delivery with our new office landlords and arranged tuition for a date that suited me.

I would highly recommend this company.

16 septembre 2020
Avis spontané
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Réponse de My Group Printing

Thank you for your review. We are always glad to be of assistance to answer any questions and to ensure a smooth delivery/installation.

Noté 5 sur 5 étoiles

The copier arrived well packed

The copier arrived well packed, but it a shame that it was delivered to the wrong place, but easily sorted as it was only next door. We had someone to help us moved it before the Engineer arrived. We had problems sorting the place and the signal, that because we are a church. All easily solved and it's working beautifully
A simple machine to work,good quality printing, too. Thank you.

15 septembre 2020
Avis spontané
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Réponse de My Group Printing

Apologies for the slight error with the courier, I am glad it was all sorted out easily and you are very happy with the device .

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