Noa Noa Avis 

Virkelig ringe og useriøs service i webshoppen. Man føler sig snydt og dårligt behandlet. Købte flere uldstrømper til mine døtre hvor trådene var løbet både udvendigt og indvendigt, og endda inden brug, men de vil ikke godtage en reklamation på dem. Heller ikke selvom mærkerne sidder på dem, og jeg skrev til dem et par dage efter modtagelsen. Det er princippet det drejer sig om, og ikke pengene.

God oplevelse med at købe valentinsgaven til min hustru. Nem og hurtig bestilling og jeg havde den i hænderne efter kun 1 dag.

Leider nicht zu empfehlen! Ware kam nicht bei mir an und ich habe auch leider das Geld nicht wieder bekommen! Kundenservice ist sehr schleppend und wirklich sehr schlecht!!

Avoid at all costs!! This website is a scam. I ordered from the UK and after they charge you they email saying: “ We are sorry to inform you there may currently be longer delivery times due to GLS strikes indefinitely”. The dress was never delivered and they never replied to any of my emails or messages on Instagram. I’m so angry and disappointed as the dress was expensive and it was meant to be a gift!

I ordered an item from Noa Noa on October 1st and received it on October 4th. Delighted with the item and the fast delivery.

Avoid this company. Returns are to Denmark and for a lightweight dress cost £12. Items have to go through customs so takes ages for the item to reach the warehouse. My refund wasn’t made until I contacted them to say I had proof of delivery.

Fantastisk oplevelse! Jeg har en sort hørkjole og opdager, at den også kan fås i lyseblå.... Jeg gik ind i forretningen og forespurgte på den lyseblå. De havde den ikke - desværre. Den søde ekspedient kontaktede dog straks en anden Noa Noa, som havde kjolen i den rigtige størrelse. Den ville blive sendt til Silkeborg. To dage senere kunne jeg hente kjolen. Det kan man da kalde god kundeservice! TAK

Ordered from the UK. The skirt I ordered arrived in only a few days and I had no problems with my order. I probably would've been scared to order from them if I'd read their reviews on here beforehand but I had no problems with my order. Can't speak for their return/refund policy as I didn't have to use that.

Warning for this company! They sell in Sweden but do not have a clue of what they are doing. They do not respect Swedish law. I cancelled an order as it was clear that it could not be delivered within the time noanoa promised and had written in the confirmation of the order and I was leaving on holidays. So I cancelled (and they confirmed the cancellation) long before delivery. Now, they say that they have delivered the items OUTSIDE my country house, where I told them that it's a tourist area. And they refuse to return the money if I don't send the parcel back. Noanoa also has written me an e-mail in which they say that they did not accept my cancellation that day. I have to send the parcel back if I want to cancel the order. I asked a neighbour and she cannot find any parcel there. I am not responsible for what they leave there, especially as they had lots of time for stopping the delivery with Bring. I don't even know if it was left there at all. And I have lost a lot of money and time. Noanoa are not professional! I warn you everybody!

Probably one of the least DEI-oriented companies still existing in 2022.. Don't support it!
I just don't get why a company in 2022 still doesn't represent people of other colors than white? I mean come on! Please participate in making the fashion industry a little more inclusive and diverse!

It is often impossible for many non-white people to see how some of the clothes will look on you if every single model wearing the clothes is white?! Going to Noa Noa's webpage feels like a "white-people-only" shopping place.

Terrible. I ordered an expensive coat on line with NoaNoa. When I went to return it, as it did not fit, I had to pay for postage and the return. It is not clear on the website and on ordering but their base is in Denmark, not the UK, so expensive to deliver to. The company have received my return but I have had no payment returned to me months later. Avoid at all costs.

There was no invoice or details for returning the goods in the parcel. Dresses did not fit, and as they do not offer free returns, I have had to post back to Denmark, although senders address is UK. Were finally good on live chat to provide an Invoice and postal address, but it shouldn't have been that difficult to sort out. I will order through Next in future.

AWFUL, AWFUL, AWFUL. If I could give minus stars I would. 2 Jumpers defective - a fight to get them to provide me with a prepaid label for returns. They try ever trick to make you give up trying to get a refund. Customer service a joke, when you ask to speak to a manager to complain they say no.
Buyer beware!

En kedelig oplevelse i noa noa i Hillerød
Jeg har købt et par bukser til 1100 kr og efter få gange går de istykker.
Jeg reklamere derfor over dem og får ved samme lejlighed besked om at det ikke er den rigtige kvittering
Men jeg har ikke købt andet
Det ender med at jeg får et par tilsvarende bukser som så også går i stykker efter få gange.
Jeg reklamere over dem igen og får samme besked om at det ikke er den rigtige kvittering at det jeg har købt kun har kostet 650 kr og jeg derfor kan få et tilgode havende på det beløb
Da jeg orienterer om at det ikke er rimeligt at jeg vil have mine 1100 kr tilbage og vil gå videre med det
Kan jeg pludselig få et tilgode havende på det bukserne oprindeligt kostede
Men vil stadig gerne have mine penge retur
Hvilket ikke er muligt
Oplever en ekstrem dårlig service og handler aldrig mere i noa noa

Leider wurden die AGB's geändert und der Rückversand nach Dänemark (!) muss auf eigene Kosten erfolgen. Schade, dass darauf nicht hingewiesen wurde. Jahrelang war es anders. Die Größen sind überhaupt nicht mehr zuverlässig, so dass es fast zwangsläufig zu Retouren kommt.

Terrible experience! Besides you need to pay for the return delivery in case you didn`t like the product you need to fight to get your money back. It was lat time I ordered something there! My order was for the total amount of EUR 88,96, but I got refunded only EUR 2,04. Also, I was provided with some strange confirmation that refund was made in 2 parts, where the second bigger part is missing on my account. Be careful with this seller. Not trustworthy. Poor customer support.

Magen til useriøs brand skal man lede længe efter.
Køber en strik i Noa Noa silkeborg.
Den koster 1000kr men er på dagen nedsat til 700kr. Jeg spørger ekspedienten om den “nulre” og får af vide at det gør den ikke, hvilket jeg faktisk heller ikke regner med at en strik til den pris ville gøre. Efter at have brugt den 5-6 gange af et par timers varighed er den SÅ grim. Da jeg forsøger at reklamere over den i butikken får jeg af vide at det er forventeligt og jeg skal bruge en fnugfjerner. Ud fra det vil jeg ikke anbefale mærket, hvis det er så ring kvalitet til den pris, og servicen er så dårlig i den kæde så handler vi ikke der mere.

Habe im Online Shop bestellt und die Ware zeitnah erhalten. Leider haben die Kleidungsstücke nicht der Abbildung im Shop entsprochen, auch waren die Schnitte unglücklich (hatte 2 Größen bestellt). Die Rücksendung muss nun auf meine Kosten erfolgen, obwohl das in den AGB anders angegeben ist bzw. verstanden werden kann. Kundenfreundlichkeit sieht anders aus, daher werde ich von dieser Marke nichts mehr kaufen.

Excellent service - ordered items came quickly and the return process for one item went smoothly.

Virkelig ærgerligt at når man handler hos Noa Noa i Lyngby at man få en dårlig kundeservice når man har reklamation på en varer og har bevis på man har købt den der og varen kun er 8 måneder gammel så er der bare ingen hjælp at hente jeg vil ik anbefale den forretning rigtig ærgerligt