NordicaGolf Avis 

This company is a simple and utter disgrace, right from its first impression - that it is UK-based - onwards.
An order placed on a Friday was not parcelled up until the following Tuesday. I was told it would arrive with me on the Saturday at the latest. It arrived the following Tuesday.
BEWARE - THEY SIMPLY DO NOT RESPOND TO CUSTOMER SERVICE EMAILS.
BEWARE: UPS - THEIR COURIER - ARE ALSO A SHAMBLES.

This company is based out of Sweden but tries to give the impression that it is a UK based company through its website address. I recently had a horrendous experience trying to return an item that I had purchased. Not only did it cost me £15 to return the item but when their local Postal Service tried to deliver it to them, there was no one at their office so they left a card telling them it was awaiting collection at their depot. They didn’t bother to collect it and so after a number of weeks, the item was sent back to me from Sweden seven weeks after I had originally sent it.

I have tried to resolve the issue with their customer service department but they have absolutely no interest whatsoever. I think they would prefer to continue receiving negative reviews rather than trying to provide decent customer service.

Please do take the time to read the other negative reviews of this company and I think you will find there is a similar theme here. I would never use this company again.

Unfortunately, I purchased the incorrect shaft which i can accept. Upon attempting an exchange or return I discovered the cost to be almost the price of the shaft itself. Not sure how i only paid £7 for delivery. When trying to get assistance none was forthcoming. They hide the fact they aren't a UK company extremely well and had that been clear i'd never ordered from them.

《Ill get the bad bit out the way first》this company is not based in the uk like you would think with it being a .co.uk website and being in pounds so if you need to return anythimg it will be rather costly.

Now the positive

I read the reveiews after placing my order and instantly regretted my purchess buying on monday and needing the clubs by friday for my sons birthday i was rather sceptical about recieving them in time but lone behold before 12pm on friday my order was delivered to my amazement.

Overall a happy customer but probably wouldnt use again

I have a Callaway Epic driver and wanted a new shaft and grip. I searched Google for suggestions where to buy new shafts. Unluckily Nordicagolf came to light and I decided to have a look. As Nordicagolf do shafts and grips along with the driver fitting it seemed a no brainer to purchase a new shaft all ready to swap over without buying everything separately. I wanted a new senior shaft and a mid size grip as I have a Lamkin on my driver and having a thicker grip gives me more support than the usual regular ones. The total cost was around £80.

Initially with the web page being co.uk I presumed the goods would come from a UK stockist, I was wrong in this assumption as they come from Sweden I believe, if I had known this and done some research on review sites I would have gone to my local stockist and had the job done locally.

I had no issues with delivery, the shaft came with UPS and was well packaged. On opening I wasn't convinced the shaft was a senior flex and the grip certainly wasn't a mid size. I did contact customer service with my concerns and I was offered 80% of the total cost and i would have to pay shipping costs to return my item.

As I had spent enough on this task already I thought sod it and keep the shaft but buy another grip myself. I bought another Lamkin. I had never fitted a grip myself so explored YouTube and found it was a simple enough job with the only bit of difficulty was getting the grip off the shaft as it would be stuck to the sticky tape. Once I cut the top of the grip it came off very easily. The reason was the grip had been put on the shaft without any tape or glue. The only funny side would have been me driving off and the whole club coming away from the grip, I'm sure that would have got a few of my mates laughing!!

I'm very disappointed but hayhoe you live and learn. Looking through reviews would have paid me dividends as I would have gone elsewhere but I'm only stung once.

I took a photo of the inside of the grip to insert here but it doesn't seemed possible to put up photos.

Imo, just be careful what you order and where you think it's coming from

Purchased two items and they were both in stock. When I enquired about the delivery date I was told one item needed a part and they did not have a firm date for it. I asked them to cancel the order and refund my money. Cannot get an answer to my emails and I refuse to call a premium telephone number and give them even more money. Sales are easy, repeat sales are only accomplished by good service. Needless to say I would never use this company again.

After writing the above I finally did get a reply and everything has been sorted.

Never buy anything here.
They are LIARS.
I made an order 6 weeks ago and the order said 3-4 days. So I went for it. After a week I contacted customer service and they told me that it would take 2 weeks. I replied that I was leaving France and that I wanted to cancel it. They said NO. Real manipulators

I needed new grips, the cheapest place I found them was NordicaGolf. Seeing the reviews on here I was a bit worried but went ahead with good faith. Thank goodness I did, they were much cheaper, sent with free postage and arrived from Sweden to UK 3 working days later. Absolutely no fuss and brilliant service.

Like other reviewers, wish I could give zero stars. Ordered a shaft in stock with promise of 2 days delivery. Received weeks later after numerous UPS emails with promised delivery dates then missed, new dates, moved dates. Sent Nordica a message saying made other arrangements to get a shaft elsewhere and to cancel the order. Next day the shaft then arrived and they won't refund and when I keep asking all they say is, oh well, glad it finally arrived.

Like another dissatisfied reviewer has said on here, if I could give zero stars I would. Dreadful company. I ordered and paid for a Garmin Approach G30 GPS last week at the advertised price of £169.99 and then today (13/04/2022) I received an email from them to say there had been a "technical" issue and that the real cost should have been £269.99 so did I want them to issue an invoice for the £100 balance and the order/delivery continue or have a full refund. I pointed out that a contract had been entered into and that they should honour it, but that I haven't got the time or energy to persue this, so instead asked for the full refund, immediately, today. They came back to say that the refund would take 5 - 7 bank days, which with Easter approaching means I could have to wait until 26th April and in the meantime I have had to fork out the cost of another G30 from a reputable online company, Halpennygolf.com at £189.99. NordicaGolf should have just put their hand up and admitted the mistake and taken the hit; that way this review would have been a five-star glowing recommendation to others instead of a warning not to trust them.

If i could give zero stars i would! A joke of a company! bought a golf bag travel cover said on website it takes 3-4 days didn't come until 7 days later. I tried returning it only to find out it would cost me £40 to do so, the bag cost £50. emailed them to see if anything could be done and they couldn't have cared less.
With Any other golf company I have used returns are easy and don’t make you jump threw hoops to do so.
My advice stay away from these con artists.

After initial problems with my order and missing emails I was refunded, which was a satisfactory end to the matter.

I recently bought a ping G25 driver shaft and was here within days all well and good with delivery, unfortunately when it can you could see that the grip was trusted and not truly aligned.
The symbols on the adaptor didn’t quite match to the arrow on the head, also there is a bigger connection gap from adaptor to head compared to the original, as if it isn’t connected properly but seem sturdy enough.

Mis-selling - does not state outside UK
The website is .co.uk, prices in sterling , vat registered.....but items shipped from Sweden, therefore incur Import VAT , customs charges and other charges.
It does not state this anywhere on the site, and Customers Services just stated this is because of BREXIT and they cannot list all rules and regs to the different countries they ship to.....
So really they should not be sell from .co.uk site, I would suggest buying from a site shipping from the UK.

It also states ships in 24 hours and 3-5 day delivery after 15 days I had not received any information until a Parcel force letter on day 20 stating I had to pay these charges.

Do not buy from this site

But if you do beware as there are extra charges

Ordered a full set of Wilson junior clubs, high discount and great quality. Delivery took around 9 days but expected this as coming from Sweden.
Would deff recommend as a massive saving from local golf store prices!

I've placed 3 orders with NordicaGolf and I've not had a single problem, would definitely recommend, Have seen a few negative reviews, but from my experience its been 5 star.

To all the people moaning about shaft flex "PLEASE MAKE SURE YOU KNOW WHAT YOU ARE BUYING WHEN IT COMES TO SHAFTS. DONT GO FOR THE CHEAP OPTIONS, GO FOR A BRAND YOUR FAMILIAR WITH"

Customer service team have responded to any of my quires within 24 Hours, and items have been delivered within the time advised, with exception of 1, However, that was due to an issue Royal Mail (and we all know they are terrible)

False advertising.

Bought a replacement stiff shaft for a taylormade rbz and the amount of flex in the received item is crazy (more flex than a regular).

Emailed them as the number provided takes you to a solar panel company🤨 only to be told by "David" that there is no standard to regular or stiff Shafts and one companies stiff could be another Companies regular!!!! Yes I get that Robot but you've clearly advertised this as a Taylormade Rbz replacement stiff shaft. Anywho robot keep directing me to the terms and Conditions (that don't refer to this type of instance) and advised I'd need to pay the return postage as is not their mistake!!!! This company won't last, stay well clear.

NordicaGolf refused to replace the broken product.

I don't recommend you to buy stuff here.

Ordered some new grips for my wedges. Website demonstrated they were in stock and arrived in the UK from Sweden within the week.

I was a bit concerned after ordering and then seeing the reviews but everything was fine with my order.

Very happy.

Ordered a driver shaft that arrived 25 days later, 0.75 inches too short, the adaptor misaligned and a grip fitted dry without tape……………retailer offered me a 20% refund!!
If you want exactly what you ordered delivered in the time promised do not use Nordica………worst purchase I have ever made.