Ocean Florida Avis 

3 360
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the initial booking, this was the easiest holiday we have ever booked. Questions were answered promptly and all documentation sent on time. We booked everything as a complete package. Hotel, flig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lindsey is our contact, I would just like to say, that she answered all of our questions, explained everything in detail, so we feel I can just go and enjoy our holiday with no worries as Lindsey... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Ocean Florida twice and each time our holiday has been flawless. The dedicated team are friendly and knowledgeable, always willing to help with any questions. I can not recommend them hig... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was hugely impressed by the professionalism and cutomer centric approach of Neil when I initially booked our family trip to Disney next year. And that great experience has continued as I have forma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(3 360)

366 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you to Graham for the support and…

Thank you to Graham for the support and patience when we booked our holiday and to Lindsey for the thorough and professional service and phone call regarding special assistance . Both excellent and informative.

9 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you for sharing how impressed you've been with the wonderful service you've received from both Lindsey and Graham recently. I'll ensure I pass along your lovely feedback to them, and if there is anything else we can assist with, please don't hesitate to ask. Many thanks - Zara OF

Noté 5 sur 5 étoiles

From making to an enquiry to putting…

From making to an enquiry to putting money on the table everything was brilliant. Within 10 minutes of placing my internet enquiry to receiving a call from Darren.
This guy was awesome, a brief chat and he delivered exactly what the Mrs and I wanted.
I don’t use travel agents as I tend to book everything myself but after this experience I may well be a convert.
If you’re in doubt, ask for Darren. Superb

12 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you for taking the time to share how impressed you've been with your Ocean Florida experience, and in particular the great service you received from Darren. I'll be sure to pass along your lovely feedback to him, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Thank you Jane for helping us with our…

Thank you Jane for helping us with our special holiday yo florida. You made it look so easy. ⭐️⭐️⭐️⭐️⭐️

2 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Annette, thanks so much for your kind words on the great service you received from Jane. I'll ensure I pass along your lovely feedback to her. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Simply the best.

Our experience with Ocean Florida has been nothing short of excellent. From the initial booking through to follow-up support, all communication has been outstanding. The support provided by Accessibility Coordinator Lindsey has been amazing.

We've felt supported, well advised, and genuinely valued throughout the process. In a world where customer service can often be lacking, Ocean Florida is leading the way in showing how things should be done.

9 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Dominic, thank you for taking time to share your thoughts on your Ocean Florida experience. We truly do appreciate your kind words, and I'll be sure to pass along your lovely feedback to Lindsey and the rest of the team. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Lindsey was fantastic

Lindsey was fantastic, only travel agent i've known to put time aside to call and discuss disability needs and make arrangements. Really impressed 👏

9 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Brian, thank you for sharing how impressed you've been with the wonderful assistance you received from Lindsey. I'll ensure I pass along your kind feedback to her this morning, and if there's anything else we can assist with, please don't hesitate to get back in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fabulous

Fabulous! made the process so easy! everyone you speak to is helpful and lovely, provided exact pricing as opposed to estimates even though we were booking 2 years in advance and provided us with included extras to enhance our holiday experience. Hannah and Andy were especially helpful and informative and helped us make that final decision to book with them.

3 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Amanda, thank you so much for taking the time to share your thoughts on your Ocean Florida experience. I'm so thrilled to hear that Hannah and Andy were such a great help, and will ensure I pass along your lovely words to them this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Booked our holiday to florida with…ocean florida

Booked our holiday to florida with Ocean florida and I am so glad I did. They have been absolutely brilliant from start to finish. (We go in 20 days) my child has special needs and Lindsey has been simply fantastic. She explained everything to us and the support we would get to ensure we had an enjoyable experience. She really is amazing and put our mind at ease.

Overall fantastic service and the extras we received through booking via Ocean florida are superb. Highly recommend

8 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Rachel, thank you for sharing how pleased you've been throughout your Ocean Florida experience, and in particular the wonderful service you've received from Lindsey. I'll be sure to pass along your very kind words to her, and if there's anything else we can assist with in the last few days of your countdown or while you're away, please don't hesitate to get in touch. Have the most fantastic holiday! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Always recommend Ocean Florida

We just booked our 2. Holiday with Ocean Florida and we booked both times through Ricky! First holiday to Florida for 3 weeks 2 years ago he put a fabulous trip of a lifetime together for us and now it’s a week in NY in Autumn! He’s very knowledgeable and gave great recommendations! Thumbs up and 5 Stars!! Thank you Ocean Florida! I am recommending them to everyone!

30 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Pamela, thank you so much for taking time from your day to share how impressed you've been with the wonderful service you received from Ricky, on multiple occasions! I'm so thrilled to hear you have a wonderful break in New York to look forward to, and if there's anything we can assist with in the run up to your trip, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ian at ocean was most helpfull

Ian at ocean was most helpfull
And had loads of knowlege of america and hawaii
Sorted out everything

5 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Adrian, thank you for taking the time to share how pleased you were with the great service you received from Ian recently. I'm thrilled to hear he was such a fantastic help, and will be sure to pass along your very kind feedback to him. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic Service

Fantastic service from the start, both Danielle and Charlotte have been fantastic answering all my questions and are there whenever you need them. Excellent company that I wouldn't hesitate to recommend to anyone.

3 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Rebecca, thanks for sharing how pleased you've been with the service you've received from both Danielle and Charlotte, I'll be sure to pass your kind words onto them this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Dream holiday pending

What a great experience! Graham went away to find us our dream holiday and the price was very reasonable with some beautiful looking hotels! Can’t wait for our holiday in 2028 another great think you can book this far in advance #girlsmaths

29 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Natalie, thank you for sharing how impressed with the wonderful service you received from Graham recently. Enjoy the countdown to your holiday and if there's anything else we can assist with in the run up to your trip, please don't hesitate to get in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Do not hesitate to book your holiday…

Do not hesitate to book your holiday through Ocean Florida! Brilliant advice and unbeatable offers for our family holiday. We are already looking to book yet another holiday with them!

10 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi Kevin, thank you for your kind words on your Ocean Florida experience, we really appreciate your feedback and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Will be our 2nd time using ocean…

Will be our 2nd time using ocean Florida and they’ve made our holiday more enjoyable by removing the stress of booking individually and worrying about things by booking and finding deals for us and being so accomodating and understanding when organising a holiday with send children. There is always clear information on absolutely everything to be able to process and understand everything and the team are very helpful and supportive.
Really reccomend 👍

2 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Sophie, thank you for taking time from your day to share how pleased you've been with your second Ocean Florida experience. I'm so pleased to hear that the team have been able to take the stress out of booking your dream holiday, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ian at Ocean Florida sorted my holiday…

Ian at Ocean Florida sorted my holiday plans like hotel attraction tickets transfers . He did an amazing. Brilliant service to from Ian . Definitely book again with him.

1 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Joseph, I'm incredibly pleased that you're so happy with the great service Ian provided for you recently, and I'll be sure to pass along your lovely words to him. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida have been amazing so far

Ocean Florida have been amazing so far. I'm usually very cynical about travel agents but these guys have gone above and beyond at every step of the journey. From getting me numerous quotes for different dates in different years, before we eventually made up our minds, to giving us several options of lovely villas to choose from and then going on to help us with our accessibility booking. They've been amazing and I'll be booking again soon. Lindsey was our accessibility coordinator and she was fantastic, she put my mind at ease about everything we needed to do at the airport and helped me choose different accessibility services that would be useful to us. It was my first time booking this type of help so I had no idea what was even available but Lindsey helped with all of that. We're very excited for our holiday and knowing every detail has been organised is a big weight off my shoulders

1 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Charlotte, thank you for taking time from your day to share how pleased you've been with your whole Ocean Florida experience, and in particular the wonderful service you've received from Lindsey. Enjoy the countdown to your holiday, and if there's anything else we can assist with, please don't hesitate to get back in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

This is the second holiday we have had…

This is the second holiday we have had with Ocean Florida.
We have had such a good holiday we were multi generational group but great for us all.
Good communication and being able to book far in advance was great for us.
Lovely villa and in a great spot for the parks and other attractions.

14 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you so much for sharing how impressed you've been with your whole Ocean Florida experience, from planning right through to the holiday itself. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Such helpful staff

The knowledge of the staff was incredible. They were so accommodating, beat other quotes, were flexible with our needs. Gave us 2 or 3 illustrations to find us the best package not only for our budget but also the needs and desires of our family.

23 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi Daniel, thank you for sharing how pleased you have been with your Ocean Florida experience, I'm really pleased to hear that the team were such a big help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Book with Oceon Florida

Ocean Florida was recommended to us by our 2 friends who are heading to Orlando this year. Me and my partner are desperate to go so looked to book for 2027. One quick phone call stating exactly what we want in detail and by the end of the day we had a booking. We were welcomed by an incredible advisor named Ian who took every detail we mentioned and presented the best deal for what we wanted. Even when we wanted to change things and see prices for other airports or packages, Ian was quick to reply and nothing seemed to be too much trouble. You get great freebies through ocean Florida and have constant on the go advice and access to the team via phone which is normally so difficult in this day and age. I’m sure I’ll post another review once the holiday has finished!

27 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Cody, thank you so much for taking time from your day to share your thoughts on your Ocean Florida experience. I'm so pleased to hear that Ian was such a big help in planning your trip, and making changes to tailor it to perfection, and I'll be sure to pass along your lovely feedback to him. If there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch and we'll be more than happy to assist. Many thanks - Zara OF

Noté 5 sur 5 étoiles

We have visited the USA and Canada over…

We have visited the USA and Canada over 30 times.
The best experience was with Ocean in January 2026.
I vowed to use them again for our upcoming holiday to Florida.
The service to date has been outstanding.
Ian May has been an exceptional agent for Ocean ensuring that all of our needs have been managed with care and respect.
Thank you

5 février 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you so much for taking the time to share how happy you were with your recent Ocean Florida experience, and in particular the wonderful service you received from Ian. I'll ensure I pass along your kind feedback to him, and we will very much look forward to helping you plan your next adventure. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent service ensuring dealing with…

Excellent service ensuring dealing with Tom to ensure our family go the best deal possible. Professional and very knowledgeable of the location and amenities available. Kept fully up to date with everything available and when they would be contacting us. Will definitely be using there services again

25 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Kevin, thank you for taking time to share how impressed you've been with the great service you received from Tom. Ill be sure to pass along your lovely feedback to him, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

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