Ocean Florida Avis 

3 368
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today we have booked our second Florida holiday with Neil from Ocean Florida. Neil is supportive and friendly and remembered us from our last booking. It was great to discuss our holidays plans w... Voir plus

Noté 5 sur 5 étoiles

I’d highly recommend booking your holiday through Ocean Florida. From the moment I made contact Graham took time to understand my needs and pull together an itinerary and options to consider. He gav... Voir plus

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ From the very beginning, Hannah made booking our Florida holiday an absolute pleasure. She took the time to understand exactly what we were looking for and never made us feel rushed or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the staff from booking and making an itinerary to the lovely Lindsay that helped with all my mobility needs, have been great. Very informative and as helpful as they could possibly be . They have... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(3 368)

372 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Will be our 2nd time using ocean…

Will be our 2nd time using ocean Florida and they’ve made our holiday more enjoyable by removing the stress of booking individually and worrying about things by booking and finding deals for us and being so accomodating and understanding when organising a holiday with send children. There is always clear information on absolutely everything to be able to process and understand everything and the team are very helpful and supportive.
Really reccomend 👍

2 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Sophie, thank you for taking time from your day to share how pleased you've been with your second Ocean Florida experience. I'm so pleased to hear that the team have been able to take the stress out of booking your dream holiday, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ian at Ocean Florida sorted my holiday…

Ian at Ocean Florida sorted my holiday plans like hotel attraction tickets transfers . He did an amazing. Brilliant service to from Ian . Definitely book again with him.

1 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Hi Joseph, I'm incredibly pleased that you're so happy with the great service Ian provided for you recently, and I'll be sure to pass along your lovely words to him. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida have been amazing so far

Ocean Florida have been amazing so far. I'm usually very cynical about travel agents but these guys have gone above and beyond at every step of the journey. From getting me numerous quotes for different dates in different years, before we eventually made up our minds, to giving us several options of lovely villas to choose from and then going on to help us with our accessibility booking. They've been amazing and I'll be booking again soon. Lindsey was our accessibility coordinator and she was fantastic, she put my mind at ease about everything we needed to do at the airport and helped me choose different accessibility services that would be useful to us. It was my first time booking this type of help so I had no idea what was even available but Lindsey helped with all of that. We're very excited for our holiday and knowing every detail has been organised is a big weight off my shoulders

1 juillet 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Charlotte, thank you for taking time from your day to share how pleased you've been with your whole Ocean Florida experience, and in particular the wonderful service you've received from Lindsey. Enjoy the countdown to your holiday, and if there's anything else we can assist with, please don't hesitate to get back in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

This is the second holiday we have had…

This is the second holiday we have had with Ocean Florida.
We have had such a good holiday we were multi generational group but great for us all.
Good communication and being able to book far in advance was great for us.
Lovely villa and in a great spot for the parks and other attractions.

14 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you so much for sharing how impressed you've been with your whole Ocean Florida experience, from planning right through to the holiday itself. We'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Such helpful staff

The knowledge of the staff was incredible. They were so accommodating, beat other quotes, were flexible with our needs. Gave us 2 or 3 illustrations to find us the best package not only for our budget but also the needs and desires of our family.

23 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi Daniel, thank you for sharing how pleased you have been with your Ocean Florida experience, I'm really pleased to hear that the team were such a big help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Book with Oceon Florida

Ocean Florida was recommended to us by our 2 friends who are heading to Orlando this year. Me and my partner are desperate to go so looked to book for 2027. One quick phone call stating exactly what we want in detail and by the end of the day we had a booking. We were welcomed by an incredible advisor named Ian who took every detail we mentioned and presented the best deal for what we wanted. Even when we wanted to change things and see prices for other airports or packages, Ian was quick to reply and nothing seemed to be too much trouble. You get great freebies through ocean Florida and have constant on the go advice and access to the team via phone which is normally so difficult in this day and age. I’m sure I’ll post another review once the holiday has finished!

27 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Cody, thank you so much for taking time from your day to share your thoughts on your Ocean Florida experience. I'm so pleased to hear that Ian was such a big help in planning your trip, and making changes to tailor it to perfection, and I'll be sure to pass along your lovely feedback to him. If there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch and we'll be more than happy to assist. Many thanks - Zara OF

Noté 5 sur 5 étoiles

We have visited the USA and Canada over…

We have visited the USA and Canada over 30 times.
The best experience was with Ocean in January 2026.
I vowed to use them again for our upcoming holiday to Florida.
The service to date has been outstanding.
Ian May has been an exceptional agent for Ocean ensuring that all of our needs have been managed with care and respect.
Thank you

5 février 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thank you so much for taking the time to share how happy you were with your recent Ocean Florida experience, and in particular the wonderful service you received from Ian. I'll ensure I pass along your kind feedback to him, and we will very much look forward to helping you plan your next adventure. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent service ensuring dealing with…

Excellent service ensuring dealing with Tom to ensure our family go the best deal possible. Professional and very knowledgeable of the location and amenities available. Kept fully up to date with everything available and when they would be contacting us. Will definitely be using there services again

25 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Kevin, thank you for taking time to share how impressed you've been with the great service you received from Tom. Ill be sure to pass along your lovely feedback to him, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida’s fabulously service

Warren dealt with my initial enquiry and was really helpful in finding us a fabulous holiday for an amazing price. I had a few questions to ask and Warren responded very quickly. He was extremely helpful and I know if I have any questions in the future I can reach out to him and get a quick response.

25 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi Ann, thank you for sharing how pleased you've been throughout your Ocean Florida experience, and in particular the great service you received from Warren. Enjoy the countdown to your holiday! Many thanks - Zara OF

Noté 5 sur 5 étoiles

Tom made the process extremely easy

Tom made the process extremely easy. He was very knowledgeable and especially helpful when it came to arranging my partner's accessibilty requirements. We can't wait to go on holiday 😁

19 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good afternoon Ewan, thank you for sharing how pleased you've been with the wonderful service you received from Tom recently. I'm really pleased that he was such a big help and will ensure I pass along your kind words to him. If there's anything else we can assist with in the run up to your holiday, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Lindsey accessibility coordinator

I have just come off the phone to Lindsey who is our accessibility coordinator for our upcoming Florida holiday in August. Lindsey was incredibly helpful detailing everything that has been put in place (for our son who struggles to walk long distances) not only at the airport but also when we arrive in Florida .
From the check in process, the airport lounge , priority seating on the plane and the booking of the plane seats for us , Lindsey has ensured that everything will be as smooth as possible for not only our son but as a family as a whole.
I can’t recommend ocean Florida and Lindsey enough if you also need to seek help with accessibility needs for your holiday.
Thanks again Lindsey
Martin and Claire

23 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Martin, thank you for sharing your very kind feedback on the great service you received from Lindsey. I'm so pleased that she was able to provide such fantastic assistance for you all, and I will be sure to pass along your lovely words to her this morning. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Quick response with quote.

Quick response with quote.
Good advice on location
Great value hotels

22 juin 2026
Avis spontané
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Réponse de Ocean Florida

Hi Shelley, thank you for your kind feedback on your Ocean Florida experience, we really appreciate you. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Was very helpful when wanting to change…

Was very helpful when wanting to change my holiday! Highly recommend. Lili was amazing.

18 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Nicole, thank you for taking time to share your thoughts on your Ocean Florida experience, and in particular the great help you received from Lili recently. I'll be sure to pass along your lovely words to her, and if we can help with anything else at all, don't hesitate to get back in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent service from Ricky

Excellent service from Staff, especially Ricky. Goyt us just what we wanted at the right price

16 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you for sharing how pleased you have been with your Ocean Florida experience, and in particular the great service you received from Ricky. I'll be sure to pass along your lovely words to him and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 1 sur 5 étoiles

Not very good experience TBH

For exactly the same Holiday Package Ocean Florida was £1200 more dearer we have now booked via British Airways Holidays. When I explained to Ross that he was vastly dearer compared to our other quote got the impression that he got the arse that I dared to quote another company he bluntly wanted to kill the call no effort to examine if he could compete with our quote. Was not very impressed with his very unprofessional attitude, considering I was recommended to contact Ocean Florida, never again.

13 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning, thank you so much for taking the time to share your thoughts on your Ocean Florida experience, though I'm really sorry to hear that you're so disappointed in the service you received. Our teams strive hard to be the best, and we welcome your honest feedback. I have requested some additional information from you so that we can further look into your concerns. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fantastic Experience and Service Provided

Graham was fantastic from start to end in helping us put together our dream family holiday. We asked for different recommendations, quotes, nothing was too much of an ask, it was perfect. We can’t wait for our holiday now, we will definitely use their services again.

8 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Laura, thank you for taking time to share how impressed you've been with your recent interaction with Graham. I'll be sure to pass along your lovely feedback to him, and if there's anything at all we can assist with in the run up to your holiday, please don't hesitate to contact us and we'll be happy to assist. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent service

From first contact with Tom West at Ocean Florida, every aspect of booking our Florida holiday was handled smoothly, promptly & professionally by him.

12 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Sue, thank you so much for taking the time to share how pleased you've been with the great service you received from Tom. I'll be sure to pass along your lovely words to him, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Absolute steal of a booking

Been shopping around for awhile to book Walt Disney world. I contacted ocean Florida and got through to a lovely gentleman called Jamie Sweeney. So efficient, really quick and easy phone call. Ten minutes from putting the call down he sent over some quotes. He found the most amazing deal, so easy to get into contact and just like that booked another holiday of a life time. Couldn’t fault Jamie at all. No pressure, very knowledgeable, reliable and helpful. Thank you Jamie ☺️

10 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Charlotte, thank you for sharing your lovely feedback on your Ocean Florida experience with us. I'm so thrilled to hear that Jamie was so helpful and efficient in planning your next Walt Disney World holiday, and will ensure I pass along your kind words to him. If there is anything else we can assist with in the run up to your holiday, please don't hesitate to get back in touch and we'll be more than happy to help. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida Tom West was Brilliant

I would recommend Tom West of Ocean Florida to anyone looking to book a holiday to Florida. Tom was amazing and explained everything clearly and advised options to suit our budget and requirements. Thank you all at Ocean Florida and Especially Tom. Look forward to continued business in the future. Kind regards Pat Wadey ⭐⭐⭐⭐⭐

10 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Pat, thank you so much for taking the time to share your thoughts on your Ocean Florida experience. I'm so happy to hear that Tom was such a great help in planning your perfect holiday and I'll ensure I pass your lovely words across to him this morning. We'll very much look forward to helping you travel back to Florida again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Thank you Ocean Florida & agent Ricky Cooper

Just booked a family holiday to Florida for 2028 through Ocean Florida. Ricky Cooper was our agent and nothing was too much trouble - he provided very helpful advice and lots of options to consider. I would thoroughly recommend Ocean Florida & Ricky - if the holiday is as good as the booking process, it will be fabulous. Thanks Ricky.

9 juin 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Ena, thank you so much for taking time from your day to share your feedback on your Ocean Florida experience. I'm really pleased to hear that Ricky was such a big help in planning your perfect trip, and I'll ensure I pass along your lovely words to him. If there is anything else at all that we can help with in the run up to your holiday, please don't hesitate to get back in touch and we'll be very happy to assist. Many thanks - Zara OF

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