Ocean Florida Avis 

3 371
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Today we have booked our second Florida holiday with Neil from Ocean Florida. Neil is supportive and friendly and remembered us from our last booking. It was great to discuss our holidays plans w... Voir plus

Noté 5 sur 5 étoiles

I’d highly recommend booking your holiday through Ocean Florida. From the moment I made contact Graham took time to understand my needs and pull together an itinerary and options to consider. He gav... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from Ocean Florida. Coming up to the last 2 days of our holiday - I’m currently sat by the pool of our Champions Gate villa writing this post. Booked almost 2 years in adv... Voir plus

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ From the very beginning, Hannah made booking our Florida holiday an absolute pleasure. She took the time to understand exactly what we were looking for and never made us feel rushed or... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

From beginning as a small team selling over Teletext 20 years ago, we have become one of the fastest growing travel companies in the UK today. And yet, for all that’s changed, we remain a family run business with people-first principles, living by our core values of what we’ve learnt to be truly important. We know that striving to be the best means empowering your choices with bespoke holiday packages. We know that doing the right thing means always treating your travels like our own. And we know that we can only make these things happen with a trusted team of USA experts. We are your holiday shapers and memory makers. We are Ocean Florida redefined, where it’s never been easier to find a Sunshine State of mind. Here at Ocean Florida, we’re ABTA and ATOL protected so you can book in confidence, knowing your dream holiday is in safe hands and fully protected


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,8

Tous les avis

(3 371)

377 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Sinem was absolutely spectacular kind…

Sinem was absolutely spectacular kind patient and very professional as I had to change dates for my holiday and Sinem was Amazing! On all counts very calm and understanding on all the aspects of my change of holiday dates put me at my ease thank you

8 mai 2026
Avis spontané
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Réponse de Ocean Florida

Hi Maria, thank you so much for sharing how pleased you've been with the fantastic service you received from Sinem recently. I'm so thrilled that she was such a great help, and I'll be sure to pass along your very kind words to her. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida

Ocean Florida, we’re very easy to deal with. Quick, professional and gave lots of options to choose from. Will definitely use again.

7 mai 2026
Avis spontané
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Réponse de Ocean Florida

Hi Sarah, thank you for sharing your insights on your Ocean Florida experience, we really appreciate your lovely feedback. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida were a great help when…

Ocean Florida were a great help when booking my holiday i would recommend them and i will definitely be booking with them again

1 mai 2026
Avis spontané
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Réponse de Ocean Florida

Hi Mark, thank you for your kind feedback, we will very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Prompt and professional

Wanted to add another person to a group booking. Karen and Kate provided numerous quotes and breakdowns to assist in deciding exactly how to proceed. All done promptly and professionally. Thank you

6 mai 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Ian, thank you for sharing how pleased you've been with the great service you've received from both Karen and Kate when amending your booking. I'm so pleased to hear that they were such a great help, and will be sure to pass along your kind words to them. Many thanks - Zara OF

Noté 5 sur 5 étoiles

I had a positive experience exploring Ocean Florida

I had a positive experience exploring Ocean Florida while researching holiday options. Their website was easy to navigate, with plenty of package options and useful information that made comparing trips simple.

What stood out most was the professional and responsive customer service. My questions were answered clearly, and the team came across as knowledgeable and helpful without being pushy.

I also appreciated seeing that they are ABTA and ATOL protected, which adds confidence when booking a major holiday.

Overall, a smooth experience and a company I would consider when planning a Florida trip.

20 novembre 2025
Avis spontané
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Réponse de Ocean Florida

Hi George, thank you so much for taking the time to share your kind feedback on your Ocean Florida experience, we really appreciate your very kind words. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Ocean Florida 100% from enquiry to final steps ..

Can throughly recommend Ocean Florida Holidays 100%
From first enquiring then booking nothing was an issue Jane was amazing . Advice on hotels, entry paperwork , tickets for parks etc was great, we were updated on everything , the booking portal is straight forward . Due to a knee injury ,this week Lindsey has been brilliant arranging airport assistance, and scooter to be delivered to our hotel with such efficiency 🤩

1 mai 2026
Avis spontané
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Réponse de Ocean Florida

Hi Amanda, thank you for sharing how pleased you've been with the great service you've received throughout your Ocean Florida experience. I'll be sure to pass your kind feedback to both Jane and Lindsey, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

I felt compelled to write this review…

I felt compelled to write this review to highlight the exceptional service I have received from Ocean Florida. Over the past few weeks, I have been in contact with Lindsey Brumby and Katieann Tracey, both of whom have gone well above and beyond their roles to support me with our family holiday.
They have provided outstanding advice, reassurance, and practical support while helping me navigate several personal issues that arose during the booking process. Their response times have been first class, and every query, request, or need for additional information was dealt with promptly, professionally, and with genuine care.
I truly cannot thank Lindsey and Katieann enough for everything they have done — they have been absolutely amazing throughout. The wider Ocean Florida team are equally fantastic, and the level of customer service provided has been exceptional.
I wouldn’t use any other travel company and would highly recommend Ocean Florida to anyone planning a holiday.
Many thanks for everything.
Jeanette Stimpson

1 mai 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Jeanette, thank you for sharing how impressed you've been throughout your Ocean Florida experience, and with the great service you've received from both Lindsey and Katieann. I'll be sure to pass along your very kind feedback to them both. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Excellent customer service from Charlotte at Ocean Florida…

Excellent customer service from Ocean Florida. I originally booked in Jan and was contacted when the free dining came out to be told that it can be added to my holiday for virtually no extra. I opted to go with a completely different option to include the moderate dining plan. No ammendment fees just the cost of the difference. They also honoured the freebies I was given originally, that was a nice touch.
Charlotte from Ocean was more than happy to find loads of new quotes for me. Got back to me super quick and sorted it all out. Now I really have got the holiday for our dreamscti look forward too at a really great price.

1 mai 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Beckie, thank you so much for taking the time to share how pleased you've been with the great service you've received from Charlotte recently. I'm so thrilled to hear that you have such a wonderful holiday to look forward to, and if there's anything else at all that we can assist with, please don't hesitate to get back in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

First time booker with Ocean Florida…

First time booker with Ocean Florida and couldn't be happier with the service. Truly knowledgeable and great suggestions in booking what is quite an overwhelming holiday to plan. Great advice, patient with my many queries and changes and I couldn't beat them on price.

30 avril 2026
Avis spontané
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Réponse de Ocean Florida

Hi Sarah, thanks for not only trusting the Ocean Florida team to plan your perfect holiday, but also for sharing how impressed you've been throughout your experience. I'm so thrilled that you've been happy with the great service you've received from the team. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Highly recommend!

We can’t recommend Ocean Florida highly enough. We’ve yet to go on our trip, but the experience so far has been the best we’ve had with a travel operator. Tex had such great knowledge of Orlando and knew the perfect hotels to stay at for our party. Every time we’ve had a query, it has been answered extremely quickly. Lili, Tessa, Charlotte…all fab when we’ve had a question or needed something. Also, we couldn’t match the deal they offered through any other means. We wouldn’t book through anywhere else now for the destinations they cover.

29 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Andrew, thank you for taking time from your day to share how impressed you've been throughout your Ocean Florida experience. I'm so pleased that the team have all been so helpful, and will be sure to pass along your very kind words to them. If there's anything else we can assist with in the run up to your trip, please don't hesitate to get in touch and we'll be very happy to assist. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Best for Disney Holidays

Really clear information. Great value holidays. Would always use for DisneyWorld holidays

28 avril 2026
Avis spontané
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Réponse de Ocean Florida

Hi there, thanks very much for your kind words, we really appreciate your feedback and will look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Lawrence was very informative helpful…

Lawrence was very informative helpful and knowledgeable.

25 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Michael, thank you for sharing how impressed you've been with the great service you received from Lawrence recently. I'll be sure to pass along your kind words to him, and if there's anything else we can assist with, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Book with Ocean

I asked for, and received, quotes for various options. Nothing was too much trouble and communication was excellent.

23 avril 2026
Avis spontané
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Réponse de Ocean Florida

Hi Mike, thank you for letting us know how pleased you've been with the service you received from the team, I'm really thrilled to hear you're so happy. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Really great experience with Ocean Florida

Really great experience with Ocean Florida. They were so helpful sorting out our holiday and dealt with any issues we had quickly and without any hassle.
Nothing was too much trouble and they made the whole process really easy and stress-free, which we really appreciated. Super friendly and easy to deal with from start to finish.
Would definitely book with them again!

27 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Kym, thank you so much for taking time from your day to share how pleased you've been with your Ocean Florida experience. I'll be sure to pass along your kind feedback to the whole team, and we'll very much look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

couldn’t recommend this company enough…

couldn’t recommend this company enough first time booking a double destination holiday amd tom west our advisor sorted everything for us down to the last detail everything we asked for he accommodated
💯 this is the company to use

25 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Mick, thank you for sharing your kind words on your Ocean Florida experience. I'll be sure to pass along your very kind feedback to Tom, and we'll look forward to assisting you again in the future. Many thanks - Zara OF

Noté 5 sur 5 étoiles

First class customer service

First class customer service! I have been on many long haul holidays but never experienced this type of assistance. From time of booking right through to departure the team at Ocean have responded to all my queries (and there were a few!) within 2 hours and always made sure I was happy with the response. So efficient and made me feel our family holiday would go without a hitch. As it's my daughter's wedding trip, combined with a great family holiday in Orlando, it was so important to ensure everything goes smoothly and I feel confident it will. Thanks so much to Kate and Jo, who looked after us so well. And well done Ocean - would highly recommend you to friends and family!

25 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Sue, thank you so much for taking the time to share your thoughts on your Ocean Florida experience. I'm so thrilled to hear that the team have been such a great help for an extra special trip! If there's anything else at all that we can assist with in the run up to your trip, please don't hesitate to get in touch and we'll be happy to help. From the whole Ocean Florida team, we wish your daughter and her partner the most wonderful wedding day! Many thanks - Zara OF

Noté 5 sur 5 étoiles

A massive thank you to Karen at ocean…

A massive thank you to Karen at ocean Florida who’s been an absolute star in helping me with my booking, she has gone above and beyond to make the experience easy and enjoyable.

19 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Lizzie, thank you for sharing your thoughts on your Ocean Florida experience, we really appreciate your feedback. I'll be sure to pass your kind words onto Karen today for you. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Fast response to my question

Fast response to my question, which in turn was delt with quickly

23 avril 2026
Avis spontané
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Réponse de Ocean Florida

HI Chris, thank you for sharing your kind feedback, we really appreciate you. Many thanks - Zara OF

Noté 5 sur 5 étoiles

Kate Wilkinson has been wonderful…

Kate Wilkinson has been wonderful during our booking of our trip to Disney! She’s answered all our questions and been lovely to chat with! Couldn’t recommend enough

23 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Olivia, thank you for taking the time to share how impressed you've been with the great service you received from Kate recently. I'm so pleased that your dram holiday is in the diary, and if we can assist with anything at all in the run up to your holiday, please don't hesitate to get in touch. Many thanks - Zara OF

Noté 5 sur 5 étoiles

This our second booking with ocean to…

This our second booking with ocean to Florida, they organised everything for us, kept us informed with everything necessary
And Lindsey the accessible lady as organised everything I need to have a great holiday again.

21 avril 2026
Avis spontané
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Réponse de Ocean Florida

Good morning Jason, thank you for your repeat custom, and also taking the time to share your kind feedback. We really appreciate your lovely words, and I'll be sure to pass your thanks on to Lindsey also. Many thanks - Zara OF

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