Microsoft OfficeAvis 

It is not what it was cracked up to be. Too many failures—setting the voice for spoken content is futile. 365 just either will not accept it, and you get the rankling computer voice—or, willy nilly, it will change voices while you’re listening, telling you to sign in before you can choose voice. I’m perpetually signed-in. And autosave. Woeful. Saving documents in general is a lottery. “Can’t save your document right now …” nor for the next four hours. Results in lost work and a spectacularly unsatisfactory experience.

Appalling customer service. Pick up the phone to your customers! Stop lying to customers!

I bought 365 personal and can't get it to give me the 1tb of storage. It keeps telling me my storage is full at about 5% usage. Trying to contact Microsoft to get it sorted is like trying to speak to God.

Dog poo is more useful and much more thought used in its creation.

The programmers should be publicly flogged for crimes against humanity

I feel this is honest and truthful

I renew my Microsoft Office every year so that I can use it on my MAC. I usually pay 59.99 but this year its gone up to 89.99 thats a 50% increase which is an absolute rip off. Ive cancelled now. They cannot keep ripping people off that are loyal customers.

Für Business nicht zu empfehlen. Die Programme sind inhaltlich gut und der Standard für Schreib- und Rechenprogramme. Das Gesamtpaket M365 darum ist schlecht und zeitaufwendig freizuschalten. Das Unternehmen ist im eigenen Admin-, und Zuständigkeits-Dschungel gefangen und eine reines Beschäftigungsprogramm. Für jedes einzelne Programm ist eine eigene Lizenz fällig. Das M365-Paket ist nicht als Gesamt-Paket nutzbar, monatlicher Business-Tarif hin oder her. Die eigene Darstellung in der Werbung hat nichts mit der Realität zu tun. Komfortzone ohne Bezug zur eigentlichen Wertschöpfung. Im Gesamtpaket zu zeitaufwendig gegenüber Mitbewerbern. Wer in der Lage ist, ein eigenes Rechenzentrum mit sinnfreien Arbeiten und auf Anwesenheitsnachweis zu beschäftigen, kann M365 gern benutzen.

I need help. I'm being charged €69 a year for Office 365, even though I don't have a subscription. I do have a Microsoft account, but it shows that I'm not tied to a subscription. The phone hotline only gives me an electronic message, and I'm fobbed off. No one answers my emails either. The support via the Microsoft website is a complete joke. I'm just being redirected from one page to another without any opportunity for personal contact. Please stop debiting my money.

I'd say it's a scam. You get free 5 GB of storage, but one word file is over 100MB big after creation, but only takes away ~2 MB after deletion. The Editors keep crashing, and some "buy more Microsoft scam products here"-popups are everywhere. I really hope that LibreOffice will once be more popular.

I am absolutely appalled at Microsoft Office 365 taking a 35% subscription increase in 2025

Absolute unacceptable disgrace as trying to complete 1st time application to Global Village in Dubaii only to be diverted to Microsoft 365 app and
Invited to attend video meeting this morning between 11am-1pm
3 hour wait with no response whatsoever
and just a caption showing
Someone will be with ou shortly
What a total disgrace and insult

Trying to get in touch with Microsoft Office is absolutely impossible! Chat GPT offered 3 phone numbers, my query is my subscription but I need to TALK to someone as the support links are not working it's not answering my question. Can't locate a chat box unless I sign in.

Here goes on signing in....
I re-set my login password and passed the phone identity with the code But then I try to log in with my new password, and says 'Email not recognised'...
So I'm stuck....
Writing this review for Microsoft to PLEASE GET IN TOUCH!

When I called back the 3 different numbers, it defaults to say...check link on subscriptions and then hangs up.

Contact me please - or provide a phone number which works!!

Also ich bin jetzt knapp 30 Jahre alt, aber eins kann ich mit absoluter Gewissheit sagen! Microsoft Produkte sind und offensichtlich bleiben sie das auch, einfach nur Müll. Word ist das beste Beispiel. Alles andere als intuitiv nutzbar, es gibt so viele technische Probleme und Bugs, es ist einfach nur anstrengend Microsoft Produkte zu benutzen. Ich bekomme jedes Mal das Verlangen, meinen PC durch die Wand zu prügeln.

Have used Mircosoft for many years and paid the monthly £9 fee however I can no longer access microsoft via a desktop and can only use the online version due to an issue with the verification codes which are not being sent to allow me to log on. Microsoft have advised they are aware of the problem (hundreds of individuals having the same problem from online forums) but there is no timescale for it to be fixed. I've now stopped my £9 subscription. It seems microsoft don't really care about the issue but are happy to take money. Not good enough customer service to resolve the issue

Bill Gates should be ashamed of himself. I have just cancelled my Microsoft 365 subscription after being notified that it is going up from £59.99 to £84.99. This is an over 40% increase on the previous year and sums up the current greed going on in the USA at the moment. Shame on you Gates!!

Don't know how an approx 50% increase for my MS365 subscription can be justified. And since my 2025 renewal, apart from the ridiculous increase, I've noticed both a reduction in asset inclusions and grammar check glitches and anomalies. Yes, my laptop's up to date and so are my applications. Another result of no real competition.

I am a small (1 person) business. Bought 3/14/25. Had trouble setting up. You really need an IT person. On Sunday I had trouble logging in but was unable to to get support on the phone. Finally spoke to human being on the phone today. He said I can't get a refund after 7 days. Against policy. (They push you buying a year subscription instead of a monthly one because it "saves money"). Waste of money.

I got a email from them saying that I'm going to be charged £499.99 for the annual subscription which I do not recall apply for so I call the customer service line 02045916663 , true SCAM great story , I never been racist and have a lot of patience for the Indian Tele workers and usually they are very helpful but this guy Johnathan obviously not his real name thought it would be great to argue with me and call me every name under the sun after I refused to download an app which had 2.3 reviews on playstore and this app allows him to see my phone screen as this is how he ment to cancel the subscription. Here is where I realised it's a SCAM. He started calling me a motherf*cker and telling me I deserve it , I deserve it repeating it like a child and calling me name after name and saying I live in the UK why do I live there I must be so poor , which is true but not the point just plain rude. I never met a man so rude calling me stupid as I can't download an app and I have a poor person phone because I cannot record the call (pixel 9 pro) doesn't allow it for privacy reasons wish I did as I would of loved the police hear his harassment, asked for manager and he says he is and I realise this is a load of bs and I should hang up but kept trying to record his relentless name calling in the end he hung up as I stopped arguing and he wasn't getting the satisfaction of shouting at a lady.

I am sorry but I have lost all respect for the customer service industry.

Google the customer service of Microsoft 365 and called their number and tried to cancel through them but they don't even have an account with my number so that explained everything always go to the source. Microsoft need to crack down on their security because these people are giving a very bad image for the company.

Microsoft is absolute rubbish now with this 365 crap,
2016 home student office was way better.
Extremely disappointed, all the added extras are a complete waste of time BRING BACK THE OLD MICROSOFT WORD, EXCEL AND POWERPOINT.....
The new one doesn't even have the read aloud feature, going backwards Microsoft!!

BIG SCAM you need to by Office basic, Microsoft 365 and OneDrive just to run it all, money hungry....

I have been using MS applications since before the bundling into Office. In recent years, the SW continues to get worse. Typical of a monopoly - no incentive to serve the customer. The fact they went to s subscription service just adds insult to injury.

I am so shocked and disappointed by the negligence of Microsoft with this software. It's so palpable, that it seems malicious, as I simply couldn't imagine so much unintentional incompetence from a company.

Firstly: Office365. A software package that was incredible 10 years ago, and virtually never improved. Almost all changes made after 2007 just worsened the software. But the straw that broke the camels back was when MS attempted to scam me. (It's nothing less than a scam) where the price of my package was increased by 50% out of nowhere. I was notified that this would happen by email... 6 hours before it was actioned... at midnight. So I was asleep during this whole thing.
After contacting customer support, I found out that they "upgraded"(Downgraded) my package to include co-pilot and their AI slop. This was a complete betrayal of trust, and even though I got the charge reversed, I immediately cancelled my subscription.

Secondly: One Drive. This software is a Virus. There is no other way to put it. It vandalizes my files, changes things on my computer without permission and swamps my entire explorer interface with stupid symbols over every file. I never asked for it to try and back up my whole computer, and I suspect it will hold those files at ransom when the subscription finishes. I am currently looking for a ways to remove this software from my computer, but it's a nightmare (You know... like a virus.)

My experience with this software is shocking, and I'm pleased to finally have found the means to move over to an entirely different ecosystem. Thank god.