Microsoft OfficeAvis 

Despicable company and so typical of big corporate companies. MS and Google the worst. Paid 5 times for Office365 in January got 3 of them returned which was proof of guilt but not full redress. Paid 2 times in February last payment 10th February 2025 - £10.49
Microsoft*Store £10.49 - had to reset my ONE DEVICE to factory settings but should have 5 applications BUT just been asked to pay again for 8th time in 2 months - GO TO HELL will find an alternative is Bill Gates really that hard up????

Jeg er utilfreds med at Copilot er hældt ud over alle programmer i Officepakken. Det er både et fordyrende og unødvendigt redskab for mig.
Fort at blive fri for Copilot er det nødvendig at opsige sit nuværende abonnement, og tegne et andet abonnement, som i øvrigt er et par hundrede kroner billigere pr. år. Jeg synes Microsoft tager unødvendige beslutninger på forbrugernes vegne.
Mvh Uffe Madsen

When typing an e-mail in Outlook (classic) from Microsoft 365, every time totally unnecessary CPU load causes the fan to become loud and the battery to get emptied quickly. Microsoft does not fix this bug for many months.

If you have the same problem, please look for "High CPU usage when typing a message in Outlook" and join us to complain at Microsoft Answers!

I'm possible to get support.
I have 365 email via Godaddy that I am leaving due
to poor customer service and outlook won't let me
back up my email. Godaddy set up a business account and I can't even reach Microsoft through that.

I am unable to back up my emails to exit using 365 as my new provider offers free emails. I tried calling Microsoft support line but the computer just tells you to go online and there's a loop with no support at the end of it.

Godaddy has told me that Microsoft is updating 365 and I'll have to wait until that's done to do a backup.

IQ3 2024
Microsoft returned $8.4 billion to shareholders through dividends and share repurchases.

I can't even get support.

What a disgrace Microsoft has become with it's zero customer service.

Absolute disgrace. No support whatsoever.
They have the phone system set up that from the time you make a 2nd call the phone auto voice just tell you to visit a website that I cannot understand what she says.
Then cuts off.
And thats me trying to renew a subscription.

Remember when you could do essential tasks like saving a file to a folder on your computer, sending an attachment by email, copy and paste (well, that's never been good). Anyway, in their relentless quest to add new features you don't need, microsoft are also systematically making their product worse and worse from a functional perspective. Saving a file in know location? You will need about 6 clicks now not one and even then you need to double check. An attachment - nope - now it's a link, but don't forget to give the recipient permission to access that link. If only you can figure out how. But hey - now you can get ads on your log-in screen and half-developed, RAM hungry bloatware like Teams. I miss Windows 7. Heck even windows 10 is better than this pile of crap.

Microsoft 365 is garbage, and they should be ashamed of themselves!! Do not pay for this headache!!

If I could give zero start I would. Since logging my issue I have spend over 6 hours on hold over various calls with absolutely no progress. If my customer service was this bad I would be out of business. I am still no closer to resolution despite the apparent 48 hours guarantee, and have yet to actually be able to speak to a person who can assist me. I have been told so many times I have had my ticket being escalated it must surely now be sitting with the CEO.

I have subscribed to Microsoft 365 for two years.
Year one cost $99.
Year two cost $109.
They now tell me that Year three will cost me $159!!!
A 45% increase!!
This would appear to be a flagrant abuse of market power.
These people deserve the scorn that they deserve.

Totally sucks in comparison to other products which are out there. Not user friendly and very limited functionality. It’s complicating rather than facilitating things. I can’t believe how a CEO can get away with such a product. The board is asleep, but there will be a day of reckoning for this company.

Complete crap, all numbers are automated and provide zero help for urgent matters. Frustrating process trying to get through to receive real help, especially for paying customers. Wasted over 50mins waiting, agent was completely useless and as a result was rooted back to switchboard. So angry...

Buying Micrsoft 365 - somehow it managed to provide me with 12 licenses instead of 1. So 12 times the price. Only realised this after the payment was taken because they bill on the day of payment.
Contacted the customer service - only available in US, so only contactable late in the day and costly to phone. Instead of helping me to cancel, they insisted I buy another single licence product in order to allow the cancellation to proceed. And then passed it off as if they were doing me a favour by refunding on what I had already paid - but it has become clear that in fact it was just a refund on the remainder of the coming month, now I have the invoice that came three weeks later. I cannot believe how much money they have had from me for nothing.
Finally, cannot get the product to work properly across 2 laptops in One Drive.
Do not recommend purchasing 365 - going back to one device installation which works out so much cheaper and more reliable to use.

This is the second time I've been spending days to make a presentation using Microsoft Powerpoint and all of a sudden the file does not open saying that the file is corrupted!

If you don't keep your device on the internet 24/7 it keeps asking for authentication. Absolute rubbish, and the programs themselves (Microsoft word especially) are BAD if you go any deeper than surface level. The only reason I persist is because I'm too deep in, but please just save yourselves and get anything else.

Absolute dogshit

Google is just so much better. Microsoft asks me to do a million billion authentications all the time. I can't duplicate documents or share them without it locking them. It is by far the worst software I have ever used. It has wasted so much of my time and it makes my daily experience on my laptop and phone worse.

as already stated microsoft only talks to business customers on the telephone domestic customers are left to the useless on line support which is over complicated doesnt direct or help customers that are not computer literate. i some how stumbled on to my solution to my issue by chance. being locked out of my account i deleted microsoft re installed it and bingo! after weeks of changing passwords and other log in issues i notice also microsoft has a new look since last time i used it.

Ich habe das neue Outlook ausprobiert. Dann habe ich mich - um keine Werbung in meinem Postfach sehen zu müssen dazu hinreißen lassen das 365 Basic Paket zu nehmen - die 100GB Cloudspeicher via OneDrive hielt ich für eine gute Idee. Doch nun Problem eins. Ich konnte nicht alle Ordner so einstellen wie ich es wollte (manche Optionen waren einfach Ausgegraut und nicht anwählbar. Somit wurde der Desktop mit allen meinen Geräten Synchronisiert - ABER auch nicht vollständig und teilweise wurden Verknüfpungen einfach von meinem Desktop bei meinem Hauptrechner gelöscht (wtf oO?) Zudem Sind nach der Deaktivierung von Onedrive (für mich absolut unbrauchbar) all meine Daten im Dokumenten Ordner verschwunden (WTF oO?) Zum glück hatte ich ein Backup angelegt. Dieser Service von MS ist nach meiner Erfahrung nicht ausreichend zu konfigurieren, sondern auch noch dadurch unbrauchbar, da einfach alle Daten die auf dem Gerät beim Start der Synchronisierung vorhanden waren nach dem Deaktivieren gelöscht sind. Was für ein Ramsch, der ohne Backup einen echten Schaden angerichtet hätte. Ich rate allen die wirklich wichtige Daten haben vom nutzen dieses Services ab.

Had a problem to activate office 2021, so tried to call them in the Netherlands, then I was directed to a website, but it was to quick and then they asked if I want to receive a SMS, bur before I could answer the message couldn't accept anymore. So I tried to call back and then they repeat the name of the wbsite, but you cannot hear if they say AKA.NS or AKA.MS so trey to call back 20 times but always not clear pronounciation.. Don't lose your time with them. The whole team should make only party somewhere. You could stop to buy from them and stop calling. Only when there is no telephone ringing more there they will understand that they are in bankruptcy and I will gratualate them. Very bad performance and as I see I am not alone!

Buying Office 365 is like a contract with the devil... once you are registered MS Office owns your computer and there is nothing you can do about it. Even you cancel your subscription and uninstall all of it; it is still there; and one drive still prevents you from saving your files where you want. It is a nightmare... a fraud, a con game. Don't fall for it... BTW it also messes with your local registries.

Awful product. It keeps on wanting to run auto-checks for updates - even when you're in the middle of important tasks. And then when you try to stop it, it just launches again and once again tries to run auto-checks for updates. It even stops you shutting down to run a check for updates. Worse decision I ever made.