Ofnl Avis 

So a gentleman called Mark W attended my property to fix my internet as it was not working. Even though he was unable to complete the job properly due to my fibre wire being snapped he still did an amazing job fitting a temporary line in so that I was still able to use my internet. He was very helpful and polite and made sure he explained everything so I knew what was happening and what was going to happen from now in regards to getting my new fibre line fitted. Very helpful and did an amazing job overall to ensure I wasn’t left without internet any longer.

Experienced loss of my broadband connection for a day. I have two daughters (10) & (17), so Roblox and social media wasn’t accessible for 24 hours. Mark W arrived at my address promptly and demonstrated patience and efficiency. He waited for me to arrive at my address (40) minutes and worked to a high standard. Really appreciate everything he did.

Jorge provided a premium service today, his politeness, manners,and his professional competence and expertise is something you rarely see today. He is a great ambassador for your company and truly understands how to deal with the customer. He almost made our technical issues a pleasure so a big shout out to Jorge ,you'd be extremely lucky to get him if you need an engineer.

Turned up day early as was i area. Fantastic
Identified issue, fixed it , Internet back up within 10 mins
No fuss
Great

Many thanks to Mark from Ofnl
I highly recommend his Service
Thank you lots

I’d like to give a huge shout out to mark at OFNL, he was very professional, extremely sufficient and very helpful.
Communication was top tier, he really went out his way to help.

Mark is a professional. The entire repair was quick and efficent, had outstanding communication answering any queries. Even though I messed up, he fixed the internet that same day explaining what i done wrong and how to prevent it. I highly recommend Mark.

They got me connected a day earlier than initially indicated. Great job from Mark!

Mark C was highly professional and helpful. Open to customer questions and gave friendly and very useful advice.
Fast and efficient service overall.
Great visit 😊

Extremely professional and resolved issue in a timely manner, including answering any questions we had about our home system

Great service, Mark done great and quick job, make my daughter happy from the morning 🙂

Polite and helpful, Sorted within minutes of arrival.

Mark was brilliant, fixed our problem right away and made sure everything was fitted and working correctly before leaving. Great customer service, thank you!

Mark the engineer, who came to fix my router issue was brilliant. He showed up on the day booked and contacted me before to let me know his ETA. This was in the morning meaning I’ve not had to stay home for the whole day. He fixed the problem promptly without any issues, even fitted a new OFNL internet box.
Happy with his service and friendly attitude, thank you!

Mark from Ofnl did a great job. Excellent work, faster and clean.
Highly recommend this service.

Thank you

Regards

Mark was efficient and diagnosed problem quickly. Got us back on line in minutes and gave clear and helpful advice.

Very professional and quick service. Visited by engineer Mark and resolved the problem. Fantastic communication and follow up message. Thank you and would recommend

Mark from OFNL was excellent. The appointment was originally booked for Thursday, but he arrived a day early and quickly fixed the fibre issue. Really appreciate the prompt response and efficient service. Great job, Mark!

Mark provided a Great service and is a super engineer. After initially booking for a week ahead with our service provider due to not offering a time slot the engineer contacted us directly and offered an early morning slot the next day!
He turned up in time and fixed our problem quickly and professionally

Mark's a really good guy, knew want needed to be done and got me sorted quickly, thanks man 👌🏻