Onlinelighting Avis 

632
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

The delivery of my order was late, and had as yet not been received. No communication or explanation has been forthcoming. Poor device. I can’t comment on the products as I’ve not received them.

Noté 5 sur 5 étoiles

We are really pleased with our order very good ordering service and excellent communication. The lights are good quality and easy to install. We will be back to order some more lights and will be r... Voir plus

Noté 5 sur 5 étoiles

Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products, loads to choose from in the range. Delivery was the next day, all correct and well packaged! Can’t ask for much more - will definitely be using again!

À propos de l'entreprise

  1. Magasin de luminaires

Informations provenant de diverses sources externes

Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

632 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(632)

27 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Outstanding!!

Great value for money
Service and delivery outstanding
Attention to detail with the packaging
Fully recommend to anyone reading this

13 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Product was delivered within 18 hrs of ordering on free standard delivery. Good quality lights for the price, which was so cheap. Will use this company again. Thanks

30 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Quick and Easy

Ordering was very easy and the delivery was super-quick. The shaver light arrived well packed and in good order. I have not yet had time to fit it - but that looks to be easy, too. Rather impressed by Onlinelighting, actually.

31 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

What a fabulous lamp

What a fabulous lamp. Very reasonably priced. It arrived the next day. Easy to assemble and much admired.

27 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

Thanks so much.

Noté 5 sur 5 étoiles

Purchasing a Standard Lamp.

I was pleased to find the Standard Lamp at Onlinelighting however a box arrived yesterday, 25th January, which only contained the lampshade, the light bulb and the flex and plug. I have written to Onlinelighting asking when I can expect the remainder of the lamp. I was very pleased with the delivery driver, who was very polite. My apologies on further examination of the parcel on Sunday I found the remainder of the lamp and a friend helped me assemble it. I am very pleased with it. Thank you.

25 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement.

Noté 1 sur 5 étoiles

DO NOT ORDER FROM THIS SELLER!

DO NOT ORDER FROM THIS SELLER!! I ordered 2 wall spotlights from them. At that time they had an option for the suggested bulbs, But the bulb suitable for the fixture which were necessary for my electrician to install them. A few days later I spoke with an agent who advise me that the bulbs were back in stock and I placed an order over the phone. Once `I received them the electrician did the install. But the bulbs they sent sits way-out above the edge of the spotlights. I contacted them about this and sent photos, but all they were willing to do was to replace the spotlights. This meant that I would have to call out the electrician to remove them and then come back again to install whatever replacement I deiced upon. This would be extremely costly to carry out. I rang again and apprised them of the situation and asked if they would be willing to meet some of the the re-install cost as it was their fault. They told me they would be unwilling to to do anything about it other than to send me 2 new spotlight units. This is the reason I'm giving them 1 star. If it were possible I would give them 0 stars. I recommend to go to another retailer as Online Lighting's customer service is really appalling.

15 décembre 2023
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

Perhaps you could send identifying details to customerservice@onlinelighting.co.uk as despite our best efforts we cannot locate you on our system.
The Customer Care Team

Noté 5 sur 5 étoiles

Efficient and as described.

The item(S) arrived quickly, were well packed for transit in recyclable packaging. All products were as described and good value for money. Would recommend.

25 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We are very thankful for your very kind comments.

Noté 5 sur 5 étoiles

Quick delivery next day

Quick delivery next day, the lights were very high quality, well made easy to fit

24 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We are delighted you are so pleased with your purchase

Noté 4 sur 5 étoiles

Service fine product disappointing

OK so the company were fine. Kept us informed. Product delivered before availability date advised.

However product was not as substantial as hoped possibly a shortfall in the design. The look is exactly what we wanted but fittings are weak

20 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement

Noté 5 sur 5 étoiles

Ordered some medium picture lights

Ordered some medium picture lights. The were delivered super quick and they look lovely on the wall

16 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

Many thanks for taking the time to comment.

Noté 5 sur 5 étoiles

Fast and efficient

Had just what I was looking for and super fast delivery. Very happy. Thank you

30 octobre 2023
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We are delighted you are so pleased with your purchase.

Noté 5 sur 5 étoiles

Very Happy Customer.

Good website. Good description of the product. Fast and very safe delivery. I am a very happy customer and will buy from Online lighting.co.uk again.

6 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

We work very hard to provide excellent customer service so thank you for
your acknowledgement

Noté 5 sur 5 étoiles

Ordered ceiling light for first time…

Ordered ceiling light for first time with this company. Very effecient service and product is of very good quality and good value too. Highly recommend!

3 janvier 2024
Avis spontané
Logo de Onlinelighting

Réponse de Onlinelighting

Thank you, we look forward to you shopping with us again soon.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus