We are really pleased with our order very good ordering service and excellent communication. The lights are good quality and easy to install. We will be back to order some more lights and will be r... Voir plus
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Lisez les avis des autres
Great products, loads to choose from in the range. Delivery was the next day, all correct and well packaged! Can’t ask for much more - will definitely be using again!
Good prices and products, but terrible customer service. Their payments platform crashed half way through an order with no confirmation – which I placed again. I then tried to return the second order.... Voir plus
L'entreprise a répondu
Lights ordered on a Sunday evening and delivered to NI by early afternoon on Thursday. Well packaged, inner and outer boxes in pristine condition. Lights are fantastic. Really good quality, really... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Here at Online Lighting we offer an extensive range of quality home lights and lighting. With secure online ordering and express delivery on all products, we are sure you will enjoy shopping with us.
Coordonnées de contact
24-26 Vincent Avenue, MK8 0AB, Milton Keynes, Royaume-Uni
- info@onlinelighting.co.uk
- www.onlinelighting.co.uk
4,6
Excellent
631 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Beautiful lights
Beautiful lights! I'm very impressed. Exactly what I wanted.
30 avril 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we look forward to you shopping with us again soon.
Kind regards
The customer care Team
I bought 2 security lights from this…
I bought 2 security lights from this company, 1 has a camera the other just a PIR security light , the pir one started flickering so I contacted the company and they said they would send me a replacement light, well that was over 3 weeks ago ,I have emailed the several times, but no answer back. Looks like I better go to B&Q and buy another light
12 avril 2025
Avis spontané
Réponse de Onlinelighting
Perhaps you could send identifying details to customerservice@lighting-direct.co.uk as despite our best efforts we cannot locate you on our system.
Kind regards
The customer care Team
I’ve ordered a lamp battery powered for…
I’ve ordered a lamp battery powered for a painting and they said it’s comes in in 3-4 days, i’ve waited two weeks I’ve called them and they forgot about my order , and in the end, I’ve got it after two days in future, I know I’m not gonna order from them anymore 👍
18 avril 2025
Avis spontané
Réponse de Onlinelighting
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Kind regards
The customer care Team
Took ages to get here
Took ages to get here, as it ships from china, which is not lear on the website. but the product is superb, and well priced.
16 avril 2025
Avis spontané
Réponse de Onlinelighting
Thank you on behalf of the team.
Kind regards
The customer care Team
Excellent Customer Service
Good, informative, clear website, easy to create an order.
Very fast dispatch and delivery.
Responsive and helpful customer service, part of the order was damaged in transit, replacement was quickly arranged and delivered next day.
Very good buying experience, would definitely buy from Online Lighting again.
15 avril 2025
Avis spontané
Réponse de Onlinelighting
We work very hard to provide excellent customer service so thank you for your acknowledgement.
Kind regards
The customer care Team
It's annoying to be asked to do reviews…
It's annoying to be asked to do reviews for every purchase one makes these days, so I normally ignore those requests. But these guys are good, and I want them to be around next time I need light bulbs. So I'm doing this review and giving them 5 stars.
9 avril 2025
Avis spontané
Réponse de Onlinelighting
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
Excellent product and service
Excellent product and service, shade included all electrical fixtures.
1 avril 2025
Avis spontané
Réponse de Onlinelighting
We work very hard to provide excellent customer service so thank you for your acknowledgement.
Kind regards
The customer care Team
They answered the phone
They answered the phone, were able to answer my query over a product, in stock, next day delivery and great value, what more can I say👍🏻
25 mars 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we look forward to you shopping with us again soon
Kind regards
The customer care Team
Lots of choice at competitive prices
Lots of choice at competitive prices. Lovely outside light and delivered next day.. can’t get better service than that! This is the second time ordering from this company and will do so again in the future.
22 mars 2025
Avis spontané
Réponse de Onlinelighting
We are delighted you are so pleased with your purchase.
Kind regards
The customer care Team
My package has still not arrived and I…
My package has still not arrived and I have not had any notice from the company. It was next day delivery and it still hasn't arrived. I needed this for work and now I am not sure when it will arrive.
18 mars 2025
Avis spontané
Réponse de Onlinelighting
Perhaps you could send identifying details to customerservice@lighting-direct.co.uk as despite our best efforts we cannot locate you on our system
Kind regards
The customer care Team
Good quality lighting & selection
Good quality lighting & selection. Great price & value. Shipped quickly. No concerns or problem with recommending
17 mars 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we look forward to you shopping with us again soon.
Kind regards
The customer care Team
Easy ordering on a good website
Easy ordering on a good website. Extremely fast delivery I had it within 24 hours of ordering. Will use again
11 mars 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we very much value our customer’s feedback.
Kind regards
The customer care Team
Great lights and service.
Great lights and service.
Ordered around 8.00pm and they arrived the next afternoon.
Very happy and would use again.
12 mars 2025
Avis spontané
Réponse de Onlinelighting
Thank you so much for your lovely feedback.
Kind regards
The customer care Team
Fedex delivery appalling
The lights are fine, but Fedex was terrible. The website was not working and I couldn’t access the area where delivery Instructions could be entered. No notification of what address the items had been delivered to. Absolutely unacceptable
11 mars 2025
Avis spontané
Réponse de Onlinelighting
Please accept our sincere apologies. We have escalated the matter to our FedEx Account Managers and hope to have your order with you as soon as we possibly can.
Kind regards
Customer Care Team
Shining star of a firm!
Very good value. Exactly what I needed for my new staircase. Very quick delivery.
9 mars 2025
Avis spontané
Réponse de Onlinelighting
We are delighted you are so pleased with your purchase.
Kind regards
Customer Care Team
Fabulous
Fabulous! I was a bit uncertain at first as I’d never heard of them, but they were great! Delivered the light within 12hrs of ordering
3 mars 2025
Avis spontané
Réponse de Onlinelighting
We work very hard to provide excellent customer service so thank you for your acknowledgement.
Kind regards
Customer Care Team
Bought a pair of inexpensive up-down…
Bought a pair of inexpensive up-down outside lights and the quality is excellent, so don't let the prices fool you. Delivery was NEXT DAY, having placed an order the previous evening at about 7.00pm.
27 février 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we look forward to you shopping with us again soon.
Kind regards
Customer Care Team
Great lamp, great quality, great service.
Beautiful lamp arrived on time and was well packaged to avoid damage. Great quality. Would definitely order from this company again.
18 février 2025
Avis spontané
Réponse de Onlinelighting
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
Customer Care Team
Excellent service
Excellent service , arrived within a couple of days. Very pleased with my Astro outdoor wall lights , as described on the website very stylish and well made. Would highly recommend .
22 février 2025
Avis spontané
Réponse de Onlinelighting
We are delighted you are so pleased with your purchase.
Kind regards
Customer Care Team
Very happy with Online Lighting
Super-quick & efficient - ordered on Sunday and light was delivered the following day.
17 février 2025
Avis spontané
Réponse de Onlinelighting
Thank you, we very much value our customer’s feedback.
Kind regards
Customer Care Team
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