Optimax Eye Surgery Specialists Avis 

Had surgery this week in Cardiff. For my laser eye surgery, it went absolutely amazing I was Nervous for nothing, loving having new eyes no glasses the staff were all amazing. And top surgeon thank you all at Cardiff kings way much appreciated xxx

From initial contact through to having ops on both eyes, the staff at Optimax Glasgow were excellent. Nicki and Lauren ensure you are well informed and looked after pre and post op, and the surgery team make the experience easy and relaxing.
All the staff are welcoming and friendly, making a stressful situation easy to cope with throughout.
Should you require the need for eye surgery I would recommend Optimax Glasgow the place to go.

Everyone was brilliant, from the lovely ladies on tbe front desk to the surgeons.
The operation (2 in my case) went incredibly well with no mucking about or time wasting.
I would highly recommend using Optimax.

I had my laser eye surgery done at Optimax Birmingham, and I couldn’t be happier with the whole experience. From start to finish, everything went smoothly and completely stress-free.
A big thank you to Iqra and Amy — they were both so helpful, reassuring, and professional throughout the entire process. They made me feel comfortable and confident before, during, and after my procedure.
My surgery was a complete success, and my vision has improved wonderfully. I’d definitely recommend Optimax Birmingham to anyone considering laser eye treatment!

My experience at Optimax Manchester was truly phenomenal, encompassing every aspect from customer service to the expertise of the surgeons. The staff's dedication to patient care especially ASEN, SARAH and Gordon was evident from the initial consultation, where they patiently addressed all my concerns and provided thorough explanations. This level of attention and support made me feel valued and well-cared for throughout the entire process.

The professionalism and skill of the surgeons were equally impressive, instilling confidence and reassurance. Their expertise was evident in the detailed pre-operative assessments and the clear communication about the procedure itself. Knowing I was in such capable hands significantly eased any anxieties I had, making the entire experience feel safe and well-managed.

Overall, Optimax Manchester exceeded my expectations, delivering not only exceptional medical care but also a customer-focused approach that made the entire journey smooth and stress-free. The combination of outstanding customer service and top-tier surgical expertise makes Optimax a standout choice for anyone considering vision correction.

Cannot recommend Optimax enough! I went to Belfast branch and they couldn’t have been more attentive throughout the whole process. I was completely put at ease throughout the surgery and Dr Damani was amazing! Special shoutout to Fiona always a smiling face and happy to answer any questions!

The team in Glasgow put a a lot of time and effort into making sure that you’re okay and comfortable at every step in the procedure. They take a lot of time to make sure you understand everything and that you’re not rushed into anything.
Overall it was an exceptional experience.

Very helpful staff, very informative.

Natalia, Gordon and the rest of the team at Optimax Manchester have been amazing. The consultation, surgery and aftercare have been great. Very friendly and helpful staff. My eye sight is amazing with 20 20 vision, I really noticed when I went on holiday revently I was able to go swimming without being worried about not being able to see or even worse getting water in my eyes with contact lenses in. Thank you so much, I have already recommended a friend who's had a lense replaced. Many thanks

The Cardiff Clinic We’re superb so glad I decided to have the procedure

From start to finish the team at Leeds were professional, honest and very knowledgeable. The procedure was simple and straightforward (I had lens replacement) and was very quick. It is amazing to be able to see without glasses and contact lenses and I was able to drive after two days.

I had LASIK surgery at Optimax Peterborough in January 2025. It’s now October, and although my eyes are better than they were during the worst parts of my recovery, they are still worse than they were before surgery. I genuinely wish I had never gone ahead with it.
On the day of the procedure, I was left waiting for hours. Immediately after the surgery, there was an issue with my right eye. This was never properly explained at the time and only added to my anxiety. The aftercare that followed was inconsistent and reactive. I had to repeatedly push for help when things began to deteriorate, including multiple urgent visits, phone calls that went unanswered, and being passed between clinicians.
My right eye developed DLK (inflammation under the flap), then an epithelial erosion, followed by extreme dry eye and light sensitivity. I was unable to drive, unable to work, and unable to care for my child for weeks. My son had to live with his grandparents while I recovered, for nearly two months. I had to rely on work colleagues and family to get to appointments and was in constant pain for a long time. Even now, I suffer from dry eye and light sensitivity.
Optimax’s internal complaints process was dismissive. They eventually admitted communication could have been better but refused to take accountability for how distressing and disruptive this experience has been. They denied that anything went wrong, despite me needing months of follow-up, steroids, and support.

I’m writing this review 6 weeks after my surgery. I had my consultation at the Peterborough practice and everyone there was super friendly. I had my surgery at the Leicester practice. The doctor (I think their name was Dr Bohjani) was amazing. They were so reassuring and patient and talked me through everything they were doing. Honestly I wish I’d contacted them sooner. The surgery went great. They give you great aftercare advice. And I was able to see comfortably the next day. I’ve had a couple of check ups and my vision is perfect.

Just been discharged from the Brighton surgery after LASEK treatment and I couldn’t be happier. Great service from start to finish. The treatment itself was really smooth and the surgeon explained the whole process. I experienced high levels of discomfort for the first 24 hours but this was managed by the pain drops. I was back to day driving after a week and night driving after a month. Thank you to everyone at Optimax Brighton.

Excellent care from start to finish. Caring and professional. I felt I was in very capable hands

I had lens replacement at the Maidstone clinic March 2025. I have now been discharged with 20/20 vision after wearing glasses for 20 years.

I cannot fault the service I received. There was no hard sell and all the staff I encountered went above and beyond.

Big shout out to Isobel, Ineta, Ugo and Aimee.

Great customer service every step of the way.

I can highly recommend the Maidstone Clinic for 5 star treatment.

Thank you all.

I had Lens Replacement Surgery on August 9th. The results are great. Before I had to wear both reading and distance glasses, drove me crazy going between two sets of glasses. Now I can see perfectly. Yes you do get a halo from headlights at night but it's not that bad and I just wear anti glare glasses. Small price to pay for getting 20/20 vision back.
The staff were all amazing couldn't be more helpful and caring. Answered all questions and didn't push you into a decision. I highly recommend Optimax.

Optimax were very helpful throughout the process of my ICL treatment. It went extremely well and I am thrilled with the results.

Had LASIK done at Optimax Belfast and honestly couldn’t be happier. The team were super friendly, explained everything clearly, and made the whole process feel really easy. Recovery was straightforward and within a few days my vision was better than I ever imagined. No more glasses or contacts – absolutely life-changing. Highly recommend!

I was recommended by a friend and I did my laser eye surgery LASIK last 3 weeks and I gotta say it was so worth it and wished I took it sooner. The process was completely painless and even the first night which I was expecting discomfort, felt nothing and started driving the next day. My vision is now over 20/20 following the first aftercare check! Thank you Dr Jan and Optimax Manchester for the vision! I am already spreading the good word now.