I spent ages trying to choose a small acer and finding a supplier as I haven't ordered any trees on line before. My nerves were unfounded. My Acer palmatum Dissectum Ever Red arrived packaged beauti... Voir plus
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Lisez les avis des autres
Expert advice by super friendly people. We ordered 4 Tilea Cordata Greenspire trees in the Heavy standard category and we were astonished by the size and quality when they arrived. So it was obvious... Voir plus
L'entreprise a répondu
This company are awesome. Their trees are amazing, they are packed with great care and protection and the customer service team are calm, patient, and incredibly helpful. They edited my order when I w... Voir plus
I am quite disappointed with the trees. Both of them arrived looking very shrivelled and in need of water. Even the delivery driver commented on their poor appearance. The netting they were wrapped in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Jardin
- aussi dans
- Jardinerie
Écrit par l'entreprise
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
Coordonnées de contact
River View Farm, Leathley Lane, LS21 2JR, Leathley, Royaume-Uni
- 01943 660870
- www.ornamental-trees.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Healthy trees…
Over the years,I have purchased 6 trees in total and they have been healthy and still going strong. I purchased 2 prunus trees and they were tall and exactly as advertised. The delivery company were a bit of a disappointment and I did get a response from customer service when I raised concerns. It was sorted and trees arrived next day. Highly recommend.
23 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your review and continued support; it is very much appreciated. We are pleased to hear that our team were able to resolve the delivery issues quickly and efficiently, and that your trees have now arrived safely and are settling well in their new home. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Nice tree shape and been looked after
Nice shaped trees. No damage or signs of neglect. Well packaged. Delivered when stated. Not the cheapest but very good value.
23 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree has arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Delivery system unsatisfactory.
Delivery system of plants enclosed in a heavy wooden pallet was unacceptable. This leaves the householder with responsibility of having to pay to have it removed, especially if the householder is a women. They were unhelpful when contacted about this.
Secondly, two plants were not up to standard. Srbutus should have had flower and red fruit on display at this time of the yeat: it did not. Magnolia Genie also should have buds forming:there were none.
Will not be purchasing from this nursery again.
22 septembre 2026
Réponse de Ornamental Trees
Thank you for your review, and we are sorry to hear that you are not completely happy with our delivery methods and with a couple of the trees.
As with any living product, trees can sometimes behave differently to expectations, particularly following transportation. The movement and conditions during transit can affect flowering, and it is not unusual for a tree to need some time to settle into its new environment. In most cases, once planted and established, this should not affect the following flowering and berry season. This year has also been particularly challenging for many trees, with a large number entering dormancy earlier than usual.
In relation to the pallet delivery, unfortunately, delivery companies do not remove pallets after delivery. We do make this clear on our website, and pallets can usually be taken to local recycling centres, many of which accept them free of charge.
If you have any concerns about the condition of your trees, we would be happy to help. Please send our team some photographs of any damage or areas of concern, and we can assess these and provide the best advice while working with you towards a suitable solution.
Very good quality plant
Arrived promptly. A very healthy and good sized plant. Very well packaged.
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived in perfect condition and is settling well into its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived in perfect condition and is settling well into its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Really impressed with their service
Really impressed with their service. The tree was firstly very healthy and in great condition. Secondly, it was well packed and delivered by courier. The price was reasonable compared to other companies.
21 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely comments. We are delighted to hear that the quality of our trees and the level of service you received have met your expectations. We truly appreciate your support, and if you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Tree looks fabulous
Tree looks fabulous, packaging robust, delivery experience great after an excellent online website and ordering process .
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived safely and that everything ran smoothly from order through to delivery.. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Réponse de Ornamental Trees
Thank you so much for your lovely review and recommendation; we truly appreciate your support. We are delighted to hear your tree has arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Everything about my order was exceeded…
Everything about my order was exceeded my expectations, website, ordering, delivery, packaging and the tree’s. I wouldn’t hesitate to recommend this company, it’s products and I will be using them again.
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review and recommendation; we truly appreciate your support. We are delighted to hear your tree has arrived safely and is settling well in its new home and has exceeded expectations. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Great trees and service
The trees were delivered well within the prescribed time span and in good time to plant during early autumn. The quality of the trees was excellent - all in very good condition. Great care was taken with the packaging and transportation. To summarise I'm delighted with the trees and service and will definitely be buying all my trees from Ornamental trees in future.
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review and your continued support; we truly appreciate your support. We are delighted to hear your tree has arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Trees and shrubs
Really quality plants, very healthy, and look great, would highly recommend 👍 👌
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree has arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
I ordered a Japanese flowering tree as…
I ordered a Japanese flowering tree as a present and was pleased that, due to the recipient’s holiday I was able to change the date of delivery.
I was sent a photo by the recipient happily planting the tree.
21 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your review. We are pleased to hear that our team were able to accommodate your delivery arrangements for the recipient, and we are delighted to hear the tree arrived safely and is now settling well in its new home. If you or your friend ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Healthy Trees
Delivery on time, well packaged, great healthy trees, follow up email on how to plant and care for. Very impressed. Will look for more once I work out where to place.
22 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Expert and reliable
Always beautiful and healthy-looking plants. Delivery isn't rushed, but they do arrive more or less when expected.
21 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent service and very healthy…
Excellent service and very healthy shrubs and trees that were well packaged.
18 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your order arrived in perfect condition and is settling well into its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent service and very pleased with…
Excellent service and very pleased with my purchases. Highly recommend this company.
21 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely review. We are delighted to hear your tree has arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. We truly appreciate your support and recommendation. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Excellent service and communication…
Excellent service and communication from Ornamental Trees.
21 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Reliable Company
Bought from this Company before and found them very helpful and products as described
18 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your review. We are delighted to hear your tree arrived safely and is settling well in its new home. We hope it will provide you with many years of enjoyment. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
Ordered a extra large Betula Snow Queen…
Ordered a extra large Betula Snow Queen tree a few days later it was delivered in perfect condition and a lovely specimen. All the way from North Yorkshire to Suffolk the delivery driver was helpful and polite and placed the tree where I asked it to be left. Cant fault my experience with this company everything was excellent from ordering to communication on expected delivery right through to receiving it. Perfect. Highly Recommend Ornamental Trees for your purchase.
16 septembre 2026
Réponse de Ornamental Trees
Thank you so much for your lovely comments. We are delighted to hear your tree arrived safely and is settling well in its new home, and we hope it will provide you with many years of enjoyment. Our drivers take great pride in the service they provide to our customers, so we are especially pleased to hear everything went well with your delivery. We truly appreciate your continued support and recommendations. If you ever require any further gardening advice or aftercare, please do get in touch with our team, who are always happy to help.
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