Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!
L'entreprise a répondu
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Lisez les avis des autres
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Voir plus
L'entreprise a répondu
Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Voir plus
L'entreprise a répondu
Getting quote was fine But i had a very navigation issue getting through the payment process. It might have been me but dont normally struggle.
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance de vélos
- aussi dans
- Agence d'assurance
- Compagnie d'assurance habitation
- Compagnie d'assurance sportive
- Compagnie d'assurance voyage
À propos de Pedal Cover
Écrit par l'entreprise
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Coordonnées de contact
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Royaume-Uni
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Claim experience
Quick, professional and helpful response to my claim. Thank you.
24 juin 2025
Avis spontané
Réponse de Pedal Cover
Hi Ben, Thanks for the great review! I'll pass your feedback onto the claims team. Happy Cycling, Team Pedal Cover
Very Helpful and easy to deal with
17 juin 2025
Réponse de Pedal Cover
Hi Thomas, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Constant policy wording changes
We’ve been with pedal cover for about 6 years and they have been great. Unfortunately they keep changing their underwriter which means the policy cover and wording changes. This year they changed their underwriter which made the flood wording different. I had to contact them and they came back saying there would be an eye watering £2500 months excess for flood protection on our policy. Our house has never flooded but it is 150m away from a river, but significantly higher up. I renewed with them this year but if there is the same issue again next year we will move to another insurer who doesn’t change the policy wording every year.
15 juin 2025
Réponse de Pedal Cover
Hi Jamie, Pedal Cover has been running for over 10 years and in this time we have only had 2 changes of underwriters for our home & bike policies, our last change of UW & policy wording was in 2021, therefore it is unfair to say we change the policy wording every year or constantly, as this is not at all reflective of the situation. Despite the change of UW this year, the policy wording itself has changed very minimally, however, different insurers use different rating factors to determine the risks and premiums. Although your property has never flooded, there has been flooding in the immediate area within the last year, therefore, the insurers have reflected this risk in the higher flood excess. If you wish to discuss this any further or have any other queries, don't hesitate to get in touch. Stay safe, Team Pedal Cover.
Home and Travel insurance
I’ve got home insurance (which also covers all my bikes) and travel insurance (which covers me for multi sport training and racing abroad). The policies are great and cover everything I need. No quibbles last year either when I had to unfortunately make a claim.
8 juin 2025
Réponse de Pedal Cover
Hi Dean, Thank you for the lovely review & for your continued support over the years. Stay safe, Team Pedal Cover
The website is super easy/customer…
The website is super easy/customer friendly, especially regarding data capture making taking out the insurance very straight forward.
11 juin 2025
Réponse de Pedal Cover
Hi Eamon, Thanks for the great review! Happy Cycling, Team Pedal Cover
Pedal cover come in half the price of…
Pedal cover come in half the price of my renewal quote .Easy to use website.I recommend this company!
10 juin 2025
Réponse de Pedal Cover
Hi Guy, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Friendly quick response and answered my…
Friendly quick response and answered my questions.
Plus they did not try and sell me any other insurance that they may offer.
1 juin 2025
Réponse de Pedal Cover
Hi Robert, Thanks for taking the time to leave us a great review & for the continued support over the years. Happy Cycling, Team Pedal Cover
Really good service
Really good service. Straightforward, well explained and friendly customer service experience.
9 juin 2025
Réponse de Pedal Cover
Hi James, Thanks for taking the time to leave us a review, it really means a lot! If you need anything further, don't hesitate to ask. Team Pedal Cover
Pedal cover are 1st class for supporting claims
I had to make a claim for accidental damage to a much loved bike. Pedal cover were rapid in their response and offered me excellent support and options. Pedal cover staff are always really helpful and go that extra mile, making you feel valued. I’d highly recommend pedal cover for your contents and bike insurance. I also use pedal cover for travel insurance too.
10 juin 2025
Avis spontané
Réponse de Pedal Cover
Hi Lynda, Thank you so much for such a lovely review, it really means a lot. I've passed on your feedback to the whole team. Stay safe & Happy Cycling, Team Pedal Cover
Altitude with road bike
Great to get the insurance that covers cycling at high altitude.
Strange that I had to get a mountain bike add-on for the altitude, yet I'm not doing any Mountain biking.
Also I would like an option to insure my bike on the trip, perhaps as a high value baggage item.
30 mai 2025
Réponse de Pedal Cover
Hi Chris. Thanks for your review, I will pass on your feedback to rename the activity to MTB or Road Cycling above 3,500m. With regards to cover for the bike - we do offer this but it is a separate policy from the travel policy. Please use the 'Bike' option on our website. Happy Cycling, Team Pedal Cover
Quick and easy to complete the form
24 mai 2025
Réponse de Pedal Cover
Hi Ian, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Great cover, great price and easy to set up
I was unsure what package I needed for cross country mtb racing, a quick phone call and all was explained. The online form took 5 minutes to complete and the quote was much better with same cover as the company that British cycling recommended.
Would highly recommend pedal cover to anyone
21 mai 2025
Réponse de Pedal Cover
Hi Simon, Thanks for taking the time to leave us a great review - it really is appreciated! Happy Cycling & Safe Travels, Team Pedal Cover
operator was friendly and wanted to…
operator was friendly and wanted to help
reasonable prices, actually cheaper than last year!
15 mai 2025
Réponse de Pedal Cover
Hi Russell, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager. if you need anything further, don't hesitate to ask. Team Pedal Cover
Competitive and easy
Quick and easy quote. Very competitive. Great telephone service when needed to amend a detail.
12 mai 2025
Réponse de Pedal Cover
Hi Andrew, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Réponse de Pedal Cover
Hi James, Thanks for taking the time to leave us a great review! Enjoy your trip & stay safe, Team Pedal Cover
Great service made very easy with value…
Great service made very easy with value for money
10 mai 2025
Réponse de Pedal Cover
Hi Lionel, Thanks for taking the time to leave us a great review! Happy Cycling & Safe Travels, Team Pedal Cover
So helpful in creating a bespoke policy…
So helpful in creating a bespoke policy that truly understood my situation with bikes, really helpful customer team and flawless process. Impressed.
28 avril 2025
Réponse de Pedal Cover
Hi Alex, Thanks for taking the time to leave us such a lovely review, it really means a lot! If you need anything further, don't hesitate to ask. Team Pedal Cover
Efficient service
2 mai 2025
Réponse de Pedal Cover
Hi, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Exceptional Customer Service
Rebecca was really helpful, patient and knowledgable, really pleased with the service and cover.
24 avril 2025
Réponse de Pedal Cover
Hi Carol, Thanks for the really lovely review! Stay safe, Team Pedal Cover
Easy to get a quote on line
Easy to get a quote and cover and well tailored to cycling holidays
24 avril 2025
Réponse de Pedal Cover
Hi, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
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