Good on clarifying medical exclusions for travel policy. Not the cheapest- but wide ranging cover on bike holidays. Would be good if included theft!
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our 2nd year with Pedal Cover.Still reasonably competitive on price.Had to make one claim which was reasonably straight forward process.Would have been nice to have had a follow up call to make sure e... Voir plus
L'entreprise a répondu
Website is really easy to use and allows for bike additions to be priced before confirming, rather than having to chat with someone. Staff super friendly whenever I've had interactions over the p... Voir plus
L'entreprise a répondu
Getting quote was fine But i had a very navigation issue getting through the payment process. It might have been me but dont normally struggle.
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance de vélos
- aussi dans
- Agence d'assurance
- Compagnie d'assurance habitation
- Compagnie d'assurance sportive
- Compagnie d'assurance voyage
À propos de Pedal Cover
Écrit par l'entreprise
Pedal Cover provides specialist insurance for cyclists in the UK.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
We arrange bicycle insurance, home insurance for cyclists, and cycle travel insurance.
Our products are designed around how cyclists actually ride, store, and travel with their bikes, rather than generic household or travel assumptions. We work with established UK insurers to provide clear, appropriate cover for different types of cyclists and households.
Coordonnées de contact
Abbey Road, Ewenny, CF35 5BN, Vale of Glamorgan, Royaume-Uni
- 0800 121 4424
- enquiries@pedalcover.co.uk
- www.pedalcover.co.uk
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Pedal Cover
Hi Gerald, Thanks for taking the time to leave us a great review! Have a great trip, Team Pedal Cover
you get to speak to a English speaking…
you get to speak to a English speaking human within seconds of making a call and they are very professional, long may this continue
14 avril 2025
Réponse de Pedal Cover
Hi Stephen, Many thanks for the review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Great cycle holiday travel insurance
I was researching travel insurance for cycle touring that also included winter ski insurance and Pedal cover fitted the bill at a good price.
16 avril 2025
Réponse de Pedal Cover
Hi Paul, Thanks for taking the time to leave us a great review! Have a great trip, Team Pedal Cover
Perfect insurance for my requirements…
Perfect insurance for my requirements and at a fair price. Always very helpful at responding to questions.
1 avril 2025
Réponse de Pedal Cover
Hi Phil, Many thanks for the kind review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Very happy
Very happy - easy to process, competitive prices, offers what I need, docs easy to access and understand. Would use again.
13 avril 2025
Réponse de Pedal Cover
Hi guys, Thanks for taking the time to leave us a great review! Enjoy your trip & stay safe, Team Pedal Cover
Above and Beyond
Joe Coughtrey was excellent at going through different cover, and had taken the time to sort out what I needed. Did all the proverbial legwork so I didn't have to. Went above and beyond
25 mars 2025
Réponse de Pedal Cover
Hi Stanley, Thanks for taking the time to leave us a review, it really means a lot! I've passed your feedback onto Joe's line manager. if you need anything further, don't hesitate to ask. Team Pedal Cover
Well I haven’t made a claim
Well I haven’t made a claim, my insurance has automatically renewed, so I didn’t have to run around finding someone else to do it !
5 avril 2025
Réponse de Pedal Cover
Hi Andrew, Many thanks for the kind review and for your continued support. Stay safe & Happy Cycling, Team Pedal Cover
Réponse de Pedal Cover
Hi John, Thanks for taking the time to leave us a great review! Happy Cycling, Team Pedal Cover
Everything is great until you have to…
Everything is great until you have to make a claim. They try their best to not pay you, and do not show any sympathy or remorse.
Turns out their 'accidental damage' cover is not accidental damage at all, it's only if you are involved in a crash while riding.
Had I dived deep into the small print I would've known. I'm writing this so others are aware.
12 février 2025
Avis spontané
Réponse de Pedal Cover
Hi Archie, sorry to hear you feel this way following the result of your claim. Our definition of accidental damage is: “A sudden or unexpected crash, fall, or impact while using or transporting your pedal cycle that results in damage to you and/or your pedal cycle during the period of insurance.”
This is clearly stated (more than once) in the policy wording, so it’s not hidden away in the small print. Damage to the bike caused by using a roof rack that isn’t compatible with carbon frames does not fall within this definition. Hope that helps clear things up. Team Pedal Cover.
Great cover & really helpful if you…
Great cover & really helpful if you need to contact.
12 mars 2025
Réponse de Pedal Cover
Hi Kieran, Many thanks for the kind review and for your continued support over the years. Stay safe & Happy Cycling, Team Pedal Cover
Réponse de Pedal Cover
Hi Louise, Thanks for taking the time to leave us a review, glad you are happy with the service provided. Stay safe, Team Pedal Cover
Réponse de Pedal Cover
Hi Jeff, Many thanks for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Renewal all went through good
19 mars 2025
Réponse de Pedal Cover
Hi Colin, Thanks so much for the kind review and for your continued support over the years - it truly is appreciated. Stay safe & Happy Cycling, Team Pedal Cover
Excellent
The website is very easy to navigate around and check my insurance details, both for bikes and home. It is essential to us to have the bikes insured separately, as we have been caught out by previous home insurance companies. It was easy to amend and update. Thank you
5 mars 2025
Réponse de Pedal Cover
Hi Kate. Thanks for taking the time to leave us a review, much appreciated. Team Pedal Cover
Actually being able to speak to a human…
Actually being able to speak to a human is a positive.
6 mars 2025
Réponse de Pedal Cover
Hi, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Réponse de Pedal Cover
Hi Sally, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Stay Safe, Team Pedal Cover
Réponse de Pedal Cover
Hi, Thanks for taking the time to leave us a review and your continue support of Pedal Cover, it really is appreciated. I've passed your feedback to the advisor who assisted with your policy. Stay Safe, Team Pedal Cover
Just helpful in general.
14 février 2025
Réponse de Pedal Cover
Hi Jason, Thanks for taking the time to leave us a review, much appreciated. Glad you are happy with the service provided. Stay Safe, Team Pedal Cover
I was impressed
I was impressed that Pedal Cover provided insurance that was appropriate for me as a cyclist. The cover offers of most companies is skewed to suit those with one cheap bike and does not make sense for a potential customer like me.
11 février 2025
Réponse de Pedal Cover
Hi Stephen, Thanks for taking the time to leave us a review. We would love your feedback on what we could have done to earn that extra star? Happy Cycling, Team Pedal Cover
Réponse de Pedal Cover
Hi Richard, Thanks for taking the time to leave us a review, much appreciated. I've passed your feedback to Hugh, the advisor who assisted with your policy. Stay Safe, Team Pedal Cover
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