Price & Buckland Avis 

1 896
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Good quality products, well organised and reliable business. I had one small issue with a faulty clip tie which was resolved within 24 hours. I was able to speak to a customer services rep on the ph... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy-to-navigate website with fast and efficient delivery. I had a question that was answered promptly, and although exchanges are not offered, returning a jumper that was too large was simple and has... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We unfortunately received an item of school wear delivered that was not as advertised. After contacting customer services, a prompt and efficient response was received from Megan Smith. Problem resolv... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Our kids' school made the switch to Price and Buckland about a year ago and I'm not impressed. The logo cardigans and sweatshirts, for example, which are an obligatory element of the school uniform,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'uniformes
  2. aussi dans
  3. Fabricant de vêtements de sport
  4. Fabrique de textile
  5. Fournisseur de textile
  6. Magasin de fournitures scolaires

Écrit par l'entreprise

Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(1 896)

64 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I placed an order with Price and…

I placed an order with Price and Buckland but realised that I used the wrong house number for delivery I emailed customer service where my mistake was corrected very quickly by Dianne who was very helpful and efficient Thank you for your help.

21 août 2026
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Réponse de Price & Buckland

Adrienne,
Thank you so much for taking the time to send us a review. I have passed it on to Dianne who is delighted, and I have thanked her for her great work! As you can imagine, we're incredibly busy at this time of year so it's great to hear we are maintaining our high levels of service.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Perfect fit

Easy to order. Used size guide provided. Uniform arrived in 4 days. Perfect fit. Delighted with quality.

22 août 2026
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Réponse de Price & Buckland

I am so pleased to read your feedback and delighted you're happy with our quality and service. Thanks for getting in touch.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Very good service as I ordered…

Very good service as I ordered something that I needed to cancel quite quickly and it was delt with straight away so happy with that.😊

21 août 2026
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Réponse de Price & Buckland

Sam,
I am so pleased to hear we were able to help you with your order and you were pleased with our customer service. Thank you for the 5* review. It's really appreciated.
Thank you,
Anthony Buckland

Noté 5 sur 5 étoiles

I am not what they call technical savvy…

I am not what they call technical savvy so when I ordered the complete wrong thing for my son for his new school I didn’t realise until other parents were talking about the new school uniform. In a panic I messaged Price & Buckland to ask what I could do and they straight away explained that I could return items and await a refund to order the correct items. The unfortunate thing is I checked out as guest and threw away the receipt as you do… Denise from Price & Buckland found my order and completed a return form for me and guided me to complete returns label with post office to send things back. I am very impressed with her support and was well looked after right from the beginning.
Thank you Denise.

15 août 2026
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Réponse de Price & Buckland

Samantha,
Thank you very much for your review and I am delighted to hear how well you were looked after by my customer services team. I have passed on the message and thanked Denise. Everyone works incredibly hard, particularly at this time of year, so it is very rewarding to received such positive feedback.
Many thanks,
Anthony Buckland

Noté 1 sur 5 étoiles

Cheap nasty material

Just had uniform delivered, am shocked of the cheap material. Haven't got a choice as the school changed companies. I really don't know why as before it was from Stevenson shop good quality stuff. The delivery we got today i say material that temu use. This is not going last l,printed logo instead of embroidery, few washing it's going come off. Will be complaining to the school. Absolutely rubbish.

15 août 2026
Avis spontané
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Réponse de Price & Buckland

Laura,
Thank you for getting in touch and I am sorry you feel the fabric is cheap. As schoolwear suppliers with over 65 years experience, we only use fabrics that are hard wearing and durable enough to stand up to the rigors of school life. As far as the printed logo is concerned, it was a decision made by school to opt for printing rather than embroidery and, whilst I appreciate your concerns that it might peel off, I can assure you that it really shouldn't.
Kind regards,
Anthony Buckland

Noté 1 sur 5 étoiles

Unprofessional

Name labels were stuck to the bag, why not put them in an envelope. Wrong house sports top sent.
Was told correct item would be sent as a priority. That wasn't the case. Emails sent with mistakes, need to read through before sending. Seems total lack of professionalism or actual interest in customer service.

31 juillet 2026
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Réponse de Price & Buckland

Tracey,
Thank you for taking the time to send us your feedback which we will fully take on board. We actually pride ourselves on our professionalism and excellent customer care so it is hugely disappointing to read your review but we will learn from it and take the necessary steps to improve.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Replacing an incorrect item

I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They answered very quickly and asked me to start a return. I then had to return the incorrect item, they helped me through this process and I popped to the post office where they scanned the QR code I had been sent and printed me a returns label. Within 4 days my return had been sent and I had received the correct item.
Everyone was so helpful, great service.

15 août 2026
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Réponse de Price & Buckland

Marie,
I am so pleased we were able to help in such a positive way. Many thanks for taking the time to give us your feedback which I will pass on to my customer services team.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Very fast and efficient delivery good…

Very fast and efficient delivery good communication

23 juillet 2026
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Réponse de Price & Buckland

I am so pleased to read you approve of our speedy service and regular communication. Thanks for getting in touch. Your feedback is really important to us.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

So easy to navigate the website

So easy to navigate the website, everything arrived quickly and the quality is amazing

15 juillet 2026
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Réponse de Price & Buckland

Samantha,
Many thanks for your fabulous feedback and I am so pleased you're happy with the quality of the garments and the service we've provided. Really appreciated.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Great place to get uniform for school…

Great place to get uniform for school ordered and it arrived quickly
I would 100% recommend it

18 juillet 2026
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Réponse de Price & Buckland

Heather,
Thank you so much for recommending us and for taking the time to get in touch. I will pass your message on to my team.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Ordering was easy

The site was easy to use and when I emailed them with a question they responded straight away. They also kept you fully informed of delivery times

22 juillet 2026
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Réponse de Price & Buckland

Lesley,
I am so pleased to hear you found the ordering process so easy and that you were impressed with our efficient communication. Thank you for writing such a positive review. It means a lot to my team who are working so hard at this very busy time of year.
Kind regards,
Anthony Buckland

Noté 4 sur 5 étoiles

The quality of the clothes is lovely

The quality of the clothes is lovely. However the delivery is extremely long. Took a 3 weeks . Then Royal mail messed me about for days pretending to deliver but they didn't. So had to go out of my way to collect from the post office.

11 août 2026
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Réponse de Price & Buckland

Alice,
I am so pleased to hear you're so happy with the quality of the uniform however I am sorry to hear your order took 3 weeks to deliver. You should have been informed of any delay on your order confirmation. We were clearly waiting for some stock to arrive because, as a general rule, orders are flying out the door within a few days. Also sorry to hear you were messed about by Royal Mail, which is obviously out of our control, but I appreciate it all adds to the inconvenience. Thank you for taking the time to leave a review.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Fantastic customer service

I made a mistake when ordering my daughter's uniform but reached out to the team to see if they could help. I had a reply and a resolution within minutes which resulted in saving me time and money. Thank you!

3 août 2026
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Réponse de Price & Buckland

Karen,
Many thanks for getting in touch and I am delighted we were able to be of help. We always to try our very best to be of service where we can. Your review is enormously appreciated and I will pass it on to my customer services team.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Excellent service

Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according.
Thank you so much!!

5 août 2026
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Réponse de Price & Buckland

Amy,
Many thanks for getting in touch and for your great feedback. It's greatly appreciated and I am so pleased we could be of service.
Kind regards,
Anthony Buckland

Noté 3 sur 5 étoiles

Good prices but poor material makeup

Taking on new schools without sufficient capacity is not ok, they just undercut on pricing - but not matched clothing quality and services. Good prices but poor material makeup (not pure cotton, bad for kids with eczema - you cannot give them a % wool content to wear). No physical store, stock levels poor (OOS) and whilst some things in cm or inches having some things in S/M/L sizes is useless especially when online-only. Not an enjoyable nor easy experience.

1 juillet 2026
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Réponse de Price & Buckland

Hi Claire
Thank you for you feedback, the sizing is something that we are looking into as we want to make it easier for people to order. We do offer Cotton blend jumpers and cardigans so we have requested further information for you as it would be good to get more detailed feedback from you in order to further improve.
Kind regards
Anthony Buckland

Noté 5 sur 5 étoiles

Outstanding customer service.

I ordered my daughter’s uniform for starting high school in September.
Fast delivery and quality clothing.
I had a problem with the courier service that delivered my items not a fault at all with Price and Buckland.
I contacted the customer service via email.
Quick response back.
Customer service is outstanding dealt with efficiently and professionally. I dealt with Laura and Diane they are a credit to have working for your company. thank you very much it was easy dealt with from start to finish which is very rare these days to have such a high standard of customer service.

12 juin 2026
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Réponse de Price & Buckland

Laura,
Thank you so much for leaving such a positive review and I am delighted, but not at all surprised, you received such excellent service. As a family run company we appreciate the importance of good service. I have thanked Laura and Dianne for their great work and they are so happy to have been mentioned....it means a lot to everyone. Thank you for taking the time to get in touch.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

No nonsense help when needed most

Having been rushed into hospital, I’d forgotten to complete an order which suddenly became quite urgent when I remembered a week later. Dianne was brilliant when I asked if the shipment could be prioritised, it was out the door to Royal Mail very quickly. There was no “pay for a courier” or “here’s a price”, just compassion, understanding and a desire to help. I don’t normally do reviews, but this one is fully deserved. Thank you Dianne and thank you Price & Buckland!

9 juin 2026
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Réponse de Price & Buckland

Jamie,
Thank you so much for posting such a lovely review. I have thanked Dianne, as well as the wider team, for providing such great service. I hope you are now feeling a lot better after your hospital visit. As a family run company we like to think we are able to be just that little bit more caring and understanding when help is required. Thank you so much again.
Kind regards,
Anthony Buckland

Noté 5 sur 5 étoiles

Great uniform supplier

Great uniform supplier. Fantastic quality items and quick delivery. Highly reccomend

1 mai 2026
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Nichola,
Thank you so much for recommending us and taking the time to send in a review. Your positive comments are really important to us.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Year 6 leaver hoodies

I ordered the Year 6 leaver hoodies through Price & Buckland. Dianne has been so helpful and helped me through the whole daunting task of such a big and varied order. The hoodies are true to size and very good value for money

19 mai 2026
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Réponse de Price & Buckland

Joanne,
I have thanked Dianne and she is delighted to have been mentioned in your review. Thank you so much for giving us your feedback and I am so pleased to hear how happy you are with the quality, service and value for money we offer.
Many thanks,
Anthony Buckland

Noté 5 sur 5 étoiles

Brilliant School wear

Brilliant School wear. Great prices too.

5 mai 2026
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Réponse de Price & Buckland

Christie,
So pleased you approve of the brilliant quality of our garments and the great value for money our garments offer. Thank you so much for the review.
Many thanks,
Anthony Buckland

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