Everyone I dealt with regarding my car situation was very helpful and did their best to get a suitable hire car for myself and my family. They were sympathetic about my situation and the vehicle was... Voir plus
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Proximo have been great whilst my vehicle has been in for repairs. They made sure the vehicle suited my needs and kept in contact through everything, and Dawn Joyner who collected the hire vehicle was... Voir plus
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From start to finish the whole process was dealth with by fantastic staff, phoned yesterday wav has just been delivered. I cannot fault the service i have received and highly recommend this company. J... Voir plus
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Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Écrit par l'entreprise
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Coordonnées de contact
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Royaume-Uni
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excellent
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Assad was absolutely fantastic
Assad was absolutely fantastic. He was very patient with me and helped with adjusting the boot hoist. He also took his time to explain all the features and made the whole experience easy for me.
29 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Ziggy,
Thank you for your fantastic feedback. We’re delighted to hear that Assad was so patient and helpful, making sure everything was explained clearly and the experience was easy for you. We’ll be sure to pass your kind words on to him.
Kind regards,
Will
Customer Experience
Dawn Joyner..very lovely lady.
Dawn Joyner..very lovely lady.. good handover..
29 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Nour,
Thank you for your lovely feedback. We’re delighted to hear that Dawn provided such a friendly and smooth handover. We’ll be sure to pass your kind words on to her.
Kind regards,
Will
Customer Experience
Very efficient and friendly service…
Very efficient and friendly service provided by Paul Edney when he collected the vehicle.
28 septembre 2026
Avis spontané
Réponse de Proximo Group
Good morning,
Thank you for your lovely feedback. We’re delighted to hear that Paul provided such friendly and efficient service. We’ll be sure to pass your kind comments on to him.
Kind regards,
Will
Customer Experience
First WAV Hire
Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on the WAV. He then demonstrated the hoist workings very carefully and showed me and explained about how important the seat belt and braking systems are. Making sure l understood it all correctly for complete safety, he is a credit to your company.
26 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Kath,
Thank you for your kind words. We’re so pleased to hear that Daniel provided such caring and thorough support, ensuring you felt confident and safe with the WAV. We’ll be sure to pass on your lovely feedback to him.
Kind regards,
Will
Customer Experience
Dawn was fantastic and a great customer…
Dawn was fantastic and a great customer service agent.
25 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Darren,
Thank you for your lovely feedback! We’re delighted to hear that Dawn provided such fantastic customer service. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Excellent Service and pickup from Paul
Excellent Service and pickup from Paul. Great communication and friendly handover. The drop off and speed at which we received this car was also fantastic. The team at proximo have been nothing but helpful and accommodating.
25 septembre 2026
Avis spontané
Réponse de Proximo Group
HI Miriam,
Thank you for your fantastic review! We’re delighted to hear that Paul provided such great service and communication, and that the team were helpful and accommodating throughout your journey. We’ll be sure to pass on your kind words to Paul and the team.
Kind regards,
Will
Customer Experience
A genuinely great experience
A genuinely great friendly service and great staff
25 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Leggy,
Thank you for your lovely feedback! We’re so pleased to hear you enjoyed the friendly service and had a great experience with our team.
Kind regards,
Will
Customer Experience
Neville was extremely helpful went out…
Neville was extremely helpful went out of his was to ensure everything was perfect and couldn't ask for better service
24 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Kane,
Thank you so much for your wonderful review! We’re delighted to hear that Neville went above and beyond to make sure everything was perfect. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Daniel molinas was the gentleman that…
Daniel molinas was the gentleman that delivered our vehicle and was brilliant. He explained everything fully and was very helpful. What an asset to Proximo. Thanks again Daniel
23 septembre 2026
Avis spontané
Réponse de Proximo Group
Good morning,
Thank you for your kind feedback! We’re so pleased Daniel provided such helpful and professional service. We’ll make sure he knows how much you appreciated his assistance.
Kind regards,
Will
Customer Experience
A WAV vehicle for our wedding anniversary celebrations
Neville delivered our WAV vehicle for our 30th wedding anniversary weekend celebrations.
He was very personable and friendly, and talked me through all the aspects of the vehicle.
I hope he had a wonderful time celebrating his mum's 85th birthday in Enniskillen.
Fantastic service, and a great hire vehicle.
Many thanks.
18 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Helen,
Thank you for your lovely review! We’re delighted Neville provided such friendly and professional service, and we hope you had a fantastic 30th anniversary celebration. We’ll be sure to pass on your kind words.
Kind regards,
Will
Customer Experience
Helpful and instructive.
23 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Taylor,
Thank you for your lovely feedback. We’re pleased to hear you found our service helpful and informative. We really appreciate you taking the time to share your experience.
Kind regards,
Will
Customer Experience
Outstanding service once again Proximo
Outstanding service once again Proximo! Masoud was polite, respectful and professional. He communicated his ETA and explained everything to me.
The vehicle that I borrowed was clean, tidy and well maintained. I am literally bowled over by Proximo’ s high standards of customer service and care. Thank you.
23 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Rachel,
Thank you for your fantastic feedback and for recognising Masoud’s professionalism and care. We’re delighted you were so pleased with both the vehicle and the service you received. We’ll be sure to share your kind comments with Masoud.
Kind regards,
Will
Customer Experience
Assad was lovely
Assad was lovely, very helpful in handing the curtesy car over to me. Even though addresses had been messed up he was open to a new address and it felt like it was no bother on his part. Appreciated.
23 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Will,
Thank you for your lovely feedback. We’re pleased Assad was able to make the handover as smooth and straightforward as possible, despite the change of address. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Highly Recommend 10/10 -Masoud from Proximo delivered the hire…
Masoud from Proximo delivered the hire car today, working alongside Motability to supply a hire car for my Husband while his Motability car is being repaired after an accident on Monday. They supplied a car with full handcontrols so it can be driven by my husband as well as myself. Accident happened on Monday at 3.30pm, by Wednesday at 9am the hire car was delivered to our house, very impressive how quickly this all happened. Masoud was great, very professional, friendly & realy helpfull & informative. Would highly recommend Proximo & Masoud, great service 10/10
23 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Helen,
Thank you so much for your wonderful feedback. We’re delighted Masoud was able to provide such a professional and helpful service, and that we could get a suitable vehicle to you so quickly. We’ll be sure to share your kind comments with Masoud and the team.
Kind regards,
Will
Customer Experience
A very easy way of staying mobile…
A very easy way of staying mobile whilst my WAV was off the road. The courtesy WAV was delivered and collected at convenient time. Everything was explained on delivery and collection. The WAV immaculate inside & outside. We could not ask for anything more.
22 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Zoe,
Thank you so much for your fantastic feedback! We’re delighted to hear that the courtesy WAV made things easier while your vehicle was off the road, and that you found the delivery and collection convenient.
Kind regards,
Will
Customer Experience
Very good and thorough handover with…
Very good and thorough handover with Assad this morning.
Assad was polite and professional. He showed us round the vehicle, explaining everything we needed to know.
Proximo have been brilliant.
21 septembre 2026
Avis spontané
Réponse de Proximo Group
Good afternoon,
Thank you for your fantastic 5-star review! We’re delighted to hear that Assad provided a thorough and professional handover and made sure you had everything you needed.
Kind regards,
Will
Customer Experience
When our vehicle arrived at our door…
When our vehicle arrived at our door the delivery driver Colin from the local delivery depot could not have been more helpful, he explained everything very clearly and was willing to go over it twice if needed.
Thank you for being so considerate.
18 septembre 2026
Avis spontané
Réponse de Proximo Group
Good morning,
Thank you for your wonderful review! We’re glad to hear that Dawn was knowledgeable, kept you informed, and made sure you were happy with your van.
Kind regards,
Will
Customer Experience
Dawn was very plesent and…
Dawn was very plesent and knowledgeable. She made sure we were happy with the van and told us everything we needed to know. Dawn also kept us informed of the time she would arrive here.
19 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Maurice,
Thank you for your wonderful review! We’re glad to hear that Dawn was knowledgeable, kept you informed, and made sure you were happy with your van.
Kind regards,
Will
Customer Experience
Assad dropped off my replacement…
Assad dropped off my replacement vehicle earlier and was great, explained everything thoroughly and made sure I understood everything, very helpful and professional
19 septembre 2026
Avis spontané
Réponse de Proximo Group
Hi Sarah,
Thank you for your kind words! We’re pleased to hear that Assad was professional, thorough, and made sure everything was clearly explained.
Kind regards,
Will
Customer Experience
Abbas was fantastic and very friendly…
Abbas was fantastic and very friendly and helpful
18 septembre 2026
Avis spontané
Réponse de Proximo Group
Good morning,
Thank you for your lovely feedback! We’re delighted to hear that Abbas was friendly, helpful, and made your experience a positive one.
Kind regards,
Will
Customer Experience
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