WAV hire car delivered yesterday by Christian. Excellent service. On time, friendly and professional. Time and care taken despite the heavy rain. All previous phone calls with the company were also e... Voir plus
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Lisez les avis des autres
Everyone I dealt with regarding my car situation was very helpful and did their best to get a suitable hire car for myself and my family. They were sympathetic about my situation and the vehicle was... Voir plus
L'entreprise a répondu
While my motorbility vehicle is in the garage, proximo have supplied me with a hire car. Their top chap, Assad, has brought the vehicle, fully explained everything I need to know about the car and the... Voir plus
L'entreprise a répondu
Just received my hire WAV to allow my husband to attend a close friend’s funeral. Daniel M delivered the vehicle. He was courteous, caring and took time to explain and demonstrate the instruments on t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Proudly employee-owned, Proximo is the UK’s leading provider of specialist replacement vehicles. We help major fleets and insurance providers keep their customers moving by supplying the right temporary vehicle, quickly and reliably. We also own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Proximo
Écrit par l'entreprise
- We own the largest fleet of adapted and wheelchair accessible replacement vehicles in the UK. With award-winning customer service and nationwide coverage, we respond quickly to get customers back on the road with as little disruption as possible.
Coordonnées de contact
Chantry Court Sovereign Way Chester West Employment Park, CH1 4QN, Chester, Royaume-Uni
- 0808 143 3810
- customerexperience@proximo.co.uk
- www.proximo.co.uk
4,9
Excellent
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Baldev singh very helpful and friendly…
Baldev singh very helpful and friendly and told me everything I need to know about the car
21 août 2026
Avis spontané
Réponse de Proximo Group
Hi Courtney,
Thank you for your lovely review! We’re so pleased to hear that Baldev was helpful, friendly, and made sure you had all the information you needed about the car. We really appreciate your feedback!
Kind regards,
Will
Customer Experience
Colin from.Proximo.was polite and…
Colin from.Proximo.was polite and prompt and took me through all the details very thoroughly.
19 août 2026
Avis spontané
Réponse de Proximo Group
Hi Kate,
Thank you for your fantastic review! We’re delighted to hear that Colin provided such a polite, prompt, and thorough service. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
Mo chowdry was good and service good…
Mo chowdry was good and service good and punctual
20 août 2026
Avis spontané
Réponse de Proximo Group
Good afternoon,
Thank you for your 5-star review! We’re delighted to read that Mo provided great service and was punctual. He'll be very happy to hear this.
Kind regards,
Will
Customer Experience
Excellent
Assad delivered our car exactly on time. He was extremely polite and couteous and very knowledgeable about the car. I did not feel rushed at all during the handover of the car.
19 août 2026
Avis spontané
Réponse de Proximo Group
Hi Denise,
Thank you for your fantastic review! We’re delighted to hear that Assad provided such a professional and informative handover and made sure you felt comfortable and unhurried throughout. We’ll be sure to pass on your kind words!
Kind regards,
Will
Customer Experience
Great service
Dawn was polite and professional. Extremely thorough and helpful. The whole experience was overwhelmingly positive. Thank you very much.
18 août 2026
Avis spontané
Réponse de Proximo Group
Hi Gareth,
Thank you for your kind feedback! We’re delighted Dawn provided such a polite, professional and helpful service. We’ll be sure to pass on your lovely comments.
Kind regards,
Will
Customer Experience
Des dropped car off and collected it he…
Des dropped car off and collected it he was friendly , informative and very professional he made the experience very smooth great job des
18 août 2026
Avis spontané
Réponse de Proximo Group
Hi Tracy,
Thank you for your lovely feedback! We’re delighted Des provided such a friendly and professional service and made the experience smooth.
Kind regards,
Will
Customer Experience
Great company to deal with
Great company to deal with. Rob A dropped of our hire car , explained all that we needed to know. He was very polite and helpful. We would highly recommend
17 août 2026
Avis spontané
Réponse de Proximo Group
Hi Beverley,
Thank you for your fantastic feedback! We’re delighted Rob provided such a polite and helpful service and made the handover easy. We really appreciate your recommendation and will pass on your kind comments to Rob.
Kind regards,
Will
Customer Experience
Professional delivery and collection.
Excellent service from Proximo team arranging the vehicle for us. Collection driver Chris was especially considerate and professional. Very friendly and helpful and he made handover an easy process.
17 août 2026
Avis spontané
Réponse de Proximo Group
Hi Keith,
Thank you for the fantastic review! We’re so pleased Chris provided such a friendly, professional and considerate service. We’ll be sure to pass on your kind comments.
Kind regards,
Will
Customer Experience
Baldev singh- driver
Baldev singh- driver
Customer service was good..kept us updated on delivery timee. Talked us through any marks on vehicle. Very pleased with the service
Collection of vehicle was good,
17 août 2026
Avis spontané
Réponse de Proximo Group
Hi Selina,
Thank you for your lovely feedback! We’re delighted Baldev kept you updated and made the collection process smooth. We really appreciate your kind words.
Kind regards,
Will
Customer Experience
Very easy to talk to and arrange…
Very easy to talk to and arrange details with. Neville was kind enough and professional enough to give a call saying when they would be picking their car up. Very friendly and polite and on time
13 août 2026
Avis spontané
Réponse de Proximo Group
Hi Amanda,
Thank you for your kind review! We’re pleased to hear Neville was friendly, professional and kept you updated throughout. We really appreciate your feedback!
Kind regards,
Will
Customer Experience
Paul was vey kind and polite
Paul was very kind and polite. He explained everything I needed to know, answered any of my questions and gave me a very detailed demonstration of the car and ramp. Thank you Paul
13 août 2026
Avis spontané
Réponse de Proximo Group
Hi Kim,
Thank you for your lovely feedback! We’re delighted to hear that Paul was so helpful and thorough, and we’ll be sure to pass on your kind comments to him.
Kind regards,
Will
Customer Experience
Great team at Proximo
Great team at Proximo. They couldn't have been more helpful in providing a temp wav vehicle while ours was in the garage. No questions or nonsense got on with it quickly . Such a refreshing change great job
13 août 2026
Avis spontané
Réponse de Proximo Group
Hi Paul,
Thanks for your brilliant feedback. It’s great to hear the team made arranging the temporary WAV vehicle quick and straightforward. We’re so pleased we could make things easier for you.
Kind regards,
Will
Customer Experience
Great company staff are excellent…
Great company staff are excellent provide great customer service to its clients. Big shout to Martin and Simon.
13 août 2026
Avis spontané
Réponse de Proximo Group
Hi Steve,
Thank you for the great review! We’re pleased to hear that Martin and Simon provided excellent customer service. We really appreciate the shout-out!
Kind regards,
Will
Customer Experience
Amazingly helpful staff
Fab service form the office team to make sure the car supplied would meet my disabled needs. When the arrived Colin was friendly and explaind all the features and made sure I was happy with all the adaptions and the overall condition of the car.
11 août 2026
Avis spontané
Réponse de Proximo Group
Hi Natalie,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that our office team and Colin were able to make sure everything was just right for your needs. It’s great to know you felt comfortable and well looked after. They'll really appreciate your kind feedback!
Kind regards,
Will
Customer Experience
Gentleman called Assad came around to…
Gentleman called Assad came around to re adjust the straps on the hoist of my replacement courtesy vehicle.He arrived nice and early and sorted the issue promptly and professionally. Thank you for everything. Great service.
11 août 2026
Avis spontané
Réponse de Proximo Group
Hi Malcolm,
Thank you for your wonderful 5-star review! We’re delighted to hear that Assad provided such prompt and professional service. We’ll be sure to pass on your kind thanks to him.
Kind regards,
Will
Customer Experience
Very proximate timing and very kind and…
Very proximate timing and very kind and helpful service, I am very happy with my experience, Assad was very helpful
11 août 2026
Avis spontané
Réponse de Proximo Group
Hi Carolyn,
Thank you for your lovely feedback! We’re delighted to hear you were happy with the service and that Assad was so kind and helpful. We’ll be sure to pass on your kind words to him.
Kind regards,
Will
Customer Experience
Dawn was pleasant
Dawn was pleasant.
And explained everything
Absolutely perfect service
10 août 2026
Avis spontané
Réponse de Proximo Group
Hi Mark,
Thank you for your kind words! We’re so pleased to hear that Dawn provided excellent service and explained everything clearly. We’ll be sure to pass on your lovely feedback.
Kind regards,
Will
Customer Experience
Dawn collected a hire car that I was…
Dawn collected a hire car that I was using whilst mine was being fixed. She was,excellent and very courteous when explaining the process and gave tips on how to obtain a car that I would be happy with, should I need to use them again
10 août 2026
Avis spontané
Réponse de Proximo Group
Hi Steph,
Thank you for your lovely review! We’re pleased to read that Dawn was so helpful and courteous throughout the collection. She'll be delighted to hear this.
Kind regards,
Will
Customer Experience
Proximo have been very quick and…
Proximo have been very quick and efficient. Still had all my details from before just needed tobe updated. Managed to have car delivered Monday morning from the lovely Dawn who went through everything with me at ease and efficiently. Nothing was to much trouble, very friendly and down to earth. I would recommend Dawn todo all deliveries. I am very pleased with the vehicle that the company have matched for me whilst my own WAV is in for repair. Thank you
10 août 2026
Avis spontané
Réponse de Proximo Group
Hi Beth,
Thank you for your fantastic feedback! We’re delighted to hear that Dawn made the delivery so easy and straightforward. We’ll be sure to pass on your kind words to her.
Kind regards,
Will
Customer Experience
Great service from Neville
Great service from Neville, called before car collection, all went very smooth. Great job, thank you
4 août 2026
Avis spontané
Réponse de Proximo Group
Hi Maria,
Thank you for your kind review! We’re delighted to hear everything went smoothly and that Neville provided a great service. We'll be sure to let him know.
Kind regards,
Will
Customer Experience
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