Purely Diamonds Avis 

From Engagement Ring to a Customer for Life.

I had a wonderful experience with Purely Diamonds. From start to finish, their customer service was amazing — friendly, knowledgeable, and genuinely caring. They made the process of creating my engagement ring easy and enjoyable, and the final result was absolutely beautiful.

The craftsmanship is excellent and their prices are very competitive, which made the experience even better. Because of how great everything was, I later purchased earrings and I’m already planning to return for wedding bands, a necklace, and a bracelet.

I highly recommend Purely Diamonds for both quality and service.

Fantastic service , knowledgeable staff, I asked questions on what’s app , these were answered promptly.

I have now purchased 4 rings in total and they are perfect, I’m not one for reviews but when the service and products are this good, they need special recognition.

Very friendly and helpful staff and I’m very happy with my ring.

I had an issue with the ring that was too big i called purely diamonds to discuss the issue and found the service very friendly and helpful in resolving the ring size issue fantastic service.

Team Purely Diamonds, we can’t thank you all enough for such a fabulous experience, and for producing an amazing set of beautiful bespoke crafted quality diamonds and platinum jewellery.

We feel very very happy and really fortunate to have found a wonderful jewellery house, Purely Diamonds in the heart of Hatton Garden in London, who not only listened to what we were looking for, before and during consultations, but went out of their way to satisfy our requirements for something truly special to me, which I know will continue to provide me with a thrill and immense joy for many years to come. Totally satisfied. Thank you for a great job, well delivered, beyond our expectations.

We will definitely and wholeheartedly be recommending you.

The company is one of a kind there is no pressure selling, you say what you would like and it is bespoke just for you nothing is too much trouble. I love the fact you can choose which metal, size of diamonds, clarity and length of chain and if you need a tweek they will do it for you without any trouble. The staff are so professional and friendly it’s a pleasure to go there.

Not sure how many years ago I came across purely Diamonds, but I have been extremely happy with the quality of the rings earrings and jewelry I have bought, even two bespoke rings made how we want. Fabulous

I have used Purely Diamonds in the past to buy necklaces for my wife from their impressive range of items. This time I wanted something very specific to go with an existing Emerald pendant.
I used an existing design as the basis and increased the size of the emeralds and the size of the necklace. First class service all the way through the process and the end result is exactly what my wife wanted. She is already planning her next design.

We have bought numerous rings from Purely Diamonds and each time have been so happy. The quality is amazing and the service provided is very good.

I’ve dealt with Tracey and Stephanie on numerous occasions and could not ask for better service.

Purely Diamonds quality in jewellery is second to none.

Will definitely deal again

Marc & Jules Shipley

Purely diamonds always provides quality at very competitive prices. Never get jewellery from anywhere else

My wife and I would like to thank Tracey, Clare and team for such a positive shopping experience.

My wife's engagement ring, which was 33 years old, had lost a stone and wasn't practical to repair.

We came across Purely Diamonds online and arranged a face to face appointment with Tracey in the Manchester office.

Tracey took time to run through ring options and sizes with my wife and she was very patient and knowledgeable.

The prices were so good my wife took the opportunity to upgrade her eternity ring.

The aftersales service from Clare and team was second to none.

I would recommend.

What an amazing experience, you can buy from purely diamonds with confidence.
The website is great and easy to navigate
Great selection of products. Selection made then great communication which gives confidence when your spending a lot of money online. Phoned them up answered straight away and gave me confidence my order was in hand. I received the item which was packaged beyond expectations. Delivered ahead of the date and when I opened the box I was blown away by the quality of the product. A family run business which puts the customer first. Well done guys and thank you for a truly amazing experience. 👌

Purely Diamonds are amazing, got my first ring from them in circa 2011, since then I have bought another four rings. The rings have varied from straight from the website to totally bespoke, the options they offer would suit many people and for more bespoke works, they give sound advice and work with you to get you your hearts desired piece of jewellery. A very happy customer, who will be back!

Amazing experience from start to finish with Tracey in Manchester. She made sure our wedding bands were exactly what we wanted and created a seamless process. Couldn’t recommend enough!
Amy & Ben

My partner found purely diamonds online, before going into the Manchester branch for an appointment.From the start customer service was amazing, Tracy was very knowledgeable and helped him every step of the way. We were able to get an appointment quickly for resizing and have since been back for our wedding bands. I sent over options to Tracy via email, she sent me pictures of my choices and a few more on her hand with my engagement ring on, which was really helpful, before booking an appointment to see them a couple of days after.
I have only positives to say about this company.
Thank you again for helping us!
Keira & callum

Tracey from the Manchester branch helped us throughout our purchase. She went above and beyond and made everything nice and easy.

Very good from start to finish. Excellent Customer Service snd advice
Very professional throughout the whole process. Stephanie was great was even able to find us a diamond size upgrade for same price.

Tracey was amazing. Very professional, she gave us some great advice and helped us narrow down our choices to the perfect ring. We’re so happy, we’re coming back soon for wedding bands because she was so brilliant. Thank you so much Tracey.

Beautiful ring, customer service is fantastic, big thanks to Clare for all the help, highly recommend!