RIGHTIO Avis 

14 026
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

AVOID - you can find better!! New Boiler was fitted 2-3 months ago, all seemed good, but hadn’t noticed that the water connection wasn’t sealed properly. Only noticed now as it had blew the elec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good price. Excellent customer service on the call and the Engineer was top class, really nice guy, explained everything really well and clearly cared about doing a good job. I'm really happy.... Voir plus

Noté 3 sur 5 étoiles

Great on the phone, promised attendance same day and quoted a price. (Can’t understand why first hour charge inc call out fee, labour & parts would be same rate for subsequent hours tho?). Turned up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe was helpful, thoughtful and patient explaining everything with care and consideration. He cleared away afterwards and said if there were any problems to get in touch. Most thoughtful. An asset... Voir plus

À propos de l'entreprise

  1. Plombier
  2. aussi dans
  3. Électricien
  4. Fournisseur de chauffage
  5. Serrurier
  6. Service d'installation du gaz

Écrit par l'entreprise

We are a national company with the highest standards, and resources to deal with any problem, but because we have a network of engineers throughout the country we're always local and close by for our customers.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

14 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(14 026)

382 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid do not use this company.

Avoid do not use this company.
Gave them a call to change a stop velve under sink the gland had a slight weep which he did stop by cranking it as tight as he could which is a no no.
Then we went out into the street to turn the main stop velve off i went back in house to check water had stopped but was still running he then said the velve in the street was vaulty and i need to call severn trent because water was still running he suggested putting a new stop velve above the old one which is poor practise so another no no all this whilst water still running which i said no and i still got charged £125 plus vat for him being here for 15 mins.
Severn trent came out 2 days later and confirmed nothing wrong with valve in the street so if you want to pay to have a job not done this is the company for you

19 juin 2026
Avis spontané
Logo de RIGHTIO

Réponse de RIGHTIO

Hello Dawn,

We're very sorry to read about your experience and sincerely apologise that we didn't meet your expectations.

We understand how frustrating it must have been to feel that the issue wasn't resolved, especially after Severn Trent later advised there was no fault with the external stop valve. We take feedback like this very seriously, as we always aim to provide accurate advice and a high standard of workmanship.

We'd really appreciate the opportunity to look into this further. Please contact directly with your job reference or contact details so we can review the engineer's report, investigate what happened, and discuss your concerns with you.

We apologise again for your experience and hope you'll give us the opportunity to make this right.

Noté 5 sur 5 étoiles

I rang Rightio and the plumber came…

I rang Rightio and the plumber came out within two hours! He was polite and friendly.
The job was completed quickly and efficiently. I wouldn’t hesitate recommending Rightio to anyone. Great service from start to finish. 10/10

25 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Dear but do work to a high standard

They are pretty dear, but the service is very good indeed. The Lewisham plumbers/engineers come when they say they will, come with the parts, get the work done within the quoted time and leave everything working and tidy after them. Only gripe: he left the smart-controlled boiler switched to 'summer mode' and we had a chilly snap a few days after. Took m a while to figure out why I had no CH!

29 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Customer service is really good and…

Customer service is really good and staff are polite and thorough. Job was complete efficiently and quickly and have no complaints about the work. The only negative is it’s very expensive. I paid £300 including parts to fix a leaky toilet. Would recommend if you can afford a slightly more expensive service

12 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience with Rightio was…Fabulous company

My experience with Rightio was excellent from the minute I phoned them. Customer service was fab, call out was prompt, no call out fee and the engineer Owen was amazing if I could give him 10 stars I would!! Friendly, polite and very helpful.
Was extremely happy with the work and price and was so happy that I took out a Care Club plan with them so now I have peace of mind too. Well done Rightio!

9 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

We had a burst pipe in the bathroom

We had a burst pipe in the bathroom. Rightio gave us the best quote and the engineer Hamid turned up on time and completed the job within the hour. This company is very efficient and professional. I would thoroughly recommend them.
S Flynn

17 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

On time

On time, and gave us an update about his arrival time. Replaced our faulty electric shower without difficulties. Pleasant and enthusiastic, Knowledgeable and quick.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

An absolutely incredibly efficient service

An absolutely incredibly efficient experience. The answer the phone right away took down all my details and explained everything about the job and the fee. I was sent a reminder by text and telephone when the engineer was going to come. The arrived was very cheerful and fixed the issue in minutes. We are very grateful.

17 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I'd give zero stars but web page won't…

I'd give zero stars but web page won't let me. Absolute charlatan of a company. Don't turn up when promised, misdiagnose serious issues, bombard with calls as each shift doesn't have full case details. Only interested in closing case off their system, not in fixing actual problem

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USED THIS CONPANY

DO NOT USED THIS CONPANY. AVOID, OVER PRICED. RIDICULOUS CONDESCENDING CUSTOMERS SERVICE STAFF.
What a joke of a company.
Check all work carried out by there so called plumbers. They TOOK all my copper pipes out of my bathroom. I only had a radiator fitted. Well over priced for it as well. WOW and the customer service even worse.
AVOID before you get ripped off.

16 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Leaking washing machine inlet valve.

The engineer arrived on time and was courteous and efficient.
After completion of the job (a leaking washing machine inlet valve) the leak reappeared the next day. The engineer was easily contacted and picked up a new valve on route. This was successfully fitted and there have been no further problems.

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Owen has just finished repairing a leak…

Owen has just finished repairing a leak on my bath, what a Trojen the job was extremely difficult but he stuck with it until the end, I can't thank him and Rightio enough, excellent job thank's once again.

12 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Experienced staff who get things done

My mother, who is nearly 90, had a leak coming from the bathroom/airing cupboard area, through her kitchen ceiling. We had to turn off her water supply. I spent 48 frustrating hours trying to get this addressed, through a major supplier who she was insured with. After several calls, a lot of misinformation and two visits from people sent out by them, who did absolutely nothing (jobsworths), I called Rightio Plumbers, who kept to their word, sent someone out the same day and resolved the issue in less than 15 minutes. High praise goes to Adeel, who used his experience and intellect, to test out his theory, after a quick summary from us. He wasn't afraid to take things apart and get to the root of the problem, which was actually a minor connection problem under the bath. An expensive 15 minute 'repair', but sometimes you have to pay for experience and know-how and we were highly delighted with Adeel and Rightio. The telephone staff were helpful and polite too.

3 avril 2026
Avis spontané

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