Route One Avis 942

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de skateboards
  2. Magasin de vêtements pour hommes

Écrit par l'entreprise

Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.


Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

942 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, possibly earlier than expected, nice information and updating for tracking and easy ordering.

24 avril 2026
Logo de Route One

Réponse de Route One

Hey there,

Fantastic to see - thank you for the great feedback.

So pleased your purchase arrived promptly.

Enjoy!

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

As good as always

24 avril 2026
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Réponse de Route One

Hey Ethan,

Thanks for coming back to us - we truly value your loyalty!

Appreciate the review and hope to see you back again soon.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

The items I purchased were exactly what…

The items I purchased were exactly what I expected, and the delivery time was very swift. I would definitely purchase from Route One again. .

24 avril 2026
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Réponse de Route One

Hi there,

Thank you so much for your great feedback! We're really glad to hear your items were exactly as expected and that your delivery arrived swiftly.

We truly appreciate your support and look forward to your next purchase!

All the best,

Maddi
Route One Customer Care

Noté 5 sur 5 étoiles

First time buying from route one

First time buying from route one, bought my own skateboard on the weekend and it was shipped Monday and arrived Tuesday which was excellent and then on Tuesday I also ordered a skate tool and that arrived on Wednesday, excellent service from them and quick delivery, will definitely be buying from them for future needs 👍

28 avril 2026
Avis spontané
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Réponse de Route One

Hi there,

Thank you so much for your great feedback! We're really glad to hear your first experience with us was such a positive one and that both of your orders arrived so quickly.

It’s great to know everything went smoothly—we look forward to helping you with your future skate needs!

All the best,

Maddi
Route One Customer Care

Noté 5 sur 5 étoiles

Clothes for everyday

Quality of clothes was great

25 avril 2026
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Réponse de Route One

Hey Alexander,

Thanks for the fab feedback!

Great to see - quality is so important to us, so this means a lot.

Hope to see you back soon.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Converse

Trainers arrived next day great fit will order again soon

21 avril 2026
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Réponse de Route One

Hey Colleen,

Love this - thanks for your feedback!

So glad they arrived quickly and fit just right.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Good packaging. Kept you up to date with product progress.
Good trainers.

21 avril 2026
Logo de Route One

Réponse de Route One

Hey Eddie,

Love this - thank you very much!

We’re super pleased that the delivery and updates kept you in the loop.

Enjoy the new shoes!

All the best,

Meg
Route One Customer Care

Noté 1 sur 5 étoiles

Asking the buyer to pay for a return is…

Asking the buyer to pay for a return is outdated and creates friction. I bought a Vans cap, and it cost me £7 to find out that it doesn’t fit, unlike all my other Vans caps. I’ll buy directly from the manufacturer in future as I don’t understand what value Route One offers.

20 avril 2026
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Réponse de Route One

Hey Andy,

Thank you for your feedback.

I'm really sorry to find out that the fit wasn't right.

I will reach out directly now to discuss the return.

Hope to speak to you soon.

Kind Regards,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Great product

Great product, great price and delivered as promised. Happy customer here 🙂

23 avril 2026
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Réponse de Route One

Hey there,

Thank you for the lovely feedback.

We’re so pleased to hear you had a great experience from start to finish.

You being happy makes us happy!

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Highly recommend

Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over email and could not be happier with how it was handled, great customer service, definitely shopping here again.

29 avril 2026
Avis spontané
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Réponse de Route One

Hi there,

Thank you so much for your amazing feedback! We're really glad to hear you're loving the quality and feel of your new jeans—it’s great to know they’ve become your new go-to pair.

We’re also pleased we could quickly sort out the issue for you and that you were happy with how it was handled.

We truly appreciate your support and look forward to your next order!

All the best,

Maddi
Route One Customer Care

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff. Super fast delivery. 100% A1!

28 avril 2026
Avis spontané
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Réponse de Route One

Hi there,

Thank you so much for your great feedback! We're really glad to hear you found our team friendly and helpful, and that your order arrived super fast.

We truly appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Noté 1 sur 5 étoiles

No parcel

Haven’t received parcel yet, and asking for reviews?

22 avril 2026
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Réponse de Route One

Hi Jade,

I’m sorry to hear there may have been an issue with your delivery.

Having checked the tracking, it shows the parcel was delivered the day after purchase. The image appears to show someone with the parcel walking through the doorway.

I’ll get in touch with you directly now so we can go through this together and get everything sorted.

Kind Regards,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Easy to use …

Easy to use website some exclusive or different designs, mail order good service quick delivery .. very pleased

22 avril 2026
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Réponse de Route One

Hey Duncan,

Thank you for the fab review.

It’s great to see you found the site easy to use and liked the selection.
Even better when it gets to you quick time!

Let us know if you ever need any help in the future.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Great quick delivery

Great quick delivery

20 avril 2026
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Réponse de Route One

Hey Tara,

Thank you for taking the time to leave a review.

Nice one - glad it landed on time!

Until next time.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

On time & as expected

Recieved my delivery on time as expected.

20 avril 2026
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Réponse de Route One

Hi there,

Thank you for your feedback! We're really glad to hear your delivery arrived on time as expected.

We appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Noté 5 sur 5 étoiles

Great speedy delivery

Great speedy delivery, thank you

24 février 2026
Logo de Route One

Réponse de Route One

Hi there,

Thank you for your kind feedback! We're really glad to hear you were happy with the speedy delivery.

We appreciate your support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Noté 5 sur 5 étoiles

Great service as always

Great service as always

20 avril 2026
Logo de Route One

Réponse de Route One

Hi there,

Thank you for your kind feedback! We're really glad to hear you're happy with the service as always.

We truly appreciate your continued support and hope to see you again soon!

All the best,

Maddi
Route One Customer Care

Noté 4 sur 5 étoiles

Great product

Great product. Got an amazing bargain. It arrived quickly.
Only issue was the shoes / shoebox came in a paper bag and the shoebox was damaged, which was a bit disappointing.

22 avril 2026
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Réponse de Route One

Hey there,

Really appreciate your feedback - thank you.

Great to see you grabbed a bargain and it arrived quickly!

Our apologies for the shoebox; this is frustrating.
Thank you for flagging, and we will make sure it is fed back.

We look forward to next time.

All the best,

Meg
Route One Customer Care

Noté 5 sur 5 étoiles

Easy to order and quick delivery time

Easy to order and quick delivery time. Fantastic as always

20 avril 2026
Logo de Route One

Réponse de Route One

Hey Lee,

Love to see this!

Thank you for choosing us, and hope to see you again soon.

All the best,

Meg
Route One Customer Care

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