Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
L'entreprise a répondu
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
942 avis
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Quick delivery
Quick delivery, possibly earlier than expected, nice information and updating for tracking and easy ordering.
24 avril 2026
Réponse de Route One
Hey there,
Fantastic to see - thank you for the great feedback.
So pleased your purchase arrived promptly.
Enjoy!
All the best,
Meg
Route One Customer Care
As good as always
24 avril 2026
Réponse de Route One
Hey Ethan,
Thanks for coming back to us - we truly value your loyalty!
Appreciate the review and hope to see you back again soon.
All the best,
Meg
Route One Customer Care
Fast delivery and good price.
22 avril 2026
Réponse de Route One
Hey Alex,
Thank you for the 5 stars and for choosing us.
Speed and value for the win!
All the best,
Meg
Route One Customer Care
The items I purchased were exactly what…
The items I purchased were exactly what I expected, and the delivery time was very swift. I would definitely purchase from Route One again. .
24 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear your items were exactly as expected and that your delivery arrived swiftly.
We truly appreciate your support and look forward to your next purchase!
All the best,
Maddi
Route One Customer Care
First time buying from route one
First time buying from route one, bought my own skateboard on the weekend and it was shipped Monday and arrived Tuesday which was excellent and then on Tuesday I also ordered a skate tool and that arrived on Wednesday, excellent service from them and quick delivery, will definitely be buying from them for future needs 👍
28 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear your first experience with us was such a positive one and that both of your orders arrived so quickly.
It’s great to know everything went smoothly—we look forward to helping you with your future skate needs!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hey Alexander,
Thanks for the fab feedback!
Great to see - quality is so important to us, so this means a lot.
Hope to see you back soon.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Colleen,
Love this - thanks for your feedback!
So glad they arrived quickly and fit just right.
All the best,
Meg
Route One Customer Care
Quick delivery
Quick delivery. Good packaging. Kept you up to date with product progress.
Good trainers.
21 avril 2026
Réponse de Route One
Hey Eddie,
Love this - thank you very much!
We’re super pleased that the delivery and updates kept you in the loop.
Enjoy the new shoes!
All the best,
Meg
Route One Customer Care
Asking the buyer to pay for a return is…
Asking the buyer to pay for a return is outdated and creates friction. I bought a Vans cap, and it cost me £7 to find out that it doesn’t fit, unlike all my other Vans caps. I’ll buy directly from the manufacturer in future as I don’t understand what value Route One offers.
20 avril 2026
Réponse de Route One
Hey Andy,
Thank you for your feedback.
I'm really sorry to find out that the fit wasn't right.
I will reach out directly now to discuss the return.
Hope to speak to you soon.
Kind Regards,
Meg
Route One Customer Care
Great product
Great product, great price and delivered as promised. Happy customer here 🙂
23 avril 2026
Réponse de Route One
Hey there,
Thank you for the lovely feedback.
We’re so pleased to hear you had a great experience from start to finish.
You being happy makes us happy!
All the best,
Meg
Route One Customer Care
Highly recommend
Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over email and could not be happier with how it was handled, great customer service, definitely shopping here again.
29 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your amazing feedback! We're really glad to hear you're loving the quality and feel of your new jeans—it’s great to know they’ve become your new go-to pair.
We’re also pleased we could quickly sort out the issue for you and that you were happy with how it was handled.
We truly appreciate your support and look forward to your next order!
All the best,
Maddi
Route One Customer Care
Very friendly and helpful staff
Very friendly and helpful staff. Super fast delivery. 100% A1!
28 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you found our team friendly and helpful, and that your order arrived super fast.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi Jade,
I’m sorry to hear there may have been an issue with your delivery.
Having checked the tracking, it shows the parcel was delivered the day after purchase. The image appears to show someone with the parcel walking through the doorway.
I’ll get in touch with you directly now so we can go through this together and get everything sorted.
Kind Regards,
Meg
Route One Customer Care
Easy to use …
Easy to use website some exclusive or different designs, mail order good service quick delivery .. very pleased
22 avril 2026
Réponse de Route One
Hey Duncan,
Thank you for the fab review.
It’s great to see you found the site easy to use and liked the selection.
Even better when it gets to you quick time!
Let us know if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Tara,
Thank you for taking the time to leave a review.
Nice one - glad it landed on time!
Until next time.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear your delivery arrived on time as expected.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear you were happy with the speedy delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear you're happy with the service as always.
We truly appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great product
Great product. Got an amazing bargain. It arrived quickly.
Only issue was the shoes / shoebox came in a paper bag and the shoebox was damaged, which was a bit disappointing.
22 avril 2026
Réponse de Route One
Hey there,
Really appreciate your feedback - thank you.
Great to see you grabbed a bargain and it arrived quickly!
Our apologies for the shoebox; this is frustrating.
Thank you for flagging, and we will make sure it is fed back.
We look forward to next time.
All the best,
Meg
Route One Customer Care
Easy to order and quick delivery time
Easy to order and quick delivery time. Fantastic as always
20 avril 2026
Réponse de Route One
Hey Lee,
Love to see this!
Thank you for choosing us, and hope to see you again soon.
All the best,
Meg
Route One Customer Care
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